AfterShip for TikTok Shop
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Good, everything is automated and good customer service!
Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app. We highly value your business and have sent you an email with additional details. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at [email protected].
Quick and effective communication. Resolved the issue.
The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.
Thank you for your feedback and for sharing your experience. We’re glad to hear that Kumar was able to assist you in resolving the syncing issues with your TikTok Shop. We apologize for the inconvenience caused and appreciate your patience. We’re actively working on fixing the bugs you mentioned to enhance the app’s performance. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
very helpful! Immediate response!
Prabha was very professional and quick .
I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use. the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!
It was easy and smooth not as fast but really nice
Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Thank you Jai, You were very helpful!
Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.
Sadhan promptly assisted me with my problem, resolving it within seconds. This exemplifies exceptional customer service.
Great assistance by Karan in support, but the app is not as useful for my use case due to limitations in tiktok shop categorization of the product.. I was looking for a one click solution to sync my shopify products to tiktok shop, however using aftership feed, I need to manually map products or categories which is cumbersome when I have 1000 or so SKUs
Excellent, resolved issue quickly.
Very knowledgeable and helpful. He worked with me carefully to understand and find solutions to my problems. Highly recommend!
Easy to set up and customer service is really helpful!
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