All reviews

Rating Breakdown

  • 5
    84% (239 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    9% (25 ratings)

Reviews with Text

  • 89% (254)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2023

Amazingly fast service, so far great products that work well with my store. If i have issues i will resubmit my review!

Using app

15 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2023

App davvero fantastica, l'operatore mi ha aiutato a configurarla devo dire che è stato davvero professionale. Complimenti! Bravissimi.

Using app

3 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 6, 2024

Do not download this app, download Ownbase instead you will save so much money! And does the exact same thing, i was paying $500+ with aftership and now i only pay $15 with Ownbase. So much better, Aftership will just rob you!

Using app

11 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. They will help you to fix it and revert you over the same chat and by an email. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

5 / 5 Share

Feb. 7, 2023

Very Useful. Jimmy from AfterShip Feed was very helpful and provided great customer service. Thanks!

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 2, 2023

It is not made clear that they have to send you a code to INVITE you after you've installed the app and it's even listed as a sales channel which means you're sharing some data with this app and are unable to use it unless invited. I recommend steering clear of this one to make sure you protect yours and your customers data.

Using app

About 1 month

Total reviews

20

Average rating

3.2

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. Please be rest assured that all of your data with Aftership is absolutely safe since we follow SOC2 compliance. We regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Dec. 29, 2022

Terrible app, constantly says Network error and fails to sync products when all elements are correctly completed

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Could you kindly provide more information where it says Network error or fails to sync products? We would be pleased to talk to you more about the error that you ate getting over a brief meeting. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team Automizely

1 / 5 Share

Oct. 28, 2022

The tracking information does not sync. Have exchanged multiple emails with the developer suggesting that they are looking into it, but that does not seem to be the case. Not fit for purpose.

Using app

15 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Oct. 7, 2022

no one is responding to me, this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer. PLEASE HELP

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Team Automizely

5 / 5 Share

June 8, 2022

Can't wait to keep building with them, great opportunity! Thank Aftership. They helped super quick and super easy.

Using app

About 12 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

April 22, 2022

he did a good job! ignore the words after this!(asddsadsasdadsdsasdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa )

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Thank you from the bottom of my heart and helping! I really appreciate it and love using this app. USER friendly for sure

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

awesome app! so helpful and professional and helped me with everything I needed. So clean and easy to build as well.

Using app

28 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 21, 2022

I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare

Using app

35 minutes

Total reviews

5

Average rating

2.6

Developer Reply

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

4 / 5 Share

Feb. 8, 2022

The app seems to be very easy to set up & if you need help customer service is very quick to answer. I haven't actually used it yet after setup, but I hope all goes well.

Using app

41 minutes

Total reviews

1

Average rating

4.0

Developer Reply

We are glad to know that you are happy with the app and the customer service support. Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely

1 / 5 Share

Jan. 15, 2022

How do I remove the app from my store??? When I click on the app the only message I receive is "accounts.automizely.com refused to connect." :/

Using app

23 minutes

Total reviews

2

Average rating

3.0

Developer Reply

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove it. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

5 / 5 Share

Jan. 2, 2022

Great app! Extremely easy to set up oh and to mention their customer service!! Superb!!! This app will definitely help convert more sales. Thank you for creating these apps!

Using app

30 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Very easy to use and setup. Customer support is very quick and friendly. Seem less integration to Shopify was excellent. Keep up the good work!!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Excellent Customer Service. Very Helpful and answered all questions in a timely manner. I would definitely reccommend.

Using app

42 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

I'm using the APP, it looks simple and easy to use, recommended... immediate online support! Congratulations.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Mobile is good, Nitish helped me set up quickly so it didn't take too long, Nice feature to have

Using app

4 months

Total reviews

16

Average rating

4.8