All reviews

Rating Breakdown

  • 5
    98% (818 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2024

We had an amazing experience with Avada! The installation process was seamless, thanks to Tatiana, who guided us every step of the way. She was incredibly knowledgeable, patient, and always quick to respond to our questions. Her professionalism and expertise made the whole process smooth and stress-free. Highly recommend Avada, and a special thanks to Tatiana for her exceptional support!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Tiana was wonderful in helping me through the issues I was having with setting up the banner and making sure everything was correct. She walked me through the steps needed and made sure I understood what was happening. I would highly suggest their customer service alone, the app itself is wonderful but the customer service is a step above.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Il servizio di assistenza è molto efficiente, Ricky mi ha risolto subito il problema. I servizi dell'app li utilizzo da poco e sembrano funzionare bene, per quello che serve al mio negozio

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Je tiens à remercier Penelope pour son aide précieuse. Le support est toujours réactif et l'application est très facile à prendre en main. Un service au top !

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

We downloaded this app yesterday and needed a couple things tweaked. Kevin and William were on it within 15 minutes and I am more than impressed. Highly recommend!

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Einfach Spitze ! Super Support, mit direkter Anpassung meiner Wünsche. Danke an Kevin und Raymond! Selten so etwas erlebt! Absolut empfehlenswert.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I just installed Avada RGPD/GDPR Cookie Consent with great ease, it is so easy to use that I was able to do the configuration myself. The support service, especially Mia, assisted me with effective compliance and my store. Everything went wonderfully and I am happy not only for that, but also for Mia's welcome, friendliness and courtesy. Well done team!

Using app

About 8 hours

Total reviews

8

Average rating

4.4

5 / 5 Share

Dec. 1, 2024

just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws. The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Seems good. Pamela very helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Wonderful staff, always helpful

Using app

16 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

A great app Great support. Fast response time, friendly, competent and also responded to individual requests. These were even implemented directly. Really great Many thanks

Using app

About 1 hour

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 24, 2024

Support helps quickly and well, answers all questions quickly. Unfortunately, it is necessary to go to the “Pro” plan as a minimum, otherwise you will not be compliant. I think that's a pity, you don't need all the features that are not mandatory, but there are two that are hidden in the Pro plan.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 23, 2024

We needed help with the final integration & set up and Lydia did a great job answering our questions and testing it for us.

Store

MECO7

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The Avada EU GDPR app is amazing! The support team is top-notch—super friendly and quick to solve any issues via chat. Highly recommend for anyone needing reliable and efficient assistance!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Penelope and technician Andrew helped me very quickly an nicely! she even tried to help me with something else! i really appreciate it, small things makes big differences!

Store

Quosy

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

The support team is incredible! I was connected with Penelope within seconds, and she helped me configure the app flawlessly. The atmosphere was super friendly, and the issue was resolved in no time. Highly recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I've tried so many Cookie Consent apps and Avada is the best. Mainly because the customer service is amazing and fast. I've been working with Nim, and she's amazing. Highly recommend if you want a cookie consent banner that is fully customizable to fit the aesthetic of your site.

Store

Hampys

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

I don't know where to start I use all of Avada's services This particular app I got a lot of help from Tiana who really took her time and helped me I highly recommend it, if you are like me and want to do everything quickly and easily and plus you get knowledgeable staff who are helpful all the time. Thanks again Tiana for all your help

Using app

41 minutes

Total reviews

14

Average rating

5.0