All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (39 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 6, 2023

I'm still trying out the app. I want to thank Jai for helping as quickly as he did. I hope that this app does as it says. Let's try it out.

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We're delighted to hear that Jai was able to assist you promptly. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Dec. 6, 2023

Akanksha was very helpful and knowledgeable with AfterShip Feed. Although the outcome I wanted wasn't ideal she offered an alternative which worked. She told me that there was a new update on the way that would resolve the issues I was having should I face the issue again.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Their customer service team is exceptional and goes above and beyond to make sure I'm satisfied. Highly recommend!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

He solved my problem immediately. Lovely people. thanks a lot.

Store

AGTC

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Jai was fast and fantastic

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Very quick help from Jai! Excited to see how smoothly this works! It already seems to be syncing perfectly!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Good app with decent features. Jai was a great help! Nice guy and quick response.

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 5, 2023

Amazing app

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 4, 2023

Great Customer Service & Works Very Fast

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Très bon service

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

very helpful customer support

Store

Geelash

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

This app is awesome! It's so easy to use and the customer service is amazing! Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Best Support I have ever had.

Store

XSPACE

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Aditya was super helpful assisting me with my issue of syncing products. I will be reaching out to him in the future should I have any additional concerns with the program.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Store

Tiangiz

Using app

2 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Nov. 30, 2023

Agents take too long to look into an issue. I have opened live chat 3 times since joining Afterhsip and had frustrating issues with syncing to TikTok shop. I often get sent the troubleshooting article but because the list is so long it doesn't help trying to find the error code on such a long article. The team are patient and friendly it's just frustrating with the time taken to resolve an issue.

Using app

10 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your valuable feedback. We understand that you are not satisfied with the resolution time taken to resolve your issue which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations. For this, we are assigning dedicated support for your AfterShip Feed account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.

5 / 5 Share

Nov. 28, 2023

Customer Service was fast and answered all my questions helping with set up.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Awesome patient and helpful representative. Helped me with my problem.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Highly recommend using this app to feed your shopify through to your tiktok. Ayushi is very helpful!

Using app

8 months

Total reviews

1

Average rating

5.0