AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.9
feedback
6,369
chart
#2,305
All reviews
Rating Breakdown
Review RSS Feed
Oct. 24, 2021
Just started with the app & they are very helpful. I am enjoying things so far hope it stays that way . :)
Thanks for your valuable feedback about the app. We are also pleased to know that you found the app and its tools helpful. We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Sarma Tamuli Team Automizely
Oct. 16, 2021
good app with a professional team they always support you whenever you are facing some kind of problem they help you out
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Riyaz Ansari Team Automizely
Oct. 13, 2021
Automizely is straightforward, reliable and easy to use! Great for newsletters, welcome emails, product emails and marketing analytics as well.
Thank you for your valuable feedback. We are pleased to know that you are exploring our app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
Oct. 9, 2021
customer support is really good. The app is easy to use and definitely helps with increasing the beauty of your store
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Neelima Aggarwal Team Automizely
Oct. 7, 2021
There are a lot of useful tools. I would appreciate it if lesser items would be enabled from the start without given consent though!
Thanks for your valuable feedback about lesser items being enabled from the start without given consent. I am sorry for the inconvenience this has caused you. We are also pleased to know that you found the app and its tools useful. We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Sarma Tamuli Team Automizely
Oct. 6, 2021
Just downloaded the app to test it out. It's mostly intuitive to use but one complaint is that there isn't much customisation to do e.g. font style, sizing, etc. But if you need something really easy to use this is a great app.
Thanks for your valuable feedback about the customization option. I am sorry for the inconvenience this has caused you. We are also pleased to know that you found the app intuitive to use, We are always open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Sarma Tamuli Team Automizely
Oct. 4, 2021
J'aime vraiment beaucoup cette application. Elle est simple d'utilisation, et permets de faire de jolis visuels facilement. Le service client est toujours très réactif par chat et a tout heure, merci beaucoup pour ça !
Merci pour vos précieux retours. Nous sommes heureux de savoir que vous avez aimé notre application et que vous l'avez trouvée utile. Nous sommes ouverts à toutes suggestions si vous en avez. Il est toujours agréable de comprendre les besoins de nos utilisateurs afin de pouvoir répondre à leurs attentes et leur offrir une expérience engageante. Si vous avez besoin d'aide avec l'application, n'hésitez pas à nous contacter. Notre « équipe d'assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte. Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles. Salutations, nitish Équipe automatiquement
Sept. 27, 2021
I tried the upsell app. The colours didnt suit my brand and I couldnt figure out how to change the style
Thanks for your valuable feedback. I am sorry to know that you are unable to change the style in the upsell app, as the colors are not matching your brand. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Sept. 16, 2021
The popup tool and newsletter tool works great. Customer service is superb. Basically i am satisfied
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely
Sept. 16, 2021
I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely
Sept. 11, 2021
Great app, easy to work with. Great customer service, quick response….. I would recommend this app.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Automizely Team
Sept. 4, 2021
I used this app to help me to do pop up, so far it's easy to use and the installation process is smooth.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 4, 2021
An all-in-one app that does everything! Very pleased with the customer service too, they reply almost instantly to our questions/requests. Only con I would add is that for the Popup Campaigns, I wish they would add more customisation settings (fonts / sizing etc) so that it matches my website more.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. Your feedback has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 3, 2021
The reason for giving 4 stars is that it does not support custom extension of existing functions. For example, I want to use google.analytics to collect user information, but I don’t provide corresponding api to use, so the scalability is poor.
Thank you for your review. I am sorry to know that the app does not support custom extension of existing functions, and you would like to use google.analytics to collect user information. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. Your feedback has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Sarma Tamuli Team Automizely
Sept. 2, 2021
Great app :-) Easy to use templates and still customizable. And it's free! Also friendly customer support.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 2, 2021
Still learning to use it and so far so good. I like how easy it is to use, ability to customize and quick support.
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 1, 2021
I installed the app several months ago and just made customized updates with the help of a live rep via chat. They were very responsive and a tremendous help!
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 1, 2021
I had initial hiccups on enabling the pop up campaigns and publishing them. The support team was helpful and prompt.
Thank you for your review. I am glad to know that the support team was helpful and prompt. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Aug. 28, 2021
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review. We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 7, 2021
I'm new to the app, but so far I like it. I've been working on putting together a newsletter and it's pretty easy to do. (The one suggestion I do have would be to allow us to add products that are "scheduled" to go live in our store. Right now I have to wait until the go live before I can link them and send the newsletter so I can't schedule it ahead of time). I'm also a little frustrated with the pricing. It wasn't clear that you only get a trial period where it is free and then you have to pay. If I'd known this I'd probably have gone a different route (just because it would have been a cheaper).
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. I can see that you are not happy with the pricing of the new plans. Moreover, your feedback regarding newsletters and the option of allowing products that are "scheduled" to go live in your store has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely