AfterShip Product Reviews for Shopify

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and...

Developer
View on App Store

Rating

4.9

feedback

772

Reviews

chart

#5,730

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    23%
  • Less than a month
    22%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for the AfterShip Reviews Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customizable features, and excellent customer service. Many users appreciate the ability to collect and display customer reviews with photos, which helps in building trust and increasing conversions. The customer support team is highlighted for being responsive, knowledgeable, and helpful in resolving any issues or technical glitches that users may encounter. Users also mention the convenience of automated review collection and the positive impact it has on customer loyalty and sales. However, there are a few negative reviews mentioning issues with email communications and unexpected charges after uninstalling the app.

Highlights

Positive customer service and support
Ease of use and customization
Automated review collection
Trust-building through customer reviews
Negative feedback on email communications and unexpected charges

Rating Breakdown

  • 5
    94% (727 ratings)
  • 4
    3% (26 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (757)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 26, 2025

almost 5 years in ecommerce space now and the best reviews that has stuck with me for a long time is this aftership reviews. the upper plans has a gallery of image from customer reviews which I love! the free one looks good too and would use Aftership on future stores time and time again.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Store

Willari

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!

Store

Atenti

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

July 9, 2025

test

Store

My Store

Using app

5 minutes

All reviews

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