AfterShip for TikTok Shop
Feed for TikTok Shop: 1-Click Sync and Sell
Rating
4.7
feedback
286
chart
#782
All reviews
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April 4, 2024
Pretty expensive. Customer service chat is ZERO help. They always ask for 10-15 min but then quickly say it's taking longer and they will need to reach out later via email. There are no quick fix resolutions for any problems, it's always a lengthy process. Paying $600 a month for bare minimum. Orders don't roll over so if you run out and have to pay for 500 you will lose what you don't use. Items constantly oversell through tiktok shop/aftership and you have to manually update your products that have synced if you add any new colors/photos. This app needs SO much work!
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you’ve experienced. Your satisfaction is our top priority, and we deeply regret falling short of your expectations. We understand your concerns regarding the cost and the efficiency of our customer service. Rest assured, we are continuously working to improve our processes to provide more timely and effective assistance to our valued customers like yourself. Regarding the issue with orders not rolling over and the challenges with overselling, we are actively addressing these issues to streamline the user experience and prevent any future occurrences. One of our support team members sent you an email to fix this for you. We are looking forward to hearing from you over the email. Your insights are incredibly valuable to us, and we appreciate you bringing these matters to our attention. Please know that we take your feedback seriously and will use it to guide our ongoing efforts to enhance our platform. We would like to extend our apologies once again for any inconvenience you’ve encountered. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
March 28, 2024
March 27, 2024
Pooja was excellent, she helped us set up our account with ease and was very helpful I'm sure she will be of great assistance in future! Thank you very much :)
March 13, 2024
great apps， it is pretty helpful to me .i strongly recommend this app to your guys .
March 9, 2024
Great app for easy IOS app building, TikTok Shop syncing a bit difficult but still overall a great app to use! Customer support was so helpful! Ayushi was a great help and super kind!
Feb. 26, 2024
Oct. 18, 2024
Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!
Feb. 19, 2024
AfterShip Feed is one of the best options out there for syncing eCommerce platforms and TikTok Shop. What really stands out to me, though, is their amazing customer service. They are always ready to help and make the process as easy as possible.
Feb. 16, 2024
Finally something that works. I have been opening up 30+ tickets with shopify and Tiktok and both just wanted to point fingers at each other for months telling me the problem is on the other end. Read about the aftership app in a thread a solution. Downloaded the app and products were finally synced within minutes. I really wish I new about this app 3 months ago!
Feb. 11, 2024
As someone who's often skeptical of tech support, I was pleasantly surprised by my experience with AfterShip Feed's customer service team.
Thank you for taking the time to share your valuable feedback with us. We’re delighted to hear that you are happy with our services. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Feb. 7, 2024