All reviews

Rating Breakdown

  • 5
    94% (707 ratings)
  • 4
    3% (26 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (738)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 2, 2022

Für den Anfang ist die App echt sehr gut! Klappt alles reibungslos. Support sofort erreichbar und sehr hilfsbereit! Es gibt ein paar Kleinigkeiten die man sich noch wünscht und die man gerne Individualisieren bzw. abändern möchte, jedoch sollte man nicht vergessen, dass die App einem auch ermöglicht, kostenlose Reviews zu bekommen!

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your valuable feedback about our app. We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Automizely

4 / 5 Share

July 1, 2022

i have a store with unique products meaning one piece for each item , and had an issue with reviews is gone right after the product sold out . this app solved this problem by keeping all the reviews in a sidebar and homepage . Thank you

Using app

1 day

Total reviews

8

Average rating

4.9

Developer Reply

Thanks for your valuable feedback about our app. We are glad to know that you liked our Review App & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Automizely

5 / 5 Share

June 30, 2022

I've gone to support twice now - once for something simple and another time for something much more complex that required specific coding. The service they've given me both times has been nothing short of outstanding - very friendly, helpful and all round brilliant. Can't recommend this app highly enough :)

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 30, 2022

Probably the worst customer service ever, it took almost a week for them to install a piece of code to show the review stars and still they didnt manage to do it. I remind them everyday they still dont do it. I asked them to completely remove the code from my theme, they said yes we have removed the code and i uninstalled the app afterwards, still two piece of code was left on my website. I manually removed it. Do not install this app you will regret it!

Using app

10 days

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. Regards, Neha Karadi Team Automizely

5 / 5 Share

June 28, 2022

It is really easy to set up and looks great. Just install, use a special button, and import reviews to your store.

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Stellar customer service experience. I am in the process of using the app and it seems to work great! Shreyasi went above and beyond answering to all my questions and replying in matter of minutes to all my requests. Really amazing!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2022

very good app, I've only installed it recently.... However, the features included going way beyond the free features of other apps on Shopify,

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

June 24, 2022

Thank you! Great support and customer service. You have just made my shop even more credible with this add on.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

This app really helps to keep track of what my customers are buying and what they really like. It would be nice if, when clicking on "reply to review", that it would take me to the appropriate page to thank the customer for their review.

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

June 23, 2022

I transferred my reviews to Automizely and the team have been super responsive and helpful, in particular Shreyasi. Thank you!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

Automizely never disappointing; amazing customer service also - The best Review App at Shopify. Cheers

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

I am really loving the app right, actually excited to see what we can do with it, cant believe it's actually free

Store

Femss

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2022

Works perfectly, we've been using it for a few months now, works as described and easy for our customers to use.

Store

Kanabo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2022

Great app for collecting and displaying reviews in the best way. It is absolutely free and a must-have for stores.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2022

Subash was able to provide the assitance that I simply needed. Thank you Subash and Automizely team!

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2022

Prabha from automizely team is super helpful! Great work guys, keep it up. We have been using the app for a couple of days now and we love it!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

It's a must have application for every small business., Simple user interface and great customer support! Recently, Jai was so patient in understanding the issue and sorted it out with best efforts. Thanks again!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2022

Had a little trouble with set up, But admin helped me instantly with screen shots of how to move forward. All working great now

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Really good review app. Had an issue with the stars not showing under product title. They sorted for me quickly really helpfull highly recommended

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

I've been using this app to collect customer reviews automatically. The scheduled emails are excellent. I've just had to contact customer service about a customer request I couldn't find the answer to and the response was quick, polite and completely solved my problem. I'd definitely recommend Automizely.

Using app

4 months

Total reviews

1

Average rating

5.0