AfterShip Product Reviews for Shopify

AfterShip Product Reviews

Boost Sales with Social Proof - AfterShip Reviews

Developer
View on App Store

Rating

4.9

feedback

3,412

Reviews

chart

#3,523

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    8%
  • Less than a month
    19%
  • Less than a year
    53%
  • More than a year
    13%

Reviews Summary

The reviews for the AfterShip Reviews Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and effectiveness in boosting customer trust and conversions. Users appreciate the app's ability to collect, manage, and display customer reviews with photos seamlessly. The customer support team is praised for being responsive, knowledgeable, and going above and beyond to assist users with any issues or questions. Additionally, the app's features like automated review collection and customizable widgets are mentioned as valuable tools for improving customer loyalty and increasing sales. However, there is one negative review mentioning unauthorized charges even after uninstalling the app, which raises concerns about billing issues.

Highlights

Positive customer service experience and quick responses
Ease of use and effectiveness in boosting customer trust
Automated review collection and customizable widgets for improved customer loyalty
Concerns about unauthorized charges after uninstalling the app
High level of support and assistance from the customer service team

Rating Breakdown

  • 5
    95% (3,226 ratings)
  • 4
    4% (137 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 7, 2025

THIS APP IS STILL WITHDRAWING MONEY FROM MY ACCOUNT EVEN THOUGH I DEINSTALLED IT!! THIS HAS TO STOP

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for sharing your feedback. Please accept our sincere apologies for the experience you’ve had. This is certainly not the experience we aim to provide. After reviewing your account, we found that the charges were due to an active subscription that remained after you uninstalled the app. Please note that uninstalling the app does not automatically cancel any paid subscriptions, as these are managed separately. We’ve now canceled the subscription associated with your account to prevent any future charges. If you have any suggestions or further concerns, we’d be happy to hear them. We always strive to understand our users' needs better so we can meet their expectations and enhance their experience with us. If you need any further assistance, please feel free to reach out via live chat on your account or email us at support@aftership.com Best regards, Team AfterShip

5 / 5 Share

Feb. 4, 2025

AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

otimo

Using app

43 minutes

Total reviews

1

Average rating

5.0

All reviews

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