All reviews

Rating Breakdown

  • 5
    90% (5,731 ratings)
  • 4
    7% (460 ratings)
  • 3
    1% (73 ratings)
  • 2
    0% (30 ratings)
  • 1
    1% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2022

I got a reply to my questions very promptly and the issues were patiently and professionally resolved. Thank you.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

It is a good App. I highly recommend it. It is easy to use and the SUPPORT is on point. They always respond very quick.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

Very good service and help offered by 24/7 support. I just started to use this app and it is absolutely perfect!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

Easy to set up emails. Customer support was excellent. I haven't come across anything that I don't like about the app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Sadhan was very helpful in getting me situated with my needs! He's one of the many reasons I enjoy using this company for my shop!

Using app

8 months

Total reviews

14

Average rating

5.0

5 / 5 Share

May 2, 2022

Pooja is very nice and very helpful, helped me solve the problem very fast, and I will definitely upgrade once I need it!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

excellent!! A++.............................................................................................................................................................................................................

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

Very good apps, 처음써보는데도 좋네요 아주 좋습니다. 100글자를 쓰라는데 조금 많지만 뭐 그래도 써야겠죠. 일단은 무료로 사용하다가 유료도 봐야겠네요 감사합니다. 리뷰리뷰

Store

nonmall

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

UYGULAMA İLE FARKLI BİR YÖNTEM İLE HEDİYE VERMEK KONUSUNDA ALDIĞIM DESTEK İÇİN SONSUZ TEŞEKKÜRLER -Yogesh harika bir yardımcı başarılar

Using app

About 23 hours

Total reviews

8

Average rating

5.0

3 / 5 Share

May 1, 2022

While the support chat feature is nice and the agents helpful, I found most of the options for this app limited. You are unable to customize the pop up to change the content requests. I cannot email my subscribers a marketing email unless I'm willing to pay $95 a month, a service that Shopify currently offers for free.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

I am sorry to know that you are unable to customize the pop-up to change the content requests and found most of the options to be limited in the app. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. I can see that you are also not happy that you have to pay $95 a month to email your subscribers. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely

5 / 5 Share

April 30, 2022

I'm in the process of setting up a store during which I have needed to contact support via chat several times. I have found them to be extremely helpful and have enabled me to quickly overcome a variety of configuration issues - all of which were due to my initial lack of experience with their system. In my latest call one of their people, Yogesh, even reached out to immediately via google meeting to fast track resolution. Now thats, service!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2022

Very helpful! Customer service was responsive and unlocked my store right away. The app is easy to use!

Using app

26 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 29, 2022

this app will damage your website and the support will not help. Stay away I fixed my website after i deleted this app

Using app

About 2 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services. We regret the inconvenience caused to you. Regards, Rupam Team Automizely

5 / 5 Share

April 29, 2022

Seems great so far. I haven't used it a lot, but the UI seems intuitive and easy to use. Good and great service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2022

I like to start with direct and simple functional teaching. And an online customer service where you can ask questions It's good that it's easy to understand

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

Would definitely recommend this app! Very user friendly and offered exactly what I was looking for. Not to mention, their customer service is amazing! Excited to see what more they have in store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

I have only just started using Automizely but the support so far is very good and my popup works very well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

very helpful. She helped me with my request. I'm a first time user here in Automizely. Thank you!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Incredibly quick to respond to any questions and quick to solve any issues. Highly recommended. I love the popup which appears when you add a product to cart, we use this to suggest a popular product and it has quite a high conversion rate (around 14%).

Store

Tielka

Using app

About 2 years

Total reviews

14

Average rating

4.8

5 / 5 Share

April 27, 2022

I honestly think Automizely is my favorite go to app service for all my business needs. I couldn't be happier with the fast, reliable customer service that I get each and every time!

Using app

6 months

Total reviews

1

Average rating

5.0