AfterShip Personalization
AfterShip Checkout Upsell & Personalization
Rating
4.7
feedback
60
chart
#3,532
All reviews
Review RSS Feed
May 11, 2025
I use this app from Feb.12th and delete on Apr.7th, I send feedback and pictures to them and after they send a email to ask my email address, nobody give me the answer about my questions for a week, whatever I say nobody give me the feedback. I delete this app but still paying for them, the payment didn't not stop.
Dear Customer, We apologize for the delayed response you received on email. We understand that you were charged after you cancelled your subscription, and hope to address the issue. You have upgraded the subscription twice after the billing cycle on 5-Apr & 7-Apr before you cancelled the subscription which is why these were added to your bill as per Shopify's App Charges policy. Once an app is uninstalled or subscription cancelled, AfterShip complies with Shopify's terms and does not bill customers from the next billing cycle. We have also responded to the email you have sent explaining the charges further. Regards Philips Tourangbam AfterShip
Feb. 20, 2025
Really great App with superb customization options and a very smooth onboarding process. Would recommend and am looking forward to seeing the results.
Sept. 16, 2024
AfterShip Personalization has worked wonders for our business! It's changing the game on how we enhance our customers' experience!
Sept. 10, 2024
Sept. 10, 2024
Leicht einzurichten, übersichtlich und sehr funktional. Wir sind sehr zufrieden bislang.
Sept. 6, 2024
Help me with an issue i couldn't solve in a very quick fashion . they do great work highly recommended
Aug. 28, 2024
June 28, 2024
May 26, 2024
thanks
Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
May 20, 2024