AfterShip for TikTok Shop
Boost sales by auto-syncing products, inventory and orders.
Rating
4.8
feedback
292
chart
#875
All reviews
Review RSS Feed
Sept. 21, 2023
Downloaded to automatically sync our Tik Tok orders to our Shopify and works well, all issues were answered promptly by the online help as well!
Sept. 21, 2023
Very helpful member of staff who took the time to go through a step by step process to help fix my issue.
Sept. 16, 2023
Pooja is very quick understanding and professional, helped me solve the issue very quick and very nice with a lot of patience.
Sept. 15, 2023
Fast customer service, very easy system to use and great for those who are on tiktok shop!
Sept. 15, 2023
App does not properly sync products or the update of the products. When an order comes in from Tiktok it doesn't provide the customer info in shopify. No name, address or email to fulfill the order. I updated photos and information of products in shopify but the update did not reflect in the Tiktok shop. Customer service was kind, but was unable to help. After an hour of waiting while they looked into the issue they stated they will see if the developer can help and will email me in a few days. Meanwhile my Tiktok shop is still active and disarrayed with the ability for customers to place orders for non existent and incorrect products. The issue is costing me sales and I'm also paying for the app that doesn't work.
Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. They will help you to fix it and revert you over the same chat and by an email. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Sept. 10, 2023
They are very easy to work with and cheaper than the other programs/apps
Using app
10 minutes
Total reviews
3
Average rating
5.0
Sept. 9, 2023
Sweet people help me link my account and with any other questions i have so far its working well! :D
Sept. 8, 2023
helped me get what I needed, would have been 5 stars but, I am in a big rush and took a little long to respond
Thank you for your valuable feedback. We understand that timely responses are crucial, and we regret the inconvenience caused by the delay. We assure you that we are taking steps to ensure that this does not happen again. Our team is continuously working towards improving response times and providing better service to our users. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 1, 2023
Aug. 31, 2023
So far this app has been really helpful to get my items into Tik Tok. Definitely would recommend!
Aug. 25, 2023
This is helpful. And the service is good! It is easy to handle and really useful for new beginners~! I highly recommend
Aug. 24, 2023
great service experiences with AfterShip Feed for TickTok Shop. The app is easy to use and convenience for every shop owner that would like to sale on Tiktok
Aug. 24, 2023
Great experience, super helpful, thank you so much! Akanksha was very kind and knew exactly how to fix my problem.
Aug. 23, 2023
Great customer service and easy setup !!Great customer service and easy setup !!Great customer service and easy setup !!