AfterShip Page Builder
Page Builder: Easily Design Pages that Convert
Rating
4.8
feedback
584
chart
#5,794
All reviews
Review RSS Feed
Aug. 1, 2023
This app used to be great but after acquisition by Aftership it has been turned into a nightmare. Beware!! Using this app might make you lose your will to live. Customer support is equally horrendous.
Thank you for your feedback. I am sorry to hear that our application and support was not able to meet your expectations. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We're already working on this concern and it'll not take long to fix it. We'll update you over the chat and email too. Also, please note that we've just rebranded the name of our app from Automizely to AfterShip. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely
Dec. 10, 2022
No custom size e font for mobile text field no work too expensive premium It's strange how many positive feedback this app have...
Thank you for your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We wanted to let you know that our team has resolved your issue and tried to respond to you through the live chat feature from which you contacted us. Also, regarding the pricing, please provide us with a suitable time so we can have an e-meeting to discuss your needs and help you choose the right plan for your business. If you feel it is expensive, we can offer you reasonable discounts, since we want you to experience the product first. We are looking forward to your response. Regards, Team Automizely
Nov. 5, 2022
I don't know how shopify is allowing this. These guys ran a very shady marketing scheme. For the first 7 months of their existance they gave everything for free. And then suddenly out of the blue started charging everyone. Those who were stuck with building many pages had to start paying as they had invested a lot of effort into building those pages. And would be difficult for them to shift to another landing page builder. All the shady Free marketing trick was just to get 5 star reviews and nothing else.
I am sorry to know that you are not happy with the app & pricing plan. It seems that you need to upgrade on any paid plan to publish it. I would like to inform you that the app was Free for few months and also we've informed our merchants prior to convert it into paid app as well. We're providing Free plan with our applications to support our users and their business. We do have free plan with Automizely Page builder app too if you don't want to pay anything. Please accept our sincere apology. We continuously working hard to provide excellent services. I regret the inconvenience caused to you. Regards, Team Automizely Page Builder
Oct. 3, 2022
All was good with this app however after using for a year and creating a landing page that was constantly updated they have now changed the functionality of the app and have broken it. Contacted support who just told me I'd have to live with the changes they'd made. This means we will have to put hours of work into creating something new. Very dissapointing
Thank you for your feedback & I am sorry to know that you are not happy with the app and support. We've shared your requirements with our development team and also we are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder
Sept. 5, 2022
I used this app since last year where they did not have a minimum on how many pages you can edit. OUT OF NOWHERE, they added a limit and blocked my already published pages. I could only unpublish them. I had to unpublish the apps and find another app to use.
I am sorry to know that you are not happy with the app as the pages are blocked. It seems that you need to upgrade on any paid plan to publish it. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We've sent an email to you so that we can connect with you over a meeting to fix this concern. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder
April 27, 2022
The Shopify page says Free, but when you get into the app it talks about having to purchase a plan. Very misleading.
I can see that the Shopify page says that the app is free, but when you get into the app you are asked to purchase a plan. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder
March 28, 2022
I would give this app 0 stars if I could. They randomly deleted all of my pages on my website and support takes many days to get back to you. This is the second time this has happened and I will not be making the same mistake again. If you enjoy re-doing your website many times over, then you'll love this app!
I am sorry to know that you are not happy with the app as the pages are getting randomly deleted. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder
Feb. 26, 2022
Unfortunately the app doesn't work stable and especially on the mobile view the Builder has issues to show the thumbnails and elements right. Often you just don't see the widgets. The thumbnail size is on top of that different than in the preview. The support couldn't fix the issues until now. I am still waiting for a response of the Dev Team.
Thank you for your feedback. I am sorry to know that the app is not working as expected and the support wasn't able to fix your issue. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder
Feb. 22, 2022
App is not free!! Only free for 90 days then after that you can only edit 1 page. Very misleading and a waste of time. Seems a shame because the templates and system seemed good to use. Other free apps that offer similar without misleading price info.
Thank you for your feedback. We understand that you are not happy with the fact that the ad in the Shopify app store doesn't say that the Essentials Plan is free for 90 days. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder
Feb. 7, 2022
It says it's free and when you install it you find out that you have only 1 free page and then you have to upgrade. Scam!
Thank you for your feedback. We understand that you are not happy with the introduction of the upcoming pricing plans as our application until now was a “free” application and our users were able to utilize the features of this app at absolute no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that we are notifying all our users via email about the introduction of the pricing plans. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder
March 2, 2023
i am owner using this app in last 1 year. this app beginning time it was fantastic , when the app owner getting lot of user at that time he closed their facilities of this app. i am requesting to no one install this app . far better app on the market.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely
Jan. 25, 2022
Shady and scammy to say at least.. Not free AT ALL, problem is there's no way you can read anywhere how much does the app cost.. 1? 5? 10 bucks for month?!? I agree the work MUST be paid, this is out of discussion, but you don't advert your app as free when it's definetely not free.. No thanks.
Thank you for your feedback. We understand that you are not happy with the introduction of the upcoming pricing plans as our application until now was a “free” application and our users were able to utilize the features of this app at absolute no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that we are notifying all our users via email about the introduction of the pricing plans. Currently, we are working on the pricing plans that best suit the requirements and the interest of our users. We will send an email notification once the new pricing plan is introduced and will also publish it on our website. This is the reason that you are not able to see the pricing plans as they have not been released yet. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely Page Builder
Jan. 24, 2022
I installed this as a free app. However, now they have decided to start charging everyone - including all previously free plans. So I uninstalled the app. I don't recommend this app because it appears they have pulled a bait and switch.
Thank you for your feedback. We are disappointed to know that you are unhappy with the upcoming pricing plans that we are introducing for Automizely Page Builder. This application until now was a “free” application and our users were able to utilize the features of this app at absolutely no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users are able to enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that an email has been sent to all our users informing them about the introduction of the pricing plans. Your loyalty towards the app is truly appreciable, and as a goodwill gesture, we are providing you with the Pro plan ‘completely free’ for a certain period of time that can be further extended since we value your relationship with us. I appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Rupam Team Automizely Page Builder
Jan. 25, 2022
Seems pretty scammy to accumulate a bunch of reviews based on a free plan and then whoops, everyone must pay, no grandfathering in. I installed this as a free app. It seemed promising and I planned to set up when I had finished setting up my new theme. However, now they have decided to start charging everyone - including all previously free plans. So, it's been a pointless waste of time and effort and now I will take more time to uninstall. Update: "Certain period of time", and "can be further extended". This is not clear. The emails are not clear either. Now there is mention of continuing a free plan. I'll wait to see what this free plan is functional and reassess my review.
Thank you for your feedback. We are disappointed to know that you are displeased with the upcoming pricing plans that we are introducing for Automizely Page Builder. This application until now was a “free” application and our users were able to utilize the features of this app at absolutely no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users are able to enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that an email has been sent to all our users informing them about the introduction of the pricing plans. Your loyalty towards the app is truly appreciable, and as a goodwill gesture, we are providing you with the Pro plan ‘completely free’ for a certain period of time that can be further extended since we value your relationship with us. I appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Rupam Team Automizely Page Builder
Jan. 24, 2022
What a deception! This App is not free at all. I used this app for some time and now, after a few weeks, I get an email that they put this app in the paid category! They now offer me the Pro plan!
Thank you for your feedback. We are disappointed to know that you are displeased with the upcoming pricing plans that we are introducing for Automizely Page Builder. This application until now was a “free” application and our users were able to utilise the features of this app at absolutely no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users are able to enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that an email has been sent to all our users informing them about the introduction of the pricing plans. Your loyalty towards the app is truly appreciable, and as a goodwill gesture, we are providing you with the Pro plan ‘completely free’ for a certain period of time that can be further extended since we value your relationship with us. I appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely Page Builder
Jan. 8, 2022
I tried so hard not to give a low review but I'm truly done with the developers and the support. The app itself is basic and gets the job done until the bugs starts to show. And then the fun begins because their support team does not understand how the app works and keep asking you to clear cache. That's literally the only answer they give you to any issue. When we deleted the app and requested the developers to clean our theme files, they first said we can do it and sent us a guide, but we told them we are worried we delete something and break the theme so they said they did it according to them and removed everything. After 1 month and a bit we still see their code and files in our theme. We contacted support again and they asked us to clear cache!!! how can clearing cache remove theme files??!! it's been a week and they have not provided a clear response although we confirmed we need the files removed and every time we use their chat they repeat themselves and don't understand the issue. I do NOT recommend this app to anyone.
I am sorry for the inconvenience. I can see that you are not happy with the app and the customer service support. Your feedback has been noted. Please note that we would be happy to resolve this for you and your issue would be dealt with utmost priority. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at: support+pages@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely Page Builder
Dec. 4, 2021
This app is very bad. The landingpage that we set up for the second time can’t be published, and it doesn’t show what went wrong. It’s very terrible.
I understand you are unable to set up a landing page. I am sorry for the inconvenience. I can see that you are not happy with the app. Your feedback has been noted. Please note that we would be happy to resolve this for you and your issue would be dealt with utmost priority. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at: support+pages@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely Page Builder
April 8, 2022
My customer support today was terrible, it was frustrating he kept telling me the same thing over and over again like he was just reading from a script, I already knew what he kept telling me. I asked what I thought was a simple enough question and he couldn't answer it. Took ages to respond too. Then someone completely different popped into the chat and told me he could help me build an about us page, which I did months ago. Not a happy customer today, feels like the customer service and support has gone rapidly downhill and more training is needed. The response from the app team below, showed up instantly after I reviewed, meaning they had not read my review it's an automated response when they receive a low rating, customer service has not been in touch and nothing has been escalated. This has annoyed me even further!
Thanks for your valuable feedback. Your feedback has been noted. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. I can see that your issue was addressed by customer support and also escalated when required. I am glad to know that they were helpful. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at: support+pages@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely Page Builder
Sept. 30, 2021
TERRIBLE. It was great until it wasn't. This app glitches and the customer service can't figure it out. I've gone to the length of unpublishing the work I created, deleted the app, and the app STILL shows up distorted on my clien'ts shop. Now, we can't launch on time because no one can figure out why the code still shows up. Furthermore, they will ask you to get into your Shopify to service this app, and that it's "needed" to have your login details, but when you tell them you'll make a limited profile with access only to your themes, they suddenly say accessing your account is not needed. What a joke. I wouldn't bother.
Thank you for your valuable feedback. It is unfortunate to know that your expectations were not met while using our app. It deeply saddens us that you had to unpublish your creative work done on the app during the process of troubleshooting. However, we will not rest till we fix above mentioned issues and ensure that you get nothing but the best from us. We have duly noted your feedback for our support team and will definitely brainstorm as to what could have been done differently to avoid such occurrences in the future. A dedicated resource has been put to work to coordinate with our developers to fix all issues that were discussed in your recent interaction. You will be contacted soon via email to update on the progress. In the meantime, if you have any questions for us, we are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com. We regret the inconvenience caused to you. Regards, Nitish Kumar Team Automizely
April 2, 2025
Was once good but is now lousy. They have reverted to using ai and it is impossible to talk to a human being. Their new page builder is a mind stuff which is made worse by their stupid ai. Their app is heavily integrated in to my website but I will look to disengage from them. Since they can not help me going forward, they will be left behind.
Thank you for sharing your feedback. We want to assure you that our AI is designed to address basic inquiries, and there is always the option to chat with a live agent directly from the chat window by clicking on the "Talk to Agent" button, which was how the chat was routed to one of our support team member with whom you later confirmed that the issue was resolved. As a valued merchant using AfterShip Page Builder since the last few years, your partnership is important to us. We've sent a follow-up email to discuss further if you are still facing any issues with the application. We look forward to assisting you. Regards Philips AfterShip Support