AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.8
feedback
778
chart
#5,862
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
-
Less than a day
24%
-
Less than a month
22%
-
Less than a year
22%
-
More than a year
3%
Reviews Summary
AfterShip Reviews is highly praised for its exceptional customer service and user-friendly interface. Customers appreciate the quick responses and helpful solutions provided by the support team. The app is described as a must-have for Shopify store owners looking to boost customer trust and conversions. Users also highlight the ease of collecting and managing customer reviews with photos. However, there are a few negative reviews mentioning issues with emails being sent from @aftership, unauthorized charges, and some technical glitches. Overall, the app receives overwhelmingly positive feedback for its features and customer support.
Highlights
Review RSS Feed
All reviews
Sept. 24, 2025
It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!
May 15, 2025
My customers keep getting emails sent from @aftership which terribly confuse them, and of course they don't leave a review. This company keeps sneakily switch my company email to their own to promote themselves at your expenses. If I had known they do such thing I would not have used any of their services. I'm moving my whole techstack elsewhere
Hello iSquaredYoga Team, Thank you for sharing your feedback. We apologise for the inconvenience caused, and we have identified the root cause of the issue. The issue resulted from a bug, which was identified and fixed after the incident was reported. Our team has assured that this incident will not impact the review request emails going forward. We appreciate your patience, and feel free to contact us if you face any issues in future. Regards, Shafiq Alam Team AfterShip
March 7, 2025
THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP
Thank you for sharing your feedback. Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide. After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately. We’ve now canceled the subscription associated with your account to prevent any future charges. If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us. If you need any further assistance, please feel free to reach out via live chat on your account or email us at [email protected] Best regards, Team AfterShip
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