AfterShip Email Marketing,SMS
Email & SMS automation tools that convert more customers
Rating
4.8
feedback
2,010
chart
#5,667
All reviews
Review RSS Feed
Aug. 30, 2021
I used this app and it helps me a lot. They have a great team for helping us any time. thanks for making this awesome app.
Aug. 30, 2021
great customer service. Quick and easy, guidance and help with my issues. Will use again in the future.
Aug. 28, 2021
Thanks for the great support! Glad to gave you guys in my corner. I am not sure how else to fill this with 100 letters :)
Aug. 28, 2021
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review. We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 7, 2021
I'm new to the app, but so far I like it. I've been working on putting together a newsletter and it's pretty easy to do. (The one suggestion I do have would be to allow us to add products that are "scheduled" to go live in our store. Right now I have to wait until the go live before I can link them and send the newsletter so I can't schedule it ahead of time). I'm also a little frustrated with the pricing. It wasn't clear that you only get a trial period where it is free and then you have to pay. If I'd known this I'd probably have gone a different route (just because it would have been a cheaper).
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. I can see that you are not happy with the pricing of the new plans. Moreover, your feedback regarding newsletters and the option of allowing products that are "scheduled" to go live in your store has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Aug. 27, 2021
Very good app, I have 2 store, both using this app. Many functions I can use. It is free. Good online customer service
Aug. 26, 2021
Helpful customer service! Seems to do what I need it for - email capture when first visiting the site.
Aug. 26, 2021
An absolutely fabulous app which is supported by great staff! I was recommended this app by a friend who uses it and I can see why.
Aug. 26, 2021
Actually the first app that does what is promised. Not a bad word to say about it at this point. Customer support is very helpful as well.
Aug. 25, 2021
Ravi was very helpful and patient. He walked me through all steps to ensure that I got the problem solved.
Thanks for your kind words. Glad we were able to assist you with your concern today. Your appreciation will be shared with Ravi to keep him motivated to help and support our valuable merchants like you. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Nitish Kumar Team Automizely
Aug. 25, 2021
Have used this app now for a month for our store. Great options for handling many different aspects of customer interaction and has helped us generate additional revenue too.
Aug. 25, 2021
We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile. Your feedback has been registered and I apologize for any inconvenience that may have caused you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 25, 2021
One of the best apps I am currently using on my store! Simple to install and set up, within a few minutes I have pop ups which allows new products and best selling items to be added to my customers cart! Highly recommended!
Aug. 24, 2021
good job，thanks for your help ！ I hope that you deal with the problem faster，I will call you again next time
Aug. 24, 2021
Great app to add to any shopify store, highly recommend using this for an added shopping tool to engage with customers
Aug. 23, 2021
Great app and it's also user friendly. I would recommend it to anyone who's looking to increase their email campaign.
Aug. 23, 2021
I reached out for help with the app being that i'm new to it, and the representative was amazing and knowledgeable.
Aug. 23, 2021
Automizely is amazing! I like it a lot. Customer support is really fast! I encourage you to test it and improve your online shop
Aug. 23, 2021
Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.
Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience. Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app. Regards, Nitish Kumar Team Automizely