All reviews

Rating Breakdown

  • 5
    90% (1,871 ratings)
  • 4
    6% (126 ratings)
  • 3
    1% (20 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (44 ratings)

Reviews with Text

  • 97% (2,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2023

Thank you pranha, for your quick help this morning. I have just installed the app and so far so good. Also wanna thank you for helping to set up the app on my store. I really appreciate your time and effort. thank you guy

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 25, 2023

Representative YOGESH was very helpful. He was able to fix my issues and helped me a lot with a lot of information, very helpful and had a lot of patience guiding me through the process. Thank you so much YOGESH. Rate him a 100!

Store

GLUXEE

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

This was the best assistance I’ve had when chatting in for help. I was able to get all of my questions answers and issues resolved. I am very happy with my assistance today

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

I've decided to come back to this app after some time of not using it and I'm glad to see the additions they've made. Always great customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Prabha is an INCREDIBLE support service operator. Absolutely faultless! So helpful, kind, patient, and goes the extra mile. An absolute asset to the business. Thank you Prabha!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Rehan is professional, he knows well his job. thanks for the support. It would be good to add multiple welcome email like the way klavio does it

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2023

Aditya has been of great assistance. The app seems good, would want to try and experience all features.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great customer support. I has an issue an Pooja on the online chat facility hopped straight onto a Zoom call to assist. Problem solved! Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

Prabha was super helpful, quick to answer all my questions and a breeze to work with. Having live chat support really makes it easy for founders like me. Thank you so much!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Quick and easy installation - I was looking for an announcement banner for free shipping - it works properly!

Using app

About 1 hour

Total reviews

15

Average rating

5.0

4 / 5 Share

April 13, 2023

Good and easy to use. A bit lagging from China to connect. You should always ask the admin to approve your email. That's not good

Using app

18 days

Total reviews

5

Average rating

4.4

Developer Reply

Thanks for your valuable feedback. We understand that it is a hassle to ask for approval of sending the e-mails but I would like to mention that it is for account safety only. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team Automizely

5 / 5 Share

April 13, 2023

This is one of the best apps I have ever seen, the customer service staff is very nice and prompt, I love them.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Finally someone at Automizely fixed the issue I've been having for weeks. Excellent job. Thank you!!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

O atendente foi muito solicito e ágil. Adorei!!!! O app é parece ser maravilhoso. Espero obter ótimos resultados.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Really good customer support, I had an issue and spoke to Yogesh & Pooja who were both quick and helpful. Good templates too for beginners. Very happy!

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 8, 2023

Absolutely Horrible App I signed on for $11 monthly but it is so hard to set it up kept asking me to subscribe to $179 a month package. Keep your money don't sign on

Using app

17 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that it is keep asking you to subscribe to $179 plan. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services. Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go. Regards, Team Automizely

5 / 5 Share

April 6, 2023

Good, Aditya Kumar was very helpful! like some of their features but email marketing is very expensive

Store

De Noir

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Kumar from Automizely provided excellent support while helping me configure their app and troubleshoot an error. He was knowledgeable, patient, and explained everything clearly. Overall, my experience was great and I highly recommend Automizely's services. Thank you, Kumar!

Using app

About 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 7, 2023

Akankusha was fabulous, she helped me all the way and answered all my questions. also i found out this app is the best Shopify apps with all features to drive sales and success. Highly recommended

Using app

About 1 year

Total reviews

12

Average rating

4.3

Developer Reply

Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services. Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go. Regards, Team Automizely

5 / 5 Share

March 29, 2023

It is a good and dynamic app with nice features and quite user friendly too. Their support staff (Apama) is best described as awesome! I see my business growing with this app as it is built to cater for growing needs in my niche.

Using app

8 days

Total reviews

2

Average rating

5.0