AfterShip Referral & Affiliate

March 16, 2022

This app is super useful and a great tool for affiliate marketing. We're using the affiliate links with bloggers and would be even happier once discount codes can be customized! The customer service employee Prabha was really super friendly and helpful though and went above and beyond to answer all of our questions regarding the app, so we'd definitely recommend Automizely.

March 15, 2022

Loving this app so far. Has different features which I hope will help with my business growth. Superb customer service.

March 15, 2022

So far, so good. The app is simple and clean, and does what I need it to do while I am still scaling and figuring out my affiliate program. Customer service was the fastest I've ever experienced, and they seem to know their target audience. Will update once I've used the app for a longer period of time.

March 14, 2022

Aditi help me turn off the automizely branding, that get's a bit distracting for my customers, when it comes to my branding.

March 14, 2022

First tests were great. Quick to use, easy to handle and great support. Will try it out, once we are going live. Update incoming in about a month.

March 13, 2022

Quick and efficient customer service. Only thing is they issue an affiliate link but not a coupon code for the affiliate to use

March 12, 2022

Everything is pretty straight forward, very user friendly. Also, quick response from their support team.

March 9, 2022

Easy setup, quick customer support, free... what's not to love? Don't think twice, download this app! You won't regret it.

March 8, 2022

Very useful addition to my business. There is also fast customer support is available to assist you with the start up process.

March 8, 2022

We have tried several apps for affiliate marketing and this is the first one that's free and also better than the ones we pay for. Service is great so far and we hopefully will use this app to grow our sales.

March 7, 2022

Helpful support, easy setup, useful app for any store looking to setup an effective & easy to manage referral programme.

March 7, 2022

This app does all that we need for our webshop and the support is very quick and amazing. This is all one can ask for when installing a new app.

March 6, 2022

What can I say - app works well, support is great, it does everything I need for it to do. If I could request one small feature is for them to match the style of standard Inbox app widget and to add an optiomn for their widget to go above the chat widget

March 5, 2022

I love this app. Very intuitive and easy to install. I will use it to get more happy customers in my store coffee bean and birds.

March 4, 2022

I don't write a lot of reviews, but when I do, I like to be sure of what I'm saying and be detailed. After several experiences with the support chat for this app, I am now confident I can give accurate info and I think I may be able to save some people headaches...either by steering away from this app, or understanding that you won't be supported. I gave it 2 stars because it's free and it has some basic functions. It was the supposed simplicity that drew me to it. That said, it has issues. Like another reviewer said a few days ago, suddenly the function buttons on the app disappeared. I went on a chat when this happened to me and during the chat the buttons reappeared, but the chat person didn't say she had fixed anything, she basically indicated I didn't know how to use it. That wasn't the case...I had used it successfully before. So, let's talk about their support. It is awful. I see some people say support doesn't respond...i have not had thst issue, they have responded to me fairly quickly (I always go on the chat at night here in the US), but they might as well not have answered...it would have been less frustrating. So, why do so many people here say it's great? Well, maybe they had very basic questions. If you go on the chat you are talking with a call center outside the US. They don't really understand your questions. It is apparent that language is an issue. It's like talking to a bot (in fact, it may be a bot...a pretty good bot if it is, but a poor excuse for a person). They will key on the general area of your query and then send you a link to their tutorials, which are just the basic tutorials to tell you how to navigate the app. These are good because parts of the nav are not obvious, but if something isn't working the way it is supposed to, the tutorials are useless and so is the support. I've had 3 chat session so far. They ate up an inordinate amount of time and I left the first 2 so frustrated I had to walk away with no resolution. They keep sending you links to tutorials, which don't really solve the issues you are asking about...that's it. It's obvious that the people on chat know nothing about the app... just call center people with a script. If you look at the responses to some of the reviews here, you will see that they have canned responses to the negative reviews. When I twice asked on chat about a features that the app doesn't have, I got the same canned response..."we're sorry, but we will be adding new features soon." I truly doubt that. There are some functions thst i think are pretty essential and basic that the app doesn't have. For example, if you run an affiliate campaign, you can run it for only 1 product, or for one collection, or for all products. So, if you want to exclude one or two products because of low margin, or whatever, you can't. I've had the app for several weeks now and only 5 people have shared a referral link with friends...no sales so far. I don't know if that is because users are having issues or not. Some reviewers say the discount doesn't appear until the end of checkout, so that could drive people off. I am about to try the affiliate program with a couple rescue organizations, but I'm seriously thinking about switching to another app first. I don't have any confidence that this app will continue to function properly (as it did not yesterday) and I know for sure that the only help I will get is what is in the tutorials, which won't solve any existing issues. I hope this review is helpful.

March 3, 2022

Outstanding customer service and very fast response times! The layout of the referral popup is amazing as well!

March 3, 2022

Great team. Quick reply. They have different apps for banding. I am using some of them for my store.

March 3, 2022

I am IMPRESSED! Its free, its easy to use and they answered me in 5 min. LOVE THE APP!!!! I was looking for a referral app (not less not more) and finally found one that is not hard core complicated and confusing.

March 1, 2022

Love this app and the support is excellent! Really appreciate all the features and I am using several of them,

March 1, 2022

This app used to be simple and did what it needed to do even at the free version, but as I was trying to add more affiliates after a change was made in the app I can't use it anymore. I can't add any new affiliates because there's literally no way to generate a code for them. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code. I've wasted a lot of time trying to fix this and contact support. The support is also very slow to non-existent. I've had the app for over half a year and the contact support button has never done anything. I've tried to reach out through email on the Shopify side of things and also by emailing them. I didn't get a response. I've ultimately lost sales so I'll be using a different app.