AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.8
feedback
787
chart
#5,661
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
-
Less than a day
23%
-
Less than a month
22%
-
Less than a year
22%
-
More than a year
3%
Reviews Summary
The reviews for the AfterShip Reviews Shopify App are overwhelmingly positive, with users praising the app's ease of use, customer service, and effectiveness in boosting customer trust and conversions. Many users highlighted the quick and helpful responses from the support team, mentioning specific team members like Sadhan, Jai, Sandiya, and Pooja for their exceptional assistance. Customers appreciated features like automated review collection, customizable options, and the ability to import reviews from other platforms. The app was also commended for its user-friendly interface and the seamless integration of customer reviews with photos.
Highlights
Review RSS Feed
All reviews
Sept. 24, 2025
It took a while to get to the bottom of a technical glitch we were having, but Sadhan was so helpful! He got to the bottom of it, had the tech team fix the issue ASAP, and then followed up with me! Thank you, thank you!
May 15, 2025
My customers keep getting emails sent from @aftership which terribly confuse them, and of course they don't leave a review. This company keeps sneakily switch my company email to their own to promote themselves at your expenses. If I had known they do such thing I would not have used any of their services. I'm moving my whole techstack elsewhere
Hello iSquaredYoga Team, Thank you for sharing your feedback. We apologise for the inconvenience caused, and we have identified the root cause of the issue. The issue resulted from a bug, which was identified and fixed after the incident was reported. Our team has assured that this incident will not impact the review request emails going forward. We appreciate your patience, and feel free to contact us if you face any issues in future. Regards, Shafiq Alam Team AfterShip
March 7, 2025
THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP
Thank you for sharing your feedback. Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide. After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately. We’ve now canceled the subscription associated with your account to prevent any future charges. If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us. If you need any further assistance, please feel free to reach out via live chat on your account or email us at [email protected] Best regards, Team AfterShip
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