AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
2,131
chart
#3,663
All reviews
Review RSS Feed
Nov. 2, 2021
This is one of the best apps on Shopify. I most definitely recommend it. Pretty much works by itself
Thanks for your valuable feedback. I am glad to know that you liked the app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
Oct. 29, 2021
Easy to use. Good experience so far. Tech support quickly accommodated my requests. I like that you can remove their branding for free!
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Neelima Aggarwal Team Automizely
Oct. 13, 2021
Automizely is straightforward, reliable and easy to use! Great for newsletters, welcome emails, product emails and marketing analytics as well.
Thank you for your valuable feedback. We are pleased to know that you are exploring our app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
Sept. 27, 2021
I tried the upsell app. The colours didnt suit my brand and I couldnt figure out how to change the style
Thanks for your valuable feedback. I am sorry to know that you are unable to change the style in the upsell app, as the colors are not matching your brand. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Sept. 16, 2021
The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely
Sept. 16, 2021
I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely
Sept. 4, 2021
I used this app to help me to do pop up, so far it's easy to use and the installation process is smooth.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 2, 2021
Great app :-) Easy to use templates and still customizable. And it's free! Also friendly customer support.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 1, 2021
I installed the app several months ago and just made customized updates with the help of a live rep via chat. They were very responsive and a tremendous help!
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Aug. 28, 2021
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review. We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 7, 2021
I'm new to the app, but so far I like it. I've been working on putting together a newsletter and it's pretty easy to do. (The one suggestion I do have would be to allow us to add products that are "scheduled" to go live in our store. Right now I have to wait until the go live before I can link them and send the newsletter so I can't schedule it ahead of time). I'm also a little frustrated with the pricing. It wasn't clear that you only get a trial period where it is free and then you have to pay. If I'd known this I'd probably have gone a different route (just because it would have been a cheaper).
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. I can see that you are not happy with the pricing of the new plans. Moreover, your feedback regarding newsletters and the option of allowing products that are "scheduled" to go live in your store has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Aug. 25, 2021
Ravi was very helpful and patient. He walked me through all steps to ensure that I got the problem solved.
Thanks for your kind words. Glad we were able to assist you with your concern today. Your appreciation will be shared with Ravi to keep him motivated to help and support our valuable merchants like you. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Nitish Kumar Team Automizely
Aug. 25, 2021
We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile. Your feedback has been registered and I apologize for any inconvenience that may have caused you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 23, 2021
Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.
Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience. Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app. Regards, Nitish Kumar Team Automizely
Aug. 20, 2021
Very prompt support! now i expect more customer. .....................................................
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 17, 2021
Muy rápidos, puedes quitar la marca de agua en un minuto. probaré la app y veré que tal funciona. gracias.
Obrigado por compartilhar seus valiosos comentários. Fico feliz em saber que você está feliz com o aplicativo. Estamos abertos a qualquer sugestão. Por favor, deixe-nos saber se você tem alguma sugestão que torne sua experiência conosco a melhor. Estamos disponíveis 24 horas por dia, 7 dias por semana. Você sempre pode nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para [email protected] Cumprimentos, Rupam Sarma Tamuli Team Automizely
Aug. 10, 2021
Your service is fast and helpful. I like the templates available and the way sent emails are reported.
Thanks for your valuable feedback. It is our constant endeavor to delight our users. I am glad to know that you liked the templates and the way sent emails are reported. We would also ensure that you always experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] for any feature request. Regards, Rupam Sarma Tamuli Team Automizely Marketing
Aug. 5, 2021
Great App! Conversion Tools are wonderful and email templates are user friendly! Very easy to customize to your liking and to represent your brand!
Thanks for sharing your valuable feedback. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
Aug. 4, 2021
Great option to send out emails for free, has coupon abilities and basic flows available as well as popups to collect subscribers. The email design feature could be better by being able to remove spacing between images and having saved sections like headers and footers that you use in every email. I also wish there was a welcome email flow in addition to just a welcome email or that I could create my own flows. I do think it slows down your site a tad based on the online store speed that shopify provides. They have a whole group of apps that are also free that are worth exploring. They also have a viewable product roadmap so you can see what features their developers are working on and what you can expect and when which is really awesome. There is also a section to suggest new features. Plus, their customer service is very helpful.
Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback about creating your own welcome email flow has been noted and we would ensure that it's incorporated in near future. We would also like to mention that you always experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] for any feature request. Regards, Rupam Sarma Tamuli Team Automizely Marketing
Aug. 3, 2021
very good in help chat,i am new to this app so let me use all its function but i hope well using this app
Thank you for your kind words. We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that you experience the best customer support. Regards, Rupam Team Automizely