Nova: Multi Currency Converter
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Easy to set up thanks to the support provided by Jon. Clean interface and not very instrusive. The only drawback is the converter position are limited to the four corners which is limited for mobile layout.
Thanks for your feedback! We're glad setup was a breeze with our support. Your point about the converter positioning is noted - we're always working on improvements. - Kevin & Nova Apps Team
YOU GREATTT IZZY YOU GREATTTTTTTTTT!
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin & Nova Apps Team
I am so behind from the modern technology. So everytime I need to add something for my web store, it is so painful. But EJ from Nova team patiently listened and helped to set the app. Super! I absolutely love it.
We're so glad we could help make things easier for you! Your satisfaction is our top priority. Thanks for the love! 💖 - Kevin & Nova Apps Team
Worst app. Don't waste your time it It just Converts currency on Product page but when User Proceeds to checkout it switch backs to Store's Native currency.
Hi there, Pat here from Nova Apps Tier 2 Support. I've just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I understand your frustration with the currency conversion issue, and I'm sorry that we weren't able to meet your expectations in this regard. Unfortunately, Shopify does not allow apps to customize the checkout process, including currency display. As a result, when customers proceed to checkout, prices will revert to your store's native currency, regardless of their selections elsewhere on the site. This restriction is likely in place for security reasons, as the checkout page contains sensitive customer and bank details. While we would love to provide a seamless currency conversion experience throughout the entire purchasing process, it's currently beyond our control due to Shopify's limitations. Please know that we take every piece of feedback seriously and are continuously striving to improve our services. If you ever reconsider using our app in the future or have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can. Once again, I apologize for the inconvenience caused, and I wish you the best of luck with your future endeavors. Best regards, Pat
Jon was really helpful and quick with his responses. His answers were very straightforward as well. Thank you Jon!
So glad you found our help quick and straightforward! Thanks for your kind words. We're here whenever you need us. 😊 - Kevin & Nova Apps Team
Leur service est ultra rapide et efficace
Je suis ravi de savoir que vous avez apprécié notre service rapide ! Merci de partager votre expérience avec nous. 😊 - L'équipe des applications Kevin et Nova
Therese was so amazing at helping me set up everything for my new Shopify store. Very concise and easy to understand instructions. Great service
Thrilled to hear your setup went smoothly with our help! Thanks for choosing us for your Shopify journey. Here's to your success! - Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima, I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered. Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently. Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon. Sincerely, Lester
I've just installed it and Jon provided helpful assistance doing so.
Great to hear the installation went smoothly with our help! If you need anything else, just shout. Thanks for the feedback! - Kevin & Nova Apps Team
Easy to set up and excellent customer service. High recommend!
Thrilled to hear about your smooth setup and positive experience with our team! Thanks for recommending us! 😊 - Kevin & Nova Apps Team
Great support. Highly recommended!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin & Nova Apps Team
EJ was simply phenomenal. Helped me out through and through.Got more help than I intended to receive.GOAT.
Thrilled to hear you had a phenomenal experience! Your kind words mean the world to us. Thanks for being awesome! 🌟 - Kevin & Nova Apps Team
Jon is very nice!
Thank you! We're so glad you had a nice experience with our support. Your feedback is much appreciated! 😊 - Kevin & Nova Apps Team
Je recommande cette application, le sav est top, merci Alex !
Nous sommes ravis de vous entendre recommander notre application et apprécier notre service après-vente ! Merci pour votre soutien et votre confiance en nous. 😊 - L'équipe des applications Kevin et Nova
Quick assistance!
Glad we could assist you quickly! If you need anything else, we're here to help. Thanks for the feedback! 😊 - Kevin & Nova Apps Team
The application performs its functions perfectly. The support service also works perfectly.
Thrilled to hear everything’s working perfectly! Thanks for the awesome feedback. We're here whenever you need us! 🌟 - Kevin & Nova Apps Team
Good support assistant fast and relivable as always.
Great to hear our support was fast and reliable for you! We're always here to help. Thanks for the kind words! 😊 - Kevin & Nova Apps Team
thanks to alex and her quick guidance it was a great experience and easy set up.
So happy to hear your setup was smooth and easy! We're always here for you. Thanks for the great review! - Kevin & Nova Apps Team
The app and team are the best.. they are supported immediately... and this app is really helpful for struggling businesses. I recommend this app to all!
Thrilled to hear we could help your business! Your support means the world to us. Thank you for the recommendation and amazing review! 🌟 - Kevin & Nova Apps Team
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