AfterShip Email Marketing,SMS
Email & SMS automation tools that convert more customers
Rating
4.8
feedback
2,071
chart
#4,343
All reviews
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May 30, 2024
July 2, 2024
Shaim is very helpful, thank you for the explanation and look through my questions.
Using app
About 2 months
Total reviews
1
Average rating
5.0
May 27, 2024
Jai was very quick to resolve my issue. Will be using the app more and see how its serves our website.
May 25, 2024
I had an amazing and very easy and motivating experience because the person that helped me, Ayushi literally maade it so any question I had was answered so clear and practically and concisely even though she explained within the means of our small chat, everything it was so detailed but i wasnt overwhelmed it was so clear i literally felt so motivated to continue and publish my pop ups because of how she helped me. as a new business owner and ceo/mogul, web designing and web development isnt something i previously knew how to do and she made it so easy. i can see her being a supervisor/manager or even regional manager because thats how good at what she does and she also has management skills, communication skills, amazing computer skills, and she has a way with people where customers have no problem continuing the business relationship. so thankful that i have this amazing platform to help me and wonderful workers like Ayushi! blessings in Jesus name
May 24, 2024
I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!
May 23, 2024
Amazing help Jai, he walked with me step by step to help me resolve the issue, very professional support and a knowledgeable team.
May 17, 2024
Hi! Karan was very helpful helped me with upload payment method. Thank s again!
May 16, 2024
May 11, 2024
May 11, 2024
I installed this app because it feels incredibly user-friendly and well-organized. Today marks my first sign-up, and despite it being Sunday, a weekend day in Australia, my Assistant Jai responded to my questions very promptly, within seconds. Thank you.
May 7, 2024
Jai Kumar was super helpful and friendly! I switched over from Klaviyo and their customer service is really limited so it was nice to be able to speak with someone right away.
May 7, 2024
I'm giving 5 stars to Jai, my customer service rep today. And 3 stars to Automizely. Jai was wonderful; he answered my questions quickly and helped me understand what was happening. Automizely I'm still figuring out. I don't see a way to add photos to your texts, I can't schedule them for the exact time I want (we like to send texts 2-3 minutes before the hour to let people know we're going live), and so far all the texts I've tried to send have had to be reviewed for compliance issues (there haven't been any). Klaviyo was a lot easier. But maybe after I've used it more and integrated some things with Shopify, I'll come back and update my review.
Thank you for sharing the feedback for support. I'm sorry to hear that you're facing some challenges with Automizely. For scheduling texts at specific times, Automizely allows you to schedule and automate SMS and email campaigns. While there may not be an option to schedule texts for an exact minute, you can specify the sending time within a specific hour or day. As for compliance reviews, it's common for marketing platforms to have compliance mechanisms in place to ensure messages adhere to legal and regulatory requirements. It's a necessary step to maintain a high standard of messaging and protect both businesses and recipients. please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
May 6, 2024
CUSTOMER SERVICE IS GREAT
Using app
Over 2 years
Total reviews
1
Average rating
5.0