AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.9
feedback
977
chart
#4,160
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
29%
-
Less than a month
67%
-
Less than a year
186%
-
More than a year
47%
Reviews Summary
The reviews for the AfterShip Reviews Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and effectiveness in boosting customer trust and conversions. Users appreciate the app's ability to collect, manage, and display customer reviews with photos seamlessly. The customer support team is praised for being responsive, knowledgeable, and going above and beyond to assist users with any issues or questions. Additionally, the app's features like automated review collection and customizable widgets are mentioned as valuable tools for improving customer loyalty and increasing sales. However, there is one negative review mentioning unauthorized charges even after uninstalling the app, which raises concerns about billing issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2025
THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP
Thank you for sharing your feedback. Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide. After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately. We’ve now canceled the subscription associated with your account to prevent any future charges. If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us. If you need any further assistance, please feel free to reach out via live chat on your account or email us at support@aftership.com Best regards, Team AfterShip
Feb. 4, 2025
AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!
Jan. 4, 2025
Dec. 6, 2024
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