All reviews

Rating Breakdown

  • 5
    98% (1,564 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 99% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

Hana from customer support was fantastic

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I contacted the support team for an issue and Pamela helped me fixing it.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Greatest app at all

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Great App and superb support, especially Kevin !!

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

June 14, 2024

We are new to this app and haven't had the opportunity to use it during sales yet, but the setup was unbelievably easy and the customer support is absolutely stellar ( THANK YOU Pamela, Tiana and Maison ). We had an issue with how the app was behaving on mobile and needed help asap. The in-app chat box makes reaching out SO convenient. No digging through documentation needed to figure out how to reach out to them. On top of that, I had a response QUICKLY and the issue was fixed before the next day. During the process, they cared enough to give us updates and kept us informed on the progress of solving the problem. Mind you, we're on the basic free plan. Get this app. Give it a test drive. The customer support alone makes it worth it if and when you need help.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

super viele Möglichkeiten seinen Shop auszubauen und schneller Support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Hana was fantastic and provided amazing service and helped me with all my needs. It was a great experience. 10/10

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Very useful plugin and support staff also very good. Hana solve my issue within few second , very happy...

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Thanks to Tiana and Maison - the tech, we were able to quickly install the app and solve all the issues we had with our custom theme. So far everything is great.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

thanks for the help

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

I am grateful to Mia and Technician Toby for their attention and quick solutions. I would like to thank them for their quick response and dedicated work.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

The app has been working very well and the customer support team is very quick. Thanks to Audrey for helping us setup one of the features.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

A Huge Thank You to Audrey and Anivia! I wanted to express my sincere gratitude to Audrey and Anivia for their incredible help with the styling of my website. Throughout the process, I kept going back and forth on colors and other design elements, but they never faltered in their patience and understanding. Both Audrey and Anivia were incredibly considerate of my need to get the website's look just right. They were amazing! Thanks to their expertise and willingness to work with me, I now have a website that perfectly reflects my vision. I highly recommend them to anyone looking for help with website styling.

Using app

17 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 3, 2024

awesome app with very good customer support, i got issue in sales notification Tiana helped me fix it in no time, highly recommended app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

Nolan and their support team was very helpful. We tried different variations with the upsell position on my product page which was critical for my page. Avada apps are great!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

After a quick chat with the team. All our problems were solved within 2 minutes. Absolute inmense support team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

Emily hat mir sehr geholfen bei der Einrichtung der App, da alles etwas kompliziert war nach den letzten Updates von Avada und Shopify, es gestaltete sich schwer für mich, alles wieder so einzurichten, dass es 1A funktioniert! Emily hat sich Mühe und auch Zeit genommen, mein Anliegen zu vollster Zufriedenheit zu erfühlen, wofür ich sehr dankbar bin.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

May 26, 2024

Their Sales Pop is not synchronizing now. It was good before the update

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 21, 2024

The support team works very quickly and without problems. In my case, Tiana and Tony helped me with my question, the best experience with support I have ever received, thank you!

Using app

1 day

Total reviews

1

Average rating

5.0