All reviews

Rating Breakdown

  • 5
    85% (247 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (24 ratings)

Reviews with Text

  • 88% (256)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 8, 2023

They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.

Using app

About 9 hours

Total reviews

6

Average rating

4.2

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are implementing our services, we will be helping you with upgrading the plan at affordable. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

June 6, 2023

I've found this app easy to use and sync up to TikTok. I've so far made one tested order and it worked seamlessly. Looking forward to using it more! Excellent customer service from Pooja too, I most appreciated the quick response on the help chat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Kumar was very helpful in sorting out my set-up issues and the integration with Shopify. Very prompt in getting back to me.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2023

Pooja has helped with all my questions patiently with fantastic positive attitude, it was great pleasure. thank you so much 10 STARS

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

May 26, 2023

They don't tell you that sync of inventory to TikTok TAKES 24 HOURS!!.. Pointless waiting that long, may as well update it myself in TikTok. There are other apps that update instantly, so I will now need to delete this app.

Using app

19 days

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your Feedback. I am sorry to hear about your recent experience. I want to clarify that our app's inventory syncing is actually real-time, as long as your products are properly linked or synced with our app. We understand how crucial accurate inventory information is for running an online business, and we are committed to providing top-notch features to help streamline your operations. In addition to real-time inventory syncing, our app offers batch editing capabilities and order syncing functionality to make managing your store even more efficient. We apologize for any inconvenience caused by the miscommunication from our team that led you to believe that inventory sync takes 24 hours. We value your feedback and would like to assist you in resolving any issues you may have experienced. Please do not hesitate to contact us if you need further assistance. Thank you for bringing this matter to our attention. We strive to provide excellent customer service and look forward to helping you make the most of our app. Best regards, Team AfterShip.

5 / 5 Share

April 21, 2023

If you run a TikTok shop then this app is a must have. It makes your life so much easier and efficient. You will be 100% happy with the customer service, the full automation and integration of this app. Now saves me lots of time as i no longer covert the order manual from TikTok to Shopify. This allows me to spend more time on building my business.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2023

Amazingly fast service, so far great products that work well with my store. If i have issues i will resubmit my review!

Using app

15 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2023

App davvero fantastica, l'operatore mi ha aiutato a configurarla devo dire che è stato davvero professionale. Complimenti! Bravissimi.

Using app

3 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Feb. 6, 2024

Do not download this app, download Ownbase instead you will save so much money! And does the exact same thing, i was paying $500+ with aftership and now i only pay $15 with Ownbase. So much better, Aftership will just rob you!

Using app

11 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavour to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. They will help you to fix it and revert you over the same chat and by an email. Please don’t hesitate to contact us directly at [email protected] if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have. Regards, Team AfterShip

5 / 5 Share

Feb. 7, 2023

Very Useful. Jimmy from AfterShip Feed was very helpful and provided great customer service. Thanks!

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 2, 2023

It is not made clear that they have to send you a code to INVITE you after you've installed the app and it's even listed as a sales channel which means you're sharing some data with this app and are unable to use it unless invited. I recommend steering clear of this one to make sure you protect yours and your customers data.

Using app

About 1 month

Total reviews

20

Average rating

3.2

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. Please be rest assured that all of your data with Aftership is absolutely safe since we follow SOC2 compliance. We regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Oct. 28, 2022

The tracking information does not sync. Have exchanged multiple emails with the developer suggesting that they are looking into it, but that does not seem to be the case. Not fit for purpose.

Using app

15 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your Feedback. It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Team Automizely

1 / 5 Share

Oct. 7, 2022

no one is responding to me, this app has been installed and is coming up with a blank screen, been over a week waiting to get any help from developer. PLEASE HELP

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Team Automizely

5 / 5 Share

Aug. 16, 2022

good application and excellent customer service, they have helped me very quickly and solved my doubts.

Using app

39 minutes

Total reviews

13

Average rating

4.5

5 / 5 Share

June 8, 2022

Can't wait to keep building with them, great opportunity! Thank Aftership. They helped super quick and super easy.

Using app

About 12 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

April 22, 2022

he did a good job! ignore the words after this!(asddsadsasdadsdsasdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa )

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Thank you from the bottom of my heart and helping! I really appreciate it and love using this app. USER friendly for sure

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

awesome app! so helpful and professional and helped me with everything I needed. So clean and easy to build as well.

Using app

28 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 21, 2022

I downloaded this app because I was told I needed it. Customer service is non existent and they added something on my homepage that I can't remove. What a nightmare

Using app

35 minutes

Total reviews

5

Average rating

2.6

Developer Reply

It is unfortunate to know that you did not have the best experience using our app and you are also unable to remove the item added on your homepage. I am sorry for the inconvenience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we would like to contact you to investigate the reason for your discontentment with our app as we work really hard to make our app user-friendly and provide a great support experience. You are our valued user and we will ensure that you have a great experience with our app. Apologies for the inconvenience caused. Regards, Rupam Sarma Tamuli Team Automizely

4 / 5 Share

Feb. 8, 2022

The app seems to be very easy to set up & if you need help customer service is very quick to answer. I haven't actually used it yet after setup, but I hope all goes well.

Using app

41 minutes

Total reviews

1

Average rating

4.0

Developer Reply

We are glad to know that you are happy with the app and the customer service support. Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely