All reviews

Rating Breakdown

  • 5
    98% (821 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (808)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Works smoothly and quick and professional response from CS.

Using app

About 4 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

The app works as it should and have lots of premium features. The install was easy and with help of chat support with Esther i figured out if it indeed was set up correctly =)

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Support is very good and always here to help! Kevin helped me customizing the banner!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Schnelle und kompetente Hilfe im Chat. Die Mitarbeiterin "Hana" macht einen tollen Job :) Ich empfehle diese App und den Support mit 5/5 Sternen.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Cookie DSGVO Konform is an excellent app for ensuring compliance with data privacy regulations. The app is user-friendly and effective. However, what truly sets it apart is the exceptional customer support. I had the pleasure of working with Hana, who was incredibly helpful and knowledgeable. She went above and beyond to assist me with my specific needs. Hana's expertise and patience are commendable. I wholeheartedly recommend this app and its outstanding support team!

Using app

About 2 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

July 29, 2024

Not that easy but Hana was of great help on implementing Goggle Consent process. Thanks a lot !

Store

Tao-K9

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2024

We had a fantastic experience with the Avada GDPR Cookie Consent app! The app is incredibly user-friendly and efficient in ensuring our site complies with GDPR regulations. I also want to give a special mention to Tiana from the Avada support team. She was very helpful, knowledgeable, and responsive. Tiana quickly resolved any issues we had and provided clear guidance on optimizing the app for our needs. Highly recommended!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 26, 2024

I m a beginner but looking good service

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 24, 2024

Great app and great support helped us get onboarded, with minimal fuss! Thank you.

Using app

19 days

Total reviews

12

Average rating

5.0

5 / 5 Share

July 24, 2024

Kevin, Thank you so much for your help!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2024

Good and fast support

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Dear miba.pet team, Thank you for your recent review and for sharing your feedback on the Avada GDPR Cookie Consent app. We understand your concerns regarding the quality of the German translations and sincerely apologize for any inconvenience this may have caused. We value your input greatly and are already taking steps to improve the translations. Our team is committed to providing a seamless experience for all our users, regardless of language. We'll keep you informed of any progress. Please let us know if there’s anything specific you’d like us to address in the upcoming update. Your satisfaction is crucial to us, and we are here to ensure that your needs are met. Looking forward to hearing from you soon. Warm regards, Esther Customer Success Lead

5 / 5 Share

Feb. 3, 2025

Very helpful customer service. I had few questions during the update and I got answers immediately! :) Christian was very helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Just started using the app, I was looking for something clean and simple. The team was really helpful with customizing it to the way we wanted. I would recommend this app and company to other users.

Using app

About 2 hours

Total reviews

13

Average rating

4.9

5 / 5 Share

July 19, 2024

Very nice tech support from Tiana and prompt response. A great experience for onboarding the app.

Using app

About 2 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

July 19, 2024

A much needed App for the german market and a really smart and fast support. Lydia helped me to setup the cookie settings.

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 19, 2024

Very helpful and speedy customer support for this app. Was helped by team member Hana and Tony to sort out installation issues within minutes. Well done.

Using app

About 23 hours

Total reviews

2

Average rating

5.0