AfterShip Product Reviews for Shopify

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and...
Rating
4.9
Feedback
734
Reviews
Chart
#3,593
Shopify

All reviews

5 / 5 Share
Sept. 25, 2023

Jai provided a great support. Solved my problem real quick .

Store Using app Total reviews Average rating
Saleyla About 1 year 2 5.0
5 / 5 Share
Sept. 21, 2023

Store Using app Total reviews Average rating
VELVA 12 days 3 5.0
5 / 5 Share
Sept. 12, 2023

Excellent customer service, thanks Jai and Automizely!

Store Using app Total reviews Average rating
Alien Shopping 6 months 1 5.0
3 / 5 Share
Sept. 12, 2023

nothing

Store Using app Total reviews Average rating
108 Knots About 1 hour 3 4.3
Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. Also, we are continuously working to improve the application hence you will notice other enhanced features soon. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team AfterShip

5 / 5 Share
Sept. 8, 2023

Customer service lightning fast

Store Using app Total reviews Average rating
NextClimb 24 minutes 6 5.0
5 / 5 Share
Aug. 21, 2023

Excellent choice. Im very happy! Thank you for all support. Im so glad to see in my online store works perfectly fine!

Store Using app Total reviews Average rating
Suteka ink® 6 days 1 5.0
5 / 5 Share
Aug. 7, 2023

Very helpful and useful. Support is always there and it's always good to know there's someone here to help!

Store Using app Total reviews Average rating
ToeZone Footwear About 2 hours 1 5.0
5 / 5 Share
Aug. 5, 2023

Very helpful and made sure my query was dealt with. This was a minor issue with the import and the email address needs to be changed to 'required' on your site.

Store Using app Total reviews Average rating
Renbe UK 9 months 2 5.0
5 / 5 Share
July 31, 2023

Product reviews are must for eah category and product to build client trust and branding, Reviews help to understand how product is appreciated by clients

Store Using app Total reviews Average rating
Ghar ka khaana 22 minutes 5 5.0
5 / 5 Share
July 26, 2023

We don't normally write reviews, but the support staff for this app go above and beyond each time we've needed them. We've sent files and screenshots back and forth over live chat and they even hopped on a quick video call to screen share and explain something we weren't quite understanding. Interface is easy and they have many services to choose from. Most importantly, it works. Pricing seems fair. We haven't fully utilized automizely to the volume our business pulls yet, but pricing seems reasonable. Looking forward to seeing how robust their platform is in the near future and will update this accordingly!

Store Using app Total reviews Average rating
Cotton Flower Clothing Over 1 year 4 4.3
1 / 5 Share
July 20, 2023

The app has not been working for the past 2 weeks, customer support has been useless. It does not do things other review apps do

Store Using app Total reviews Average rating
OM Style Mexico About 1 year 5 4.2
Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations. We have investigated the reason and fixed this for you, now reviews widget is visible on your website. We regret the inconvenience caused to you. Regards, Team Aftership

5 / 5 Share
July 15, 2023

From start to finish, every interaction with customer care Mr. Sudhan was handled with the utmost professionalism, efficiency, and a genuine desire to assist.

Store Using app Total reviews Average rating
Shoreline Wear, Inc. 29 minutes 2 5.0
5 / 5 Share
July 14, 2023

We've been using this app for over a year now and it has been great for our website. I like that we have the ability to copy reviews from other platforms and add them to our website. It's super customizable to adjust to the look that we want. Never had any issues with this app. I reached out to customer support to ask how to show the reviewer's full name, the support answered me promptly with directions. Highly recommend!!

Store Using app Total reviews Average rating
Soul Insole About 1 year 4 5.0
5 / 5 Share
July 13, 2023

Very Helpful! Thank you so much for the fast response. She was able to connect with my screen and help me. Awesome!

Store Using app Total reviews Average rating
BB's 2 Boutique 2 days 3 5.0
5 / 5 Share
July 5, 2023

This app is amazing ! Very useful and easy to use. Customer service is also amazing ! They helped me a lot !

Store Using app Total reviews Average rating
Cartoon Toi 5 months 5 4.2
5 / 5 Share
July 4, 2023

Great customer service. The tech are really helpful and professional. Highly recommended! Looking forward to grow my business with Aftership.

Store Using app Total reviews Average rating
NNT Skincare 5 months 2 5.0
5 / 5 Share
June 17, 2023

The assistance I received was exceptional - the person helping me was not only kind but also provided perfect solutions to my queries. I highly recommend this app and their outstanding customer support.

Store Using app Total reviews Average rating
myskeen 7 days 1 5.0
5 / 5 Share
May 25, 2023

Just installed the app, for now everything is fine, the customer service is reliable and helpful, all good.

Store Using app Total reviews Average rating
Beauty Peachy 1 day 9 3.2
5 / 5 Share
April 25, 2024

The customer service agent Sandiya was incredibly helpful and knowledgable in helping me deploy Automizelys feedback client. She walked me through the setup process and directed me to the relevant documentation so that I was able to be up and running in no time. Many thanks! She also spent alot of time to help me get my feedback working. Very pleasant to deal with. Highly recommended.

Store Using app Total reviews Average rating
camerastopper 12 months 1 5.0
5 / 5 Share
May 10, 2023

Ich schätze Jai sehr zuverlässige, professionelle und freundliche Art. Ich finde es wichtig, dass Sie bei der Beratung auf meine persönlichen Fragen und Anliegen eingeht, sodass ich mich stets gut betreut fühle. Vielen lieben Dank!

Store Using app Total reviews Average rating
Gymsis 9 months 2 5.0
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