All reviews

Rating Breakdown

  • 5
    97% (823 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (810)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

Big thanks to Ricky, my problem was solved quickly and professionally. Thank you so much :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Easy to use and great customer service. Tiana was quick and super helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The application is running smoothly. Once the necessary adjustments have been made, no further intervention is required. The support team was very helpful; I would especially like to thank Pamela for her assistance.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Had some problems after updating the app, but Olivia sorted it all out super quick! Amazing customer service. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Configuration with various entities like google and meta can be tricky but Avada support was very friendly and thorough in helping us get everything set up, testing, and confirming functionality. Special thanks to support agents Avery, Juliana, and Pamela.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

The team was kind and supportive throughout the setup and implementation. Their availability via chat and willingness to help made the process much easier.

Using app

About 6 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 5, 2026

Great and efficient customer support fro Tiana. Exellent app exellent support

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Very helpful customer service, even at late hours in the night. I was helped by Brian and Olivia. They gave me easy-to-follow instructions and helped me make sure the app was setup properly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Avery was extremely helpful and kind. They helped me navigate compliance and made me feel confident.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Penelope and her Team are great, love to work with them!

Using app

About 5 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 28, 2025

I am very grateful for Avery's support! His service was excellent and he resolved the issue very quickly!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

The team goes the extra mile to make sure everything works perfectly. They are quick to resolve issues and they even did testing if thing is working properly on our actual website. Thanks.

Store

Lava

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Perfect! Just the help I needed!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great assistance in getting as compliant as possible using the free plan Arthur was a superstar!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Support is excellent. One of the best teams I've worked with!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

great remote support thanks

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

very useful, able to add the banner and translations with Pamalas help

Store

BioKey

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Pamela is the best And Kevin too!

Using app

About 1 month

Total reviews

4

Average rating

5.0