Auction Today
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I am new to the app so this is actually to rate Sam for the amazing customer service he provided today helping me get it set up on our website. The chat was excellent and he was able to help with all my concerns within minutes.
App is running well. Customer support was easy to access and very prompt. Would recommend
So far it works as intended and was easy to set up. Support was very quick to respond and answered all my questions :)
Mack was super helpful, knowledgeable and courteous when I reached out for assistance with the app today. He resolved my issue in no time. Thanks
Tansy was very helpful with alll my requests. Thank you!!
This app works great and the support is A+++!! For each problem they have a solution and they will fix it very fast. I'm very happy with this app! Thank you!
This app has completely transformed my business and the customer service is absolutely incredible. Five stars!
Auction Today is an amazing platform! Their customer support is top-notch—quick, helpful, and super friendly. The site itself is packed with great features that make buying and selling smooth and easy. Highly recommend! Sam, Kets and Mack were all helpful
Very easy to use and very kind Advisors. Thanks Sam!
The set up for each item is strightforward. My issues was not understanding how to sync everything. Sam was extremly helpful and solved my issues within mins.
I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Thank you for your review. We appreciate you reaching out to our support team for assistance with customizing your auction, which you needed to start within 30 minutes. Despite the tight timeline, our support and tech teams did their best to accommodate your request. We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will thoroughly review the situation to ensure we improve our support moving forward. Your satisfaction is important to us, and we appreciate the opportunity to learn and enhance our service.
Does what is has to do, some issues with the widget showing up, but support was quick to help and fix it.
Looks like this is going to be a great app. Makes running auctions on my website so much easier than what I had been doing. I had some issues setting up the first auction but Tansy did a super job helping me get things right!
Great customer service! T: Mr Verstas, Finland
This app was easy to install. I had several questions for the developer and Sam respond immediately. Customer service has been wonderful. I would definitely recommend this app! Very happy.
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