All reviews

Rating Breakdown

  • 5
    98% (5,651 ratings)
  • 4
    2% (122 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)
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5 / 5 Share

Dec. 31, 2023

I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication. Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions. The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs. Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service. Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

I had an excellent experience with the Avada app, giving it a 5-star review for its impressive features and user-friendly interface. Abby from the Avada team was incredibly helpful and provided outstanding support. Her assistance was instrumental in resolving my queries promptly, making my overall experience with Avada exceptionally positive.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

perfect

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Great and fast support. Best free app on the store!

Store

Blumié

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Store

Lambas

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Emily was so helpful she got everything solved for me thank you so much!

Store

Kther

Using app

About 2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 30, 2023

All'inizio ho avuto difficoltà ad installare le varie funzionalità sul sito, quindi ho dovuto chiedere assistenza. Nella chat mi ha risposto Emily, gentilissima. Ha risolto tutti i problemi in pochi minuti.

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 30, 2023

As advertised. Customer support was very helpful and had quick responses.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

bast app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Jasmine was very polite and helped me learn how to get all the widgets going. Highly recommend the app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

The app works well and they provide support immediately if there is a problem. Also Abby is very helpful

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

What a fantastic experience, especially with the support team! Great job, guys. I have to mention Liz specifically; she helped me persistently until my problem was completely solved. 5 out of 5 stars for sure. Keep up the excellent work!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Amazing Support, they responded to my request within 2min and helped me with the set up. top customer service and amazing app!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Hana's service was phenomenal, very detailed in her explanations and got me taken care of right away. This plugin is very easy to use and recommended!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Super apoyo de Lydia en el soporte

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Hana helped me with every question. She is a very caring and helpful person. Thank you very much.

Store

Dés Vu

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Very fast customer service, in particular with Lydia and Tony that helped me solve my issue.

Store

Diateck

Using app

6 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Best App with Best support. The support team of Avada is just amazing specialy Emily she helped me a lot and solved my all problem very quick. Recommended to everyone.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Audrey and Anivia is very good and polite, resolve the issue very fast and nicely.

Using app

About 1 month

Total reviews

1

Average rating

5.0