AfterShip Product Reviews
Boost Sales with Social Proof - AfterShip Reviews
Rating
4.9
feedback
3,409
chart
#2,966
All reviews
Rating Breakdown
Review RSS Feed
Jan. 23, 2022
I used this app to turn on post purchase requests for reviews it was easy to use and the support was excellent in fulfilling help requests.
We are pleased to know about your experience with our app and also customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Jan. 20, 2022
Subash assisted me with the errors i had encountered while uploading the reviews. Overall, is an easy to use app and can be quickly integrated into the website!
We are pleased to know about your experience with our app and also Subhash from customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Jan. 12, 2022
Increíble aplicación :) Empecé a utilizarla y me gustó, había buscado algo así durante mucho tiempo.
Nos complace saber que te gustó la aplicación. Su comentario ha sido registrado. Siempre es bueno conocer los requisitos de nuestros usuarios para que podamos cumplir con sus expectativas y brindarles una experiencia atractiva. He tomado nota de sus sugerencias y las he enviado a nuestro equipo de producto. Nuestro objetivo es mejorar continuamente la aplicación y trabajar según las sugerencias que nos brindan nuestros usuarios. Por lo tanto, en el futuro, se alegrará de ver más funciones mejoradas para mejorar su experiencia con la aplicación. Si necesita ayuda con la aplicación, no dude en contactarnos. Nuestro equipo de soporte está disponible las 24 horas del día, los 7 días de la semana para ayudarlo. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a [email protected] Saludos, Rupam Sarma Tamuli Equipo Automático
Dec. 31, 2021
The team is very helpful and friendly, I especially liked talking with Aditi. So far I have no complaints about this app. It’s easy to customise and works very well.
We are pleased to know about your experience with our app and also Aditi from customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 27, 2021
I appreciate the wick and friendly responses from customer service. The features really help my store start to get traction .
We are pleased to know about your experience with our app and also the customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 24, 2021
Quick respond and quick fix. I enjoy reaching out for help to help myself learn how this E-commerce business works.
We are pleased to know about your experience with our app and also the customer service support has been helpful. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 21, 2021
I need Automizely Reviews because clients like to buy more confidence. And, when you are a brand new store, it's increase your conversion rate. Do not launch an advertising without checking out if your website is compliant to this trend. You are helping clients to buy. Period
We are pleased to know about your experience with our app. Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 12, 2021
Perfect customer support! I love it but the app needs lots of improvements like you cant filter by languages, while importing, cant translate, need to do manually one by one with google help as I did, time-consuming, and it hides reviewer names which are very disappointing and the display setting is worst cant change the number of display reviews in one row and cant set how many rows should be seen it's only navigate left to right
We are pleased to know about your experience with our customer service support. I can see that the app needs a lot of improvement like you can't filter by languages while importing, can't translate, need to do manually one by one with google help, and it hides reviewer names which are very disappointing and you are unable to change the number of display reviews in one row and can't set how many rows should be seen. I am sorry for the inconvenience this has caused you. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 8, 2021
Nitish has been very helpful for me. I like this app so far, does the job and I like that I can change the colour of the stars.
We are pleased to know about your experience with our app, and also Nitish from the support team was able to help you. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 1, 2021
Je mets juste 4 étoiles car je viens de l'installer sur ma boutique de bijoux faits main. À voir dans le temps. Pour l'instant service client par chat très rapide et efficace. Les fonctionnalités de base sont là avec possibilité d'affichage en français. Je regrette juste de ne pas pouvoir déplacer le widget car tout en bas de la page produit donc peu visible.
Nous sommes heureux de connaître votre expérience avec notre équipe d’assistance et nous vous remercions pour vos précieux commentaires. Je suis désolé de savoir que vous ne pouvez pas déplacer le widget, il est toujours agréable de connaître les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et fournir une expérience engageante. J’ai pris note de vos suggestions et je les ai transmises à notre équipe produit. Nous visons continuellement à améliorer l’application et à travailler sur les suggestions qui nous sont données par nos utilisateurs. Ainsi, à l’avenir, vous serez heureux de voir plus de fonctionnalités améliorées pour améliorer votre expérience avec l’application. Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre équipe d’assistance est disponible 24h / 24 et 7h / 7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à [email protected] Cordialement, Rupam Sarma Tamuli Équipe Automizely.
Dec. 1, 2021
This app has almost everything that I was looking for to automate product reviews for my website including the ability to automatically send out review requests after orders have been fulfilled/delivered. The only thing it doesn't have is the ability to send out emails for orders that took place prior to the app being installed. Tech support responded within seconds when I had questions. Would definitely recommend!
Thanks for your valuable feedback. We are pleased to know about your experience with our app and support team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team Automizely
Nov. 26, 2021
Great customer service! No waiting around for ages..live chat is available & they have solved both queries I had.
We are pleased to know about your experience with our support team and thanks for your valuable feedback. it is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely
Dec. 1, 2021
I have been using the App now for a week or so and find it easy to use. Importing and changing reviews as well as assigning the reviews to products are easy. Easily publish or unpublish any review to display only the reviews you want. Had a issue with regards to the display of the stars on the Product and Collection pages, but customer service bumped it up to tech support and they resolved the issue within a day or two. Only thing missing that I can currently see is I can't EXPORT reviews from the app to use in alternative locations or to back them up. You can can share the reviews to social media though which is an option. All in all very happy with this completely free app and will look at using some of their other paid for apps after this experience. Oh, for some reason you need to double tap the Side BAr review button on mobile which they are looking at resolving as this does cause problems right now.
Using app
About 2 years
Total reviews
2
Average rating
4.5
Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service. I am sorry to know that you are unable to export reviews from the app to use in alternative locations or to back them up. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
Nov. 24, 2021
Very friendly customer service and easy installation - Would absolutely recommend to anyone who's looking for automated review emails
Thanks for your valuable feedback. We are pleased to know about your experience with our app and customer service. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Rupam Team Automizely
Nov. 23, 2021
Customer service responds quick and is very helpful. I unlocked unlimited reviews for free just by verifying my store.
We are pleased to know about your experience with our support team and thanks for your valuable feedback. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely.
Nov. 17, 2021
The customer service is lovely and answered any questions I had. Note that there are some limitations (such as not being able to move the reviews directly under the product description and not able to save the reviews if you change themes). It would be great if these features become available! It is still a great free app and has all necessary features for product reviews on my store. Thank you.
We are pleased to know about your experience with our support team and thanks for your valuable feedback. I am sorry to know that you are unable to move the reviews directly under the product description and not able to save the reviews if you change themes. it is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Sarma Tamuli Team Automizely.
Nov. 10, 2021
es un poco confusa a veces pero es facil de manejar , para ser gratis es normal que funcione de esta manera
Gracias por sus valiosos comentarios. Nos complace conocer su experiencia con nuestra aplicación. Estamos abiertos a sugerencias si tiene alguna. Siempre es bueno entender los requisitos de nuestros usuarios para que podamos cumplir con sus expectativas y ofrecer una experiencia atractiva. Si necesita ayuda con la aplicación, no dude en ponerse en contacto con nosotros. Nuestro "equipo de soporte" está disponible las 24 días de la semana, los 7 días de la semana para ayudarlo. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a [email protected] Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas. Saludos Neelima Aggarwal Equipo Automizely
Nov. 9, 2021
Works like it should be. The app is pretty straight forward to setup and configure. Really like it.
Thanks for your valuable feedback. We are pleased to know about your experience with our app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Neelima Aggarwal Team Automizely
Nov. 3, 2021
Great looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.
Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond. We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to display the Full name of customers. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Team Automizely
Nov. 3, 2021
very nice application and responsive service customer service available and find the solution quickly
Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Rupam Sarma Tamuli Team Automizely