AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.8
feedback
789
chart
#5,434
All reviews
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Oct. 27, 2021
I like this app a lot. It easily requests reviews via email to my customers. I find the ability to edit reviews helpful because I like to remove pictures from AliExpress reviews that shows the packaging because it doesn't match mine. Easy to use. Prompt response from customer service. The only reason I gave it 4 instead of 5 starts is because I lose the reviews that my customers actually give me if I remove the app. At this time, I am unaware of the functionality that would let me keep at least those reviews.
Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond. We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to have the function of having the reviews intact, even though you remove the App. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Rupam Sarma Tamuli Team Automizely
Sept. 21, 2021
Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.
Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support and also found the app user-friendly and helpful. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Rupam Team Automizely
Aug. 27, 2021
Very helpful customer service.Thanks. Very helpful customer service.Thanks.Very helpful customer service.Thanks.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team Automizely
July 1, 2021
We are not using the Ali Reviews part of the app but are using the request for reviews via email and will update review in a couple of days once we see if any unexpected behaviour occurs i.e. emails should only be sent to new customers not all historic ones. It would be useful if the reviews could be imported from Facebook, Google, etc.
Thanks for your valuable feedback. We hope you will find our app useful. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
June 9, 2021
I contacted support to sort an issue with review imports and displaying on my site. The agent Ravi was very helpful in sorting my issues and removing their branding. So fare great customer service
Thanks for your valuable feedback. We are glad to know that one of our colleagues was able to resolve your issue. I will surely pass on the feedback to you. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one. Do let us know if you have any other queries or feedback for us. We are available 24X7 via the chat option on your account. Regards, Rupam Team Automizely Reviews
May 12, 2021
Great app, great support. A must have for every store. However, it would be nice if we could edit the request email sent to customers.
Thank you for your review. 🤟 Request email customization is work in progress. This feature is coming soon. Please stay tuned! Please refer to our product roadmap for updates. Thanks! https://roadmap.automizely.com/automizely-reviews
April 22, 2021
all i can say about customer service is they are the best. they are more then fast. they are helpful. the best.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Neelima Aggarwal Automizely Team