All reviews

Rating Breakdown

  • 5
    98% (818 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

Very professional and fast work. It was a great pleasure that they could work like that!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

I had the pleasure of receiving assistance from Tiana while setting up the Avada cookie consent bar for my website. She was absolutely fantastic! Tiana was knowledgeable, patient, and guided me through every step of the process with clear instructions. She even went the extra mile to ensure everything was functioning perfectly before we wrapped up. Her professionalism and friendly attitude made what could have been a frustrating task so much easier. Thank you, Tiana, for your amazing support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

sehr schnelle und sehr kompetente Hilfe

Store

TICO

Using app

31 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

App super veloce da installare e servizio clienti rapido. Hana ha controllato che l'app funzionasse correttamente sul sito ed è stata di ottimo aiuto.

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Hana was super helpful with the adjustments I requested. Love the instant chat feature she used to help me. Great app and easy to use with a nice layout. Thank you Hana!

Using app

About 2 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Prakash helped me a lot and is very friendly. By far one of the best customer relations I've come across

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great and easy app to use. Interface is great and the live support is really fast and supportive. many thanks to Hana <3 Kind regards, Worldly wishes

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

The bar didn't appear on my website initially but they were very responsive and resolved my issue in just 2 minutes, thank you!

Using app

32 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 26, 2023

The Avada Cookie Consent app has been very helpful for customizing my website. The support provided, especially by Anthea, has been invaluable in addressing my concerns.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great product and great customer service! Hana is amazing!

Using app

19 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 21, 2023

I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.

Store

MaClò

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2023

Very helpful support, Hana was very fast and kindly, it fixed all. Great app reccomended

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Hana & the customer support is great!

Store

Baxxis

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

I had a small issue regarding the display of cookies, and Emily took the time to investigate and guided me effectively! It's working now! Very satisfied with the efficiency of customer support

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Le service client est vraiment très bon, en moins de 5 min la aimable Hana m'a tout solutionnée ! Je conseil cette application !

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Was surprised that their customer support took seconds to get back to me and provided me solution immediately as my cookie policy pop-up doesn't appeared on my website even though I turned it on already. Appreciate the fast response especially for free-app. Full credits to Esther, the CS support who solved my case. Thanks again!

Store

Herrmas

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Esther has been very helpful, a great app and support team.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

What a great team! Esprecially Jasmine and Toby who did an amazing job. I love the app, and the team <3

Using app

About 4 hours

Total reviews

10

Average rating

3.2

5 / 5 Share

Nov. 6, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Very powerful app and very easy to use. And if you have a question, problem or modification to do you can always ask Jasmine and she will answer and help in few seconds :) Go for it!

Using app

About 2 months

Total reviews

5

Average rating

5.0