All reviews

Rating Breakdown

  • 5
    87% (591 ratings)
  • 4
    6% (39 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (39 ratings)
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5 / 5 Share

May 31, 2024

Yes excellent customer service by Karan

Store

My Store

Using app

13 days

5 / 5 Share

May 31, 2024

Great. Ayushi was a big help and resolved my issue very fast.

Store

My Store

Using app

18 days

5 / 5 Share

June 4, 2024

parbah was excellent help very paitent, fixed and explained everything to me!!!!

Store

My Store

Using app

15 days

5 / 5 Share

May 29, 2024

Ankit resolved all my issues

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

good

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

What truly sets Aftership apart is its exceptional customer support. Ayushi and the team behind Aftership are absolute rockstars. They're responsive, knowledgeable, and always go above and beyond to ensure that my shipping needs are met. Whether it's troubleshooting a technical issue or offering personalized advice on optimizing my shipping strategy, Ayushi is there every step of the way.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Sandiya was able to resolve my issue quikcly, understanding the urgency needed and helping to resolve immediate issues our business was facing, syncing old orders to get caught up before a sales call the next day. she was very caring, and extremely helpful!!!! Thank you so very much, Sandiya and AfterShip team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2024

I am a new business owner, meaning that I am going through a lot of issues and challenges, however, AfterShip Feed Support is extremely helpful. The AfterShip Feed Team has been instrumental in synchronizing the products from our store to TikTok, ensuring a seamless and efficient integration. Their expertise has significantly streamlined our operations, allowing us to reach a wider audience on the platform. Additionally, they are providing ongoing assistance with other issues we are encountering, demonstrating their commitment to exceptional support and service. Sincerely, MAXPRESS.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Kumar was amazing! He helped me out when I most needed, I was so confusing syncing my products to TikTok and he helped me!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

Ayushi and the AfterShip team are top notch, super helpful and quick to respond and help resolve any questions or concerns. I'd give them 10 stars if I could and maybe a night out on the town who knows. I appreciate the service y'all provide thank you.

Store

ARONEW

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 22, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

good service

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Great help

Store

My Store

Using app

--

5 / 5 Share

May 21, 2024

good

Store

My Store

Using app

5 days

4 / 5 Share

May 21, 2024

Customer Service is excellent. It's improving, but still not very intuitive for set up.

Using app

11 months

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent. We understand that the setup process can be more intuitive, and we're actively working on improvements in that area. Your insights are invaluable in helping us enhance our services. We're here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate our application. If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at [email protected] We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

May 20, 2024

Sadhan was great did a fantastic job helping sync my products and orders!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

good communication, karan

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

I had some issues connecting our TikTok account and I contacted customer support. Sadhan connected with me and helped me through the entire process. He made sure that we sorted out every problem together. #1 customer support I have received from any Shopify app!

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 16, 2024

Using app

4 days

Total reviews

1

Average rating

5.0