AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.9
feedback
6,368
chart
#2,303
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2020
I used this app to generate email subscribers, so far it's working fairly well. I would recommend this app to other business owners.
Hello, Thank you for your feedback. Please let us know what can we do to earn 5-star here. Please revisit the review if you are satisfied with the app. Looking forward.
June 25, 2020
I have just set up this app and I tried to use "Welcome e-mails" ( I subscribed to my shop site but Welcome message wasn't sent and I received nothing) What's wrong? How I can be sure that other features work appropriately?
Hello, The reason that the email was not sent because there are currently no pop-up subscribers in your account. I had sent a test email, pls let me know if you have received it.
June 18, 2020
I enjoy this app, but on the mobile app its not displaying all of my shop's categories & where is the customer service? Can someone help me with this?
Hello, Thank you for your feedback. We have written to you separately to cater to the concern highlighted by you. Thanks Team AfterShip
June 8, 2020
Hi, I keep getting this message -"Cannot read property 'app' of undefined" not pulling images in on social proof pop up - please let me know what this means? Thank you!
Hello, Thank you for your feedback. Could you please help us receive the Account email address so that we could check and help you with the fix. Thanks Team AfterShip
June 3, 2020
I liked this app on the first 2 weeks. But now the Social proof didn't update the data. I don't know why. Social proof didn't update the data of my new orders. Since last week.
Hello, Thank you for your feedback. Could you please help us receive the Account ID so that we could investigate. Thanks Team AfterShip
June 1, 2020
i can´t send message to my costumers, i can´t connect it to my shopify strore
Hello, Thank you for your feedback. Could you please help us receive the error or elaborate on the issue related to store connection. Looking forward to your response. Thanks Team AfterShip
May 31, 2020
Mobile app- can you add all collection on the mobile app customize it only shows 7 collections...can you add all of them thanks
Hello, Thank you for your feedback. We have the option to add "All Collections" and you may add that using the URL: https://conversions.automizely.com/shopping/edit/51f927695e064e4ba0bd3504bf6477be Please let us know if that was helpful and help us get an elevated rating. Thanks Team AfterShip
May 30, 2020
Useful but kind of tricky to understand at the beginning, would love to have more options in the pop up sizes
Hello, Thank you for your suggestion. The request has been cascaded to the Product Team for implementation. We will keep you posted on the progress. Thanks Team AfterShip
May 17, 2020
very good app .i looooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooove
Using app
About 2 months
Total reviews
1
Average rating
3.0
Hello, Thank you for your feedback. We are glad that you liked the app. Could you please help us get a 5-star rating if you are happy with the app. Thanks Team AfterShip
May 8, 2020
This app is great. I made all my pop ups and added a bar. The web push doesn't seem to work but I think it is still in beta. Pretty awesome for something still in beta if true.
Hello, Thank you for the feedback. Please let me know under which section are you facing issue for web push(Data Report, campaign, welcome notification). You need to have the option enabled in order for it to work. Thanks Team AfterShip
May 4, 2020
Thanks for the App. I love that it more or less have it all. But there still alot of stuff i like to se been added. Like way more stettings and costuming controls
Hello, Thank you for the feedback. We have been adding the customization options and will keep doing so per your suggestion. Thanks Team AfterShip
May 1, 2020
I can't find the abandoned cart emails that were sent by your app. I would like to see which email addresses your app has sent to and tally them with my customers' email addresses captured in my Shopify store.
Hello, Thank you for your feedback. We have checked your account and found that the Abandoned Cart emails are all disabled. You need to enable them to be able to send them to the target recipients. Thanks Team AfterShip
April 17, 2020
I Would give a 5 star rating. The features off this app seem great. Big potential! The sad thing is that i can't contact the support. I want to know how i can import my subscribers from shopify. Also the chat app is not showing on my page. Kindly contact me please.
Hello, Thank you for writing to us. I have sent you an email personally and will address your query there. Please respond. Thanks Team AfterShip
April 5, 2020
I've only recently started using this app. I love that it allows me to add pop-ups to my website, however I dislike how I can't merge my shopify and automizely contacts, so when sending a newsletter I have to manually re-send it to the contacts in my shopify.
April 4, 2020
Thus far, I enjoy the app, SERIOUSLY! The only concerns I have is the conversions page freezes & I have to refresh upon clicking on it. Also, if I click "save", I would only want it to save on that page, not take me to the very beginning to put me in a position of clicking "edit" again.
April 1, 2020
I love the app but I cant see the peoples emails when they subscribe.. ithink that part is very confusing. other then that it is great
March 25, 2020
I really love this app so far! It's just what I need for email marketing and it makes it easy for me. Plus the other apps integrated within it add different amazing tweaks to my website that I didn't think I needed until now! Unfortunately, I can't give it a full 5 stars ONLY BECAUSE my pop-up isn't syncing with my subscriber list and my gift emails aren't being sent for some reason. There's also a limitation of fonts you can use and that differs for whatever element you're editing. I like all of my text and color schemes to be in sync; because that's how your brand is supposed to be. From the website to the emails and pop-ups; everything needs to be in sync for me. I love that you can use emojis when you're editing, but I don't like that you can't use them for EVERY editing element. Those two things are the only issue for me but other than that, this app is flawless!
March 24, 2020
Hi there, leaving a review b/c I cannot figure out how to contact ya'll. I just created a pop up on my website but the emails aren't being synced to my costumers/email subscribers in shopify. Please assist. Thank you.
Hello, I have checked your Account and found that the option to send emails has been disabled. Please go to this URL to enable it and post that your subscribers will start receiving them: https://conversions.automizely.com/emails Thanks Team AfterShip
March 14, 2020
Sorry but I uninstalled you app. Can you please fix your Unsibscribe button in your automated series so I can unsubscribe from your emails. Thank you.
Hello, Thank you for your review. we tried contacting you through email. Please let me know if we could hear back from you. Thanks Team AfterShip
Feb. 29, 2020
Just set up this feature today. Excited to see results. The process was easy and seems like a great marketing tool.
Hello, Thank you for your feedback. Please let us know if you are through with your testing and good with the app. Please highlight any issues that we would love to address. If all looks good, please take a minute to revisit the review and provide us with the 5-star rating to encourage us. Thanks Team AfterShip