AfterShip for TikTok Shop
Boost sales by auto-syncing products, inventory and orders.
Rating
4.8
feedback
292
chart
#875
All reviews
Review RSS Feed
Oct. 17, 2023
Disappointing start waiting 4 hours for the 95 products to pull through as advised by chat support - unfortunately to find that it still isn't working with no real guidance on whether it will or not - support feedback is the the products are under review (this is not the case) they have not been pulled through by the app - only 4 products made it onto the tiktok shop - not a great impression at all - i then joined a google meet with Kumar who quickly resolved this issues
Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further. We are happy to know that your issue has been resolved now. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.
Oct. 16, 2023
Thank you for answering my questions in a timely manner and truly helping me to get my products on TikTok Shop!!
Oct. 16, 2023
Excellent app that works amazingly well and doesn't require a penny upfront. Recommended.
Oct. 12, 2023
ayushi help me get a 30 day free trial to help scale my business so far it been better then the free
Oct. 6, 2023
I was having an issue with my TikTok shop syncing to Aftership and the team were very helpful and called me to ensure that the problem was sorted in a timely manner. My problem is sorted and I appreciate their time - highly recommend!
Oct. 3, 2023
Great in theory but poor performance and even poorer customer service. Products and orders fail to sync. Cancellations do not sync so items are shipped when the customer has received a refund. Every time we reach our to customer support, we go round in circles without any knowledge assistance. We end up having to research and fix the issues ourselves. Extremely overpriced, even more so for to poor system and service.
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with our service, including product and order discrepancies and cancellations not syncing correctly. We understand the frustration this has caused. Our team is looking into all the issues you reported and provide you the better assistance to improve your experience. Regarding customer support, we are committed to providing more effective and knowledgeable assistance. We appreciate your patience and understand that the experience you described is not acceptable. Additionally, we are continuously evaluating our pricing structure to ensure it reflects the value we provide. Your feedback is crucial in helping us improve our service, and we want to make things right for you. If you have specific concerns requiring immediate attention, please reach out to us directly at [email protected], and we will do our best to assist you promptly. Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service. Regards, Team AfterShip
Oct. 2, 2023
The app has it's quirks, but overall works well however the price to value is outrageous.
It is unfortunate to know that you did not have the best experience using our app and you are not happy with the pricing & features. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Team AfterShip
Sept. 25, 2023
Just signed up and had a great experience with chat offering me the free 30 days.
Sept. 25, 2023
very useful to have agents on hand to help. fast reply and great knowledge