All reviews

Rating Breakdown

  • 5
    98% (818 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2023

Prakash helped me a lot and is very friendly. By far one of the best customer relations I've come across

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great and easy app to use. Interface is great and the live support is really fast and supportive. many thanks to Hana <3 Kind regards, Worldly wishes

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

The bar didn't appear on my website initially but they were very responsive and resolved my issue in just 2 minutes, thank you!

Using app

32 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2023

The Avada Cookie Consent app has been very helpful for customizing my website. The support provided, especially by Anthea, has been invaluable in addressing my concerns.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great product and great customer service! Hana is amazing!

Using app

19 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Store

Bonkaso

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 21, 2023

I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.

Store

MaClò

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2023

Very helpful support, Hana was very fast and kindly, it fixed all. Great app reccomended

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Hana & the customer support is great!

Store

Baxxis

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

I had a small issue regarding the display of cookies, and Emily took the time to investigate and guided me effectively! It's working now! Very satisfied with the efficiency of customer support

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Le service client est vraiment très bon, en moins de 5 min la aimable Hana m'a tout solutionnée ! Je conseil cette application !

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Esther has been very helpful, a great app and support team.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

What a great team! Esprecially Jasmine and Toby who did an amazing job. I love the app, and the team <3

Using app

About 4 hours

Total reviews

10

Average rating

3.2

5 / 5 Share

Nov. 6, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Very powerful app and very easy to use. And if you have a question, problem or modification to do you can always ask Jasmine and she will answer and help in few seconds :) Go for it!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Quick to setup, loads of features and even faster support!! Definitely recommend this one!

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

I have been using the app for several months, which has been a great asset to my business. It's the most operationally convenient, visually pleasant, and cost-effective cookie banner I found on the app market. In addition to the product, the customer service is superb. Esther, Tony, and Pamela have been particularly helpful when I was having trouble reinstalling the app after a theme update. The 24/7 help desk solved my problem in a few minutes. I highly recommend Avada Cookie Banner.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Amazing app which is easy to use to install a cookie banner. Quick set up with loads of design options. I had a bit of difficulty viewing my cookie banner, and Anthea from the support team was incredibly helpful. She even answered additonal questions regarding the app settings.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Hana provided excellent assistance. Quick and professional. Highly recommended! Thank you, Hana! Best regards, Holger

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Easy setup. Note that you MUST select for data collection after consent for the app widget to show up on the live side. Hana at Avada was pleasant and very helpful. Recommend the app.

Using app

23 minutes

Total reviews

6

Average rating

5.0