All reviews

Rating Breakdown

  • 5
    98% (1,522 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2026

I've already been using this app for the it's sticky add-to-cart, but I'm happy to now take advantage of more of its features (after my current trust badge app increased their price). I'm consistently impressed by Avada apps. For a start, many of them are free, even though they have best-in-class features. But most impressive is their support team. I don't know any other app developers who literally answer your message within a couple of minutes, no matter what time of day it is (mind you, I'm based in Asia too). They also go out of their way to solve your issues. Susan just helped tailor the layout of trust badges specifically for my store when the inbuilt options weren't quite getting it right. Thanks Susan and team! You can always rely on Avada for gtreat apps and great support.

Using app

5 months

Total reviews

20

Average rating

4.7

5 / 5 Share

Feb. 21, 2026

I spoke to Avada customer service about a few things I wanted to do and they we so helpful. They went above and beyond with their help and suggestions. It was never a moment when they said they couldn’t help. I appreciate it so much because so many companies do as little as they can to help you.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Excellent customer service. Quick response. Gracious. Jasmine was super helpful and patient.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

good app for business good support i my case Jasmine and Anivia both helped a lot excellent team and good efforts

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Great Support by AVO.ai team. 100 % solution given and Annie didnt give up with me till i get all done solution. i am impressed. i would surely recommend the app to others. Great work thanks again !!!

Using app

16 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

AMAZING Jasmine helped me so much !! She went above and beyond !! I can't believe it's free? Thanks guys

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

It was quick to install and what a support from Susan. She quickly fixed some issues on my store. and orders started flowing in

Store

CELAORA

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Anne was amazing — super fast, patient, and professional. She helped me fix my trust badge sizing/icons and a few other issues quickly. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

I can't believe this app is free. The value and customer service is top tier! I recently installed this app and had a few customizations that were needed to make it fit my store. I contacted customer service through the in-app chat system and I didn't have to wait more than 20 minutes before I received help and the issue I had was resolved. Within days as I worked the many FREE features of this app into my store and needed help, customer service assisted me and resolved all of my issues. I am more than grateful for this app and the entire team over there at Avada. Its evident they really like their company and enjoy helping people.

Using app

2 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 24, 2026

A free app with many features and brilliant support team!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

“Love how Avada Boost enhances our store with clean, professional badges. Fast setup and great support — a must-have for Shopify stores!”

Using app

About 4 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 22, 2026

The supporting team is very good. Jasmine in the chat and Anivia in the technical team did an efficient job on the color set up of the badges.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Excellent app and fantastic, prompt 24x7 service

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Best support team. Love all their apps!

Store

noea.se

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

This application is incredibly powerful and completely free. If you have any questions, you can directly ask the customer service team; they are very professional and answered all my questions. It's a fantastic application plugin.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Works great, i use trust badges on 2 stores! still yet to try the other features! Amazing support always - thanks Jasmine & Maison for my most recent request, your help is most appreciated. Brgds, mike

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Incredible customer service when I wanted a slight mod on the 'sales pop' done that wasn't possible through the app settings. Thank you!

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 23, 2025

Customer support is above and beyond what I expected, especially given the fact that I am using the free plan. Any issues or bugs I had with the app working with our older theme, they solved (and then some) very quickly. These guys are awesome. I highly recommend this app. The trust badges and sticky ATC button work perfectly on our store. Super excited to keep using this app. Thank you!

Using app

27 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 22, 2025

I really appretiate your app and your team especially susan she is very helpful for me for my doubt clearing and others

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Kyle made very good help

Using app

39 minutes

Total reviews

1

Average rating

5.0