All reviews

Rating Breakdown

  • 5
    98% (1,470 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Tiana helped me out extremely fast, as i had issues with the countdown feature. i highly recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Amazing customer service

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great customer service

Using app

About 20 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Upin was very helpful and very quick to find a solution for my inabilities ;)

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Give a rise to Lydia! She is the one and only!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Kevin and Anivia were very responsive and resolved my issue quickly. Very cool support. Thank you.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 5, 2024

I initially had a bad experience using this app, however the employee was new and there was a bit of a mix up with our communication. Esther stepped in and really went above and beyond helping me get the correct layout for the badge I wanted, dedicating her time to helping me which I am incredibly grateful for. This company has great customer service and will go the limits to helping you. Thanks again Esther.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Alex, Thank you so much for your kind words! We’re thrilled that we could turn your experience around and provide the support you needed. Our team always strives to improve and deliver the best possible service, so your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can help with—we’re here to support you as you grow! Best regards, Esther and the Avada Team

5 / 5 Share

Oct. 26, 2024

Good Service

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Using app

About 14 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2024

It was a quick resolve for my issue thanks to Lydia and end team. proper app and proper team

Using app

About 23 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Ricky und Annivia sind sehr freundlich!

Store

SMParts

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Lydia and William are the best and they helped me with many things

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

This is the best app. I can't believe it's free! Yet, it's better than all the other paid apps you can find on the shopify app store. This has all the features I need to improve my store. Tiana, has been very helpful helping me fix the trust badges not showing up in my store. In less than 5 minutes the problem has been resolved. Very good customer support. I definitely recommend this app to anyone who wants to increase sales in their store.

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Lydia's service is very very good, helped me quickly solve the problem.

Store

ANYSIX

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Very easy to use and trusted and I give my appreciation to the customer service employee ''Lydia" , thank you :)

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great app and quick support by Tiana

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

I want to thank avada support for solving my question very quickly and in detail. Special thanks to Lydia and Doris for being in touch and helping.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

great customer service from Ricky and fast response, the dev team fixed many issues on my store in no time

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Excelente trabajo, de Tiana que estubo casi todo el dia conmigo ayudándome a configurar la aplicación que ahora esta funcionando muy bien, Gracias también a todo el equipo que colaboro para solucionar algunos detalles como Lydia.

Using app

3 months

Total reviews

17

Average rating

3.8

5 / 5 Share

Oct. 5, 2024

LYDIA IS VERY HELPFUL

Using app

41 minutes

Total reviews

9

Average rating

5.0