AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.8
feedback
789
chart
#5,434
All reviews
Review RSS Feed
Sept. 12, 2023
nothing
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. Also, we are continuously working to improve the application hence you will notice other enhanced features soon. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team AfterShip
Aug. 21, 2023
Excellent choice. Im very happy! Thank you for all support. Im so glad to see in my online store works perfectly fine!
Aug. 11, 2023
Responses from Jai were helpful and was able to understand my questions in a quick and timely manner. Thanks!
Aug. 7, 2023
Very helpful and useful. Support is always there and it's always good to know there's someone here to help!
Aug. 5, 2023
Very helpful and made sure my query was dealt with. This was a minor issue with the import and the email address needs to be changed to 'required' on your site.
July 31, 2023
Product reviews are must for eah category and product to build client trust and branding, Reviews help to understand how product is appreciated by clients
July 26, 2023
We don't normally write reviews, but the support staff for this app go above and beyond each time we've needed them. We've sent files and screenshots back and forth over live chat and they even hopped on a quick video call to screen share and explain something we weren't quite understanding. Interface is easy and they have many services to choose from. Most importantly, it works. Pricing seems fair. We haven't fully utilized automizely to the volume our business pulls yet, but pricing seems reasonable. Looking forward to seeing how robust their platform is in the near future and will update this accordingly!
July 24, 2023
very easy to access and chat to staff who went out of the way to help resolve my issue. Staff are always helpful and polite.
July 20, 2023
The app has not been working for the past 2 weeks, customer support has been useless. It does not do things other review apps do
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We have investigated the reason and fixed this for you, now reviews widget is visible on your website. We regret the inconvenience caused to you. Regards, Team Aftership
July 15, 2023
From start to finish, every interaction with customer care Mr. Sudhan was handled with the utmost professionalism, efficiency, and a genuine desire to assist.
July 14, 2023
We've been using this app for over a year now and it has been great for our website. I like that we have the ability to copy reviews from other platforms and add them to our website. It's super customizable to adjust to the look that we want. Never had any issues with this app. I reached out to customer support to ask how to show the reviewer's full name, the support answered me promptly with directions. Highly recommend!!
July 13, 2023
Very Helpful! Thank you so much for the fast response. She was able to connect with my screen and help me. Awesome!
July 5, 2023
This app is amazing ! Very useful and easy to use. Customer service is also amazing ! They helped me a lot !
July 4, 2023
Great customer service. The tech are really helpful and professional. Highly recommended! Looking forward to grow my business with Aftership.
June 17, 2023
The assistance I received was exceptional - the person helping me was not only kind but also provided perfect solutions to my queries. I highly recommend this app and their outstanding customer support.
May 25, 2023
Just installed the app, for now everything is fine, the customer service is reliable and helpful, all good.