All reviews

Rating Breakdown

  • 5
    93% (1,429 ratings)
  • 4
    4% (63 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (30 ratings)
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1 / 5 Share

Aug. 26, 2023

Can't access my page to edit it - get redirected to 'AfterShip' and told that my email address is not valid. Wish I had never used them, big mistake.

Using app

6 months

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We've sent an email to you so that we can connect with you over a meeting to fix this concern. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Aug. 1, 2023

This app used to be great but after acquisition by Aftership it has been turned into a nightmare. Beware!! Using this app might make you lose your will to live. Customer support is equally horrendous.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. I am sorry to hear that our application and support was not able to meet your expectations. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We're already working on this concern and it'll not take long to fix it. We'll update you over the chat and email too. Also, please note that we've just rebranded the name of our app from Automizely to AfterShip. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Dec. 10, 2022

No custom size e font for mobile text field no work too expensive premium It's strange how many positive feedback this app have...

Using app

About 16 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We wanted to let you know that our team has resolved your issue and tried to respond to you through the live chat feature from which you contacted us. Also, regarding the pricing, please provide us with a suitable time so we can have an e-meeting to discuss your needs and help you choose the right plan for your business. If you feel it is expensive, we can offer you reasonable discounts, since we want you to experience the product first. We are looking forward to your response. Regards, Team Automizely

1 / 5 Share

Nov. 21, 2022

I spent 2 days making my Black Friday page only to find out when I tested it that the Add to Cart buttons dont work. I was told this was something they are working on. No mention of this on the website or pages prior to wasting my time and setting this page up. DO NOT USE

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback & I am sorry to know that you are not happy with the app and support. We've shared your requirements with our development team and also we are continuously aiming to improve the application and work on the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Nov. 5, 2022

I don't know how shopify is allowing this. These guys ran a very shady marketing scheme. For the first 7 months of their existance they gave everything for free. And then suddenly out of the blue started charging everyone. Those who were stuck with building many pages had to start paying as they had invested a lot of effort into building those pages. And would be difficult for them to shift to another landing page builder. All the shady Free marketing trick was just to get 5 star reviews and nothing else.

Using app

About 1 year

Total reviews

2

Average rating

2.5

Developer Reply

I am sorry to know that you are not happy with the app & pricing plan. It seems that you need to upgrade on any paid plan to publish it. I would like to inform you that the app was Free for few months and also we've informed our merchants prior to convert it into paid app as well. We're providing Free plan with our applications to support our users and their business. We do have free plan with Automizely Page builder app too if you don't want to pay anything. Please accept our sincere apology. We continuously working hard to provide excellent services. I regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Oct. 3, 2022

All was good with this app however after using for a year and creating a landing page that was constantly updated they have now changed the functionality of the app and have broken it. Contacted support who just told me I'd have to live with the changes they'd made. This means we will have to put hours of work into creating something new. Very dissapointing

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback & I am sorry to know that you are not happy with the app and support. We've shared your requirements with our development team and also we are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Sept. 5, 2022

I used this app since last year where they did not have a minimum on how many pages you can edit. OUT OF NOWHERE, they added a limit and blocked my already published pages. I could only unpublish them. I had to unpublish the apps and find another app to use.

Store

CKIN+

Using app

11 months

Total reviews

8

Average rating

4.0

Developer Reply

I am sorry to know that you are not happy with the app as the pages are blocked. It seems that you need to upgrade on any paid plan to publish it. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We've sent an email to you so that we can connect with you over a meeting to fix this concern. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Aug. 31, 2022

DON'T WASTE YOUR TIME! I'd give this app 0 stars if I could. I hope this review helps someone else. The app is missing a lot of key components to properly design your page the way you wish it to. There isn't a separate designer for your desktop and mobile views which makes it a pain to have to sync your desktop and mobile views on the same editor since it doesn't make sense. The images won't fit and the customer support takes hrs on hrs to reply to the most basic messages for everything. The customer support is almost nonexistent.

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your feedback. I am sorry to know that you are not happy with the app and support. We've shared your requirements with our development team and also we are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Ankush Kumar Team Automizely Page Builder

1 / 5 Share

April 27, 2022

The Shopify page says Free, but when you get into the app it talks about having to purchase a plan. Very misleading.

Using app

14 minutes

Total reviews

5

Average rating

3.8

Developer Reply

I can see that the Shopify page says that the app is free, but when you get into the app you are asked to purchase a plan. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder

1 / 5 Share

March 28, 2022

I would give this app 0 stars if I could. They randomly deleted all of my pages on my website and support takes many days to get back to you. This is the second time this has happened and I will not be making the same mistake again. If you enjoy re-doing your website many times over, then you'll love this app!

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry to know that you are not happy with the app as the pages are getting randomly deleted. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder

1 / 5 Share

March 1, 2022

Deception! Before installing, they say that the application is free! I spent time developing 1 page after that I needed to make another page and I couldn't. It was necessary to buy additional "quotas". PRICES ARE NOT LISTED ANYWHERE!!! To buy, you need to write off support, spend your time. They gave a link by clicking on which you will only then see the rates. In the tariffs, the price is indicated everywhere 0$! 0000 $!!! But tech support says that $0 is only 90 days. And again, it is not written anywhere than 90 days! You just have a person in support telling you to take his word for it. I have already encountered such situations. When you have a few months, a small amount of $$$ will be debited until you notice! Make the conclusion yourself!

Store

StepWeb

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

We understand that you are not happy with the introduction of the upcoming pricing plans as our application until now was a “free” application and our users were able to utilize the features of this app at absolute no cost. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder

1 / 5 Share

Feb. 25, 2022

It's only free for one page, which is fine but they should make it clear on the info page before you install it. They then offer a free trial before you switch to a paid plan but there's no way to find out how much the plan would be. Seems designed to trap you onto a plan after a few months.

Store

eSkip

Using app

23 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. I am sorry to know that you are not happy with the pricing plan and also information not being updated on the site. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder

1 / 5 Share

Feb. 26, 2022

Unfortunately the app doesn't work stable and especially on the mobile view the Builder has issues to show the thumbnails and elements right. Often you just don't see the widgets. The thumbnail size is on top of that different than in the preview. The support couldn't fix the issues until now. I am still waiting for a response of the Dev Team.

Using app

2 months

Total reviews

13

Average rating

2.2

Developer Reply

Thank you for your feedback. I am sorry to know that the app is not working as expected and the support wasn't able to fix your issue. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Feb. 22, 2022

App is not free!! Only free for 90 days then after that you can only edit 1 page. Very misleading and a waste of time. Seems a shame because the templates and system seemed good to use. Other free apps that offer similar without misleading price info.

Using app

14 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. We understand that you are not happy with the fact that the ad in the Shopify app store doesn't say that the Essentials Plan is free for 90 days. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Rupam Sarma Tamuli Team Automizely Page Builder

1 / 5 Share

Feb. 7, 2022

It says it's free and when you install it you find out that you have only 1 free page and then you have to upgrade. Scam!

Using app

36 minutes

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your feedback. We understand that you are not happy with the introduction of the upcoming pricing plans as our application until now was a “free” application and our users were able to utilize the features of this app at absolute no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that we are notifying all our users via email about the introduction of the pricing plans. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder

1 / 5 Share

Feb. 2, 2022

App is very misleading and the customer service agent that I spoke with, named Ayushi- did not help at all. She just kept ignoring my question and refusing to provide the details I requested for clarification. The app is advertised as being completed FREE on the store but once you add it to your shop, you will learn that you have to pay to create anything over 1 page. Which is fine, if that were advertised. There is not much that you can do as far as designing because all layouts are pretty basic and look the same. It does not allow many customizations. I wanted to download and bring some of the coding in from another page I built and found that it was not even possible to add simple coding to any automizely page. For 39-99 bucks a month, it is certainly not worth it. Here are the plans, that are not advertised on the app store, and required if you need more than one page: 1 page with automizely branding= FREE, 25 pages with no automizely branding= $39/month, 150 pages with no automizely branding= $99/month.

Using app

About 17 hours

Total reviews

5

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Automizely Page Builder

1 / 5 Share

March 2, 2023

i am owner using this app in last 1 year. this app beginning time it was fantastic , when the app owner getting lot of user at that time he closed their facilities of this app. i am requesting to no one install this app . far better app on the market.

Using app

About 1 year

Total reviews

16

Average rating

3.2

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely

1 / 5 Share

Jan. 25, 2022

Shady and scammy to say at least.. Not free AT ALL, problem is there's no way you can read anywhere how much does the app cost.. 1? 5? 10 bucks for month?!? I agree the work MUST be paid, this is out of discussion, but you don't advert your app as free when it's definetely not free.. No thanks.

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We understand that you are not happy with the introduction of the upcoming pricing plans as our application until now was a “free” application and our users were able to utilize the features of this app at absolute no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that we are notifying all our users via email about the introduction of the pricing plans. Currently, we are working on the pricing plans that best suit the requirements and the interest of our users. We will send an email notification once the new pricing plan is introduced and will also publish it on our website. This is the reason that you are not able to see the pricing plans as they have not been released yet. We value your association with us, so as an existing user of our application your loyalty towards the app is truly appreciable. Rest assured that your plan will be upgraded ‘completely free’ for a certain period. As a goodwill gesture will further extend it for you if you wish to. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Automizely Page Builder

1 / 5 Share

Jan. 24, 2022

I installed this as a free app. However, now they have decided to start charging everyone - including all previously free plans. So I uninstalled the app. I don't recommend this app because it appears they have pulled a bait and switch.

Using app

24 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We are disappointed to know that you are unhappy with the upcoming pricing plans that we are introducing for Automizely Page Builder. This application until now was a “free” application and our users were able to utilize the features of this app at absolutely no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users are able to enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that an email has been sent to all our users informing them about the introduction of the pricing plans. Your loyalty towards the app is truly appreciable, and as a goodwill gesture, we are providing you with the Pro plan ‘completely free’ for a certain period of time that can be further extended since we value your relationship with us. I appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Rupam Team Automizely Page Builder

1 / 5 Share

Jan. 25, 2022

Seems pretty scammy to accumulate a bunch of reviews based on a free plan and then whoops, everyone must pay, no grandfathering in. I installed this as a free app. It seemed promising and I planned to set up when I had finished setting up my new theme. However, now they have decided to start charging everyone - including all previously free plans. So, it's been a pointless waste of time and effort and now I will take more time to uninstall. Update: "Certain period of time", and "can be further extended". This is not clear. The emails are not clear either. Now there is mention of continuing a free plan. I'll wait to see what this free plan is functional and reassess my review.

Using app

11 months

Total reviews

22

Average rating

4.5

Developer Reply

Thank you for your feedback. We are disappointed to know that you are displeased with the upcoming pricing plans that we are introducing for Automizely Page Builder. This application until now was a “free” application and our users were able to utilize the features of this app at absolutely no cost. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users are able to enjoy the value that our application brings to their business. We are introducing more features to make your experience better with our application hence we are moving Automizely Page Builder into the paid category. We believe in transparency and this is the reason that an email has been sent to all our users informing them about the introduction of the pricing plans. Your loyalty towards the app is truly appreciable, and as a goodwill gesture, we are providing you with the Pro plan ‘completely free’ for a certain period of time that can be further extended since we value your relationship with us. I appreciate your understanding in regard to this matter and regret the inconvenience caused to you. Regards, Rupam Team Automizely Page Builder