AfterShip Email Marketing,SMS
Email, Popup, SMS, Marketing Tool All-in-One
Rating
4.8
feedback
6,385
chart
#2,616
All reviews
Rating Breakdown
Review RSS Feed
Aug. 28, 2021
Just installed this app and wanted to remove "Powered by Automizely" and customer service responded quickly.
Thank you for your review. We are glad to know that your issue has been addressed promptly. It is our constant endeavour to delight our users. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Sept. 7, 2021
I'm new to the app, but so far I like it. I've been working on putting together a newsletter and it's pretty easy to do. (The one suggestion I do have would be to allow us to add products that are "scheduled" to go live in our store. Right now I have to wait until the go live before I can link them and send the newsletter so I can't schedule it ahead of time). I'm also a little frustrated with the pricing. It wasn't clear that you only get a trial period where it is free and then you have to pay. If I'd known this I'd probably have gone a different route (just because it would have been a cheaper).
Thank you for your review. We are glad to know that you are exploring our app. It is our constant endeavour to delight our users. I can see that you are not happy with the pricing of the new plans. Moreover, your feedback regarding newsletters and the option of allowing products that are "scheduled" to go live in your store has been registered. In case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Automizely
Aug. 27, 2021
I got this app to make thank you emails for first time customers and i'd say it really does it job doing that
Thanks for your valuable feedback. We are glad to know that you are exploring our app and you liked the "Thank You emails" feature. It is our constant endeavour to delight our users. We are available 24/7. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
Aug. 25, 2021
Ravi was very helpful and patient. He walked me through all steps to ensure that I got the problem solved.
Thanks for your kind words. Glad we were able to assist you with your concern today. Your appreciation will be shared with Ravi to keep him motivated to help and support our valuable merchants like you. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Nitish Kumar Team Automizely
Aug. 25, 2021
We only use its pop-up functionality, and it's definitely a great app for that, especially considering it's free. I do however miss having the option to have popups appear on selected corners of the screen, and worst of all the image disappears from the pop-up when viewed on mobile. If the previously mentioned aren't issues for you, however, then this is an excellent app.
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the app but miss the option of having pop-ups appearing on selected corners of your screen. You are also not happy with the images disappearing from the pop-ups when viewed on mobile. Your feedback has been registered and I apologize for any inconvenience that may have caused you. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 23, 2021
Offers a lot of great features for upselling, emails, pop-ups etc. In order to send emails to customers you need to contact support so they verify you're not a spammer - timely process since customer service takes long.
Thanks for your feedback. Glad to hear that you liked our product and its features. We are working on your request. It will be fulfilled as per the timelines given by our support agent. I understand it may not be as quick as you expected however it is a part of our process to verify email quota increase by our users to instill more buying confidence in their buyers/shoppers and ultimately increase sales and enhance overall shopping experience. Do let us know if you have any questions. You can contact us 24/7 via live chat option available on your app. Regards, Nitish Kumar Team Automizely
Aug. 20, 2021
Very prompt support! now i expect more customer. .....................................................
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 17, 2021
Muy rápidos, puedes quitar la marca de agua en un minuto. probaré la app y veré que tal funciona. gracias.
Obrigado por compartilhar seus valiosos comentários. Fico feliz em saber que você está feliz com o aplicativo. Estamos abertos a qualquer sugestão. Por favor, deixe-nos saber se você tem alguma sugestão que torne sua experiência conosco a melhor. Estamos disponíveis 24 horas por dia, 7 dias por semana. Você sempre pode nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para [email protected] Cumprimentos, Rupam Sarma Tamuli Team Automizely
Aug. 17, 2021
good customer service , very quick and friendly response , would recommend this app , user friendly
Thank you for your kind words. We are happy to know that you liked our app and found it useful. We would love to hear your suggestions and recommendations to make your experience even better with us. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account. We will do our best to make sure your experience with us is worth a 5 star rating. Regards, Nitish Kumar Team Automizely
Aug. 15, 2021
This app helped me with my email marketing problem. But aside from that, they have more to offer more than just emails! Their support team is really responsive and helpful
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 11, 2021
Seems fine so far. I haven't explored much of the app. Customer support was fast and helpful but kept pushing me to write a review so here it is
Thanks for sharing your valuable feedback. I am glad to know that you are happy with the customer service support. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us a better one. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Aug. 10, 2021
Your service is fast and helpful. I like the templates available and the way sent emails are reported.
Thanks for your valuable feedback. It is our constant endeavor to delight our users. I am glad to know that you liked the templates and the way sent emails are reported. We would also ensure that you always experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] for any feature request. Regards, Rupam Sarma Tamuli Team Automizely Marketing
Aug. 5, 2021
Great App! Conversion Tools are wonderful and email templates are user friendly! Very easy to customize to your liking and to represent your brand!
Thanks for sharing your valuable feedback. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
Aug. 4, 2021
Great option to send out emails for free, has coupon abilities and basic flows available as well as popups to collect subscribers. The email design feature could be better by being able to remove spacing between images and having saved sections like headers and footers that you use in every email. I also wish there was a welcome email flow in addition to just a welcome email or that I could create my own flows. I do think it slows down your site a tad based on the online store speed that shopify provides. They have a whole group of apps that are also free that are worth exploring. They also have a viewable product roadmap so you can see what features their developers are working on and what you can expect and when which is really awesome. There is also a section to suggest new features. Plus, their customer service is very helpful.
Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback about creating your own welcome email flow has been noted and we would ensure that it's incorporated in near future. We would also like to mention that you always experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] for any feature request. Regards, Rupam Sarma Tamuli Team Automizely Marketing
Aug. 3, 2021
very good in help chat,i am new to this app so let me use all its function but i hope well using this app
Thank you for your kind words. We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that you experience the best customer support. Regards, Rupam Team Automizely
Aug. 1, 2021
So many great features. So straight forward and easy to use. Quick, helpful customer service as well.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Team Automizely
Aug. 1, 2021
Using this app for a pop up but didn't realise it has such great features - will definitely utilise it more, great app! Easy to navigate with great online support :)
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Automizely Team
July 31, 2021
I used this app to do a simple sign-up campaign and it's pretty easy to use. I really like how it's free but allows the removal of their branding logo on the popup, that other apps would only allow if only you're on a paid plan. The support team is very attentive and easy to communicate. The only thing that I think can be improved is to allow more flexibility on the customisations of the layout - size of the popup, colour and shape of the email box etc. All in all, it works pretty good for being a free plugin. I would definitely recommend!
Thanks for your kind words. I have taken your suggestion as feedback and forwarded it to the development team. Very soon you will notice enhanced features. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. Automizely Team
July 30, 2021
I like the app. We get a lot of sign ups with it. The customer service is what is the best about this app.
July 27, 2021
Somewhat easy to navigate, great campaigns but most of all, so far I have had great customer service, Fast and reliable! Thank you!
Thank you for your kind words. We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account. We will try our best to ensure that you experience the best customer support. Regards, Rupam Team Automizely