All reviews

Rating Breakdown

  • 5
    93% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2020

App does something no other app and does it really well and they have amazing customer service, highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

I'm in the process of setting up this app at the moment. I needed some help to get it up and running as my vendor requirements were quite specific and John was very patient, helpful and walked me through the whole process. I feel confident having this team to rely on if I needed help! 5 stars from me!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2020

Amazing app and support team! I was a bit confused as to how I could set something up in the app, and they were quick to help me out and educate me on it. Can't wait to start using it!

Store

ICEON®

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Great customer service - Dominic was extremely helpful and prompt. I would definitely recommend this app

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

I really like this app, it's easy to set up and use. My orders are automatically sent to each different supplier. Suppliers fill in the tracking numbers and these numbers are automatically sent to my customers. Thank you.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Fantastic customer service via live chat and works as promised. Would recommend for all fellow dropshippers to simplify your store.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

saved me a bunch of time once i got everything set up, now i can focus on the big picture and not worry about the tedious daily tasks

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

April 14, 2022

Im a very long time paying customer. App used to be great with good customer service. However it 'breaks' once per month lately. No orders have been emailed to our vendors for 5 days and still no help from customer service. Im trying to find a new app today

Using app

Over 3 years

Total reviews

13

Average rating

3.8

5 / 5 Share

Dec. 11, 2019

We have used it for a full year now and it has saved us a lot of time. Didn't need support until today but response was instantaneous. Highly recommend.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

So far so good, and the customer support of Reuben was outstanding to say the least. Very happy and hope the experience streamlines my fulfillment

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

Really good fulfillment App. Especially the customer service is great! You will get help within less than 2 Minutes!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 14, 2019

Perfect, quicker,easier less time processing orders ! Easy to set and to customise. All seller should use it.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Awesome customer support helped me get things going fast. Also just adding the rest because i needed to write 100 characters

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

The best app when it comes to fullfillment, bar none. Customer service is amazing. If you are running a business this is a must. 5/5!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

The biggest life savior for my business has come in the form of this little gem! I've not only saved myself a ton of money and time, but also a lot of headaches from missed orders and improperly entered tracking that is now all automated - not to mention less customer service issues that I predict will lead to more repeat business and a higher customer retention. The service is absolutely INVALUABLE!!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

Awesome app and saves us so much time. Very flexible in what it can do too and the support is very helpful with any questions we have. I would definately recommend this app. Good value.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

Love the app! Meets all my needs. I had some small trouble with a setting i could not figure out about my store, not even the app and they helped me solve it! great customer support!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

Dominic was the best customer service experience I have had in a long time. He patiently helped me with fulfilling orders that have been a struggle to fulfill with other applications. Highly recommended. Thank you Dominic!!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Great support! The app is super nice to use and easy to navigate. It helps auto fulfill orders and set up the foundation for fulfillment.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2019

This is my 3rd store using this App and its a MUST. It has saved us from using two existing apps, time and money. It has also helped minimize mistake as well. All I need to do is send my supplier the link and they just download the orders on a daily basis and upload the sheet in the same link once tracking is available. All I need to do is make sure the tracking number appearts in Shopify. :) This is a life saver, especially if you are doing high volume orders. Most importantly their team is always available to help, which is a MUST for me. When you are dealing with order fulfillment, you can not wait for 24-48 hours for customer support. You can log in and chat with them real time and they are available most of the time. I enjoyed working with their team!

Using app

10 months

Total reviews

1

Average rating

5.0