AfterShip for TikTok Shop
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I haven't seen so greedy developers as these. We have installed the tiktok shop app to manage products and orders directly via Shopify. As we have a whole team who is dealing with it, we have noticed that we need to give them access to the app but we need to pay for every single member who wants to join and have access to it. It's $12 per seat!!!!! This is ridiculous. Never seen this kind of stuff before and as soon as I installed the app, I removed it and knew that I would not use it again. As an addition, you don't have any information on the app page regarding the pricing. We agreed to pay $18 for an app but an additional 24 is not acceptable.
Thanks for sharing your valuable feedback. Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue will be dealt with with priority. I would request you to please tell us how many members you would need to add to the organization, so we can find a workaround on this. We will try our best to assist you on the same. Do let us know if you need any other assistance while using the app. We are available 24/7 via the contact support option on your account. Regards, Team AfterShip
user friendly - straight forward instructions
Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.
Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Support as Expected (Great Support)！Love it!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Thank you! Very helpful setting this up!!
great job, very helpful and understanding.
Disappointing start waiting 4 hours for the 95 products to pull through as advised by chat support - unfortunately to find that it still isn't working with no real guidance on whether it will or not - support feedback is the the products are under review (this is not the case) they have not been pulled through by the app - only 4 products made it onto the tiktok shop - not a great impression at all - i then joined a google meet with Kumar who quickly resolved this issues
Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further. We are happy to know that your issue has been resolved now. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.
Excellent app that works amazingly well and doesn't require a penny upfront. Recommended.
Sandiya was very helpful in resolving my issue. Great app.
Fabulous! Super easy & straightforward
Customer service is great, super helpful, so far so good!
ayushi help me get a 30 day free trial to help scale my business so far it been better then the free
Very easy to set up! Support help you to go step by step
I was having an issue with my TikTok shop syncing to Aftership and the team were very helpful and called me to ensure that the problem was sorted in a timely manner. My problem is sorted and I appreciate their time - highly recommend!
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