AfterShip for TikTok Shop
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The aftership team is one of the best out there. The apps works wonderfully and their team is fully responsive and up to help you solve any issue promptly and efficiently at any time.
the representative really helpful and kind.
Excellent assistance from Jai for some setup issues, thanks :)
Great service, I prefer over TikTok shop shopify app. Customer support is free and 1 click away, 24/7, 2 minute response time (MAX). Aditya's (agent) helped me more than I could try to describe.
Great app, great support. Much better than the native TikTok-Shopify App. Highly recommended if you're looking to sell on TikTok Shop from your Shopify store.
Just signed up, but customer support up till now seems good, and app is user freindly.
Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.
Hello Medicus Team, I'm sorry to hear your experience with our application & customer support was not as expected and we're here to help. I want to assure you that our applications are independent of each other and can be used on their own. Our chat support also works from the admin panel of all our products and can assure you that to chat with our support team, you do not need to connect or sign up on TikTok. As shared on the chat you have initiated, you can cancel the subscription anytime from the AfterShip Billing section. We've emailed you with the details and would love to set up a call to help address the issue. Regards Philips Team AfterShip
Not working
We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by product synchronization and recovering the deleted products. Your feedback is important to us, and it’s clear we have not met your expectations. Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution? Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right. With sincere apologies and gratitude for your feedback. You can always contact us via the live chat option available on your account or email us at [email protected]
DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app
We are truly sorry to hear about the frustration you’ve experienced with our app. We deeply regret any inconvenience caused by duplicate orders, stock errors, and any difficulties in reaching our support team. Your feedback is important to us, and it’s clear we have not met your expectations. Please know that we are committed to resolving these issues and ensuring a smooth, reliable experience moving forward. We’d like to offer you our dedicated assistance, and we would appreciate the opportunity to connect directly with you. Would you be available for a call at your convenience, so we can address each of your concerns in detail and work towards a solution? Our goal is to make sure your experience reflects the trust you’ve placed in us. Please reply with a time that suits you, and we’ll arrange the call right away. Thank you for giving us the chance to make things right. With sincere apologies and gratitude for your feedback. Regards, AfterShip
I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!
Good, everything is automated and good customer service!
Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app. We highly value your business and have sent you an email with additional details. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at [email protected].
Quick and effective communication. Resolved the issue.
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