AfterShip for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.7
feedback
286
chart
#782
All reviews
Review RSS Feed
June 21, 2024
i like this app because it is easy to use. The support it always there to answer your questions. Thank you
June 14, 2024
The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.
June 5, 2024
Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!
May 22, 2025
Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....
May 28, 2024
What truly sets Aftership apart is its exceptional customer support. Ayushi and the team behind Aftership are absolute rockstars. They're responsive, knowledgeable, and always go above and beyond to ensure that my shipping needs are met. Whether it's troubleshooting a technical issue or offering personalized advice on optimizing my shipping strategy, Ayushi is there every step of the way.
May 26, 2024
Sandiya was able to resolve my issue quikcly, understanding the urgency needed and helping to resolve immediate issues our business was facing, syncing old orders to get caught up before a sales call the next day. she was very caring, and extremely helpful!!!! Thank you so very much, Sandiya and AfterShip team!
May 21, 2024
Customer Service is excellent. It's improving, but still not very intuitive for set up.
Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent. We understand that the setup process can be more intuitive, and we're actively working on improvements in that area. Your insights are invaluable in helping us enhance our services. We're here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate our application. If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at [email protected] We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
May 20, 2024
I had some issues connecting our TikTok account and I contacted customer support. Sadhan connected with me and helped me through the entire process. He made sure that we sorted out every problem together. #1 customer support I have received from any Shopify app!
July 30, 2024
This app continuously submits the order into Shopify under the wrong location causing issues. Been on with support over two weeks and still no correction. Inventory nightmare!!
Thank you for sharing your feedback with us. We apologize for the synchronization issues you've encountered with order syncing to different locations. We understand the frustration this has caused. I want to assure you that our team has thoroughly checked everything on our end and we are now working closely with Shopify to identify the root cause of the problem. Our goal is to find a solution as quickly as possible to prevent any further disruptions to your inventory management. We appreciate your patience and understand that the experience you described is not acceptable. If you have specific concerns requiring immediate attention, please reach out to us directly at [email protected], and we will do our best to assist you promptly. Thank you for your patience and for giving us the opportunity to address your concerns. We value your feedback and are dedicated to enhancing your experience with our service. Regards, Team AfterShip
May 6, 2024
Mr Karan, it was great customer service, i was chatting with Mr Karan, about few tiktok and shopify shop integration issues, he did a great support for me, many thanks
April 15, 2024
Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up. There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.