All reviews

Rating Breakdown

  • 5
    98% (1,470 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

Audrey and Toby incredible help

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Jasmine helped me directly after asking a few questions - will be some great features in my shop! thank you !

Store

BeautiQ

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Rápida respuesta y solución por parte de Kevin del equipo de soporte. Muy recomendable

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Good and quick service from Jasmine!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Thanks Mia.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Received help from Mia who was quick to identify the issue and resolve in a timely manner. Thanks for your help.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I had an excellent experience with the Avada Trust Badges app, all thanks to Linda and Alyssa. They provided outstanding support and helped me set up the app seamlessly. Their guidance was clear, and they were incredibly patient with all my questions. The trust badges look fantastic in my store, and I couldn't have done it without their help. Thank you, Linda and Alyssa, for your exceptional service!

Store

BRAX

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

"I recently used the Avada Upsell feature on my e-commerce site, and it significantly boosted my sales! The intuitive design made it easy to set up, and the results were almost immediate. A big thank you to Tiana for her invaluable support and guidance throughout the process. Highly recommend for anyone looking to increase their average order value!"

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

July 30, 2024

Do not use the FBT! It will disable your checkout button when customers skip offer. Our business has suffer losses because of this app. As for the support is good at making you wait, then tell you technical team will revert another time!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello there, Thank you for your feedback and bringing this issue to our attention. We sincerely apologize for the inconvenience and losses you experienced due to the checkout button issue when customers skipped offers. We understand how frustrating this must have been for you and your business. We are pleased to inform you that our technical team has resolved the issue. Your checkout button should now function properly even when customers skip offers. We appreciate your patience as we worked to fix this problem. If you encounter any further issues or have any additional feedback, please do not hesitate to reach out. Our support team is here to assist you promptly. We value your business and hope you will consider updating your review based on your current experience with the app. Thank you for your understanding and continued support. Best regards, AOV Support Team

5 / 5 Share

July 27, 2024

I am just trialling the app but already happy with the fast response in helping me set it up on my website. Thank you very much to Charles who was quick in response to helping me.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2024

Great app so far! And perfect tech support by Judy and Toby.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Amazing experience

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Hana was super helpful in assisting me :)

Store

Siprano

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

Great app and support from Emily!

Store

Snabbly

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Amazing App and customer service is so fast! They helped me right away and were able to solve my issue. Highly recommend!

Store

Amilga

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2024

As a customer, I highly recommend other businesses using Avada. It's not only a Shopify app, a solution but also your companion on your e-commerce journey. Great team!

Store

EMOTIV

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2024

"Hana" and "Nikita" were amazing, they resolve immediately my problem and put the trust badge on my website. Super friendly. Thanks

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great customer service. Was able to login to my shop and take care of the setup issues I was having. Thanks Audrey

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2024

nice support by hana

Using app

About 18 hours

Total reviews

1

Average rating

5.0