All reviews

Rating Breakdown

  • 5
    98% (818 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2023

Free App, very quick chat support. Thanks so much for your help Jasmine.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

great app. Very easy to set up. Support person Liz was fantastic. Helped me in setting up very quickly. Highly recommended!!

Using app

14 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Easy to install. Great customer service with Sunny!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Installation très facile, support hyper réactif : merci Abby !

Store

Drakare

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

App does what it should, easy and for free! You can configure basically everything relevant for your shop. If you run into issues, they have a 24/7 support with quick responses and good understanding of their tool. Sunny supported me through an issue and even checked it from her side, we very appreciated this! Thank you again for your help!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Sunny helped me today because my bar wasn't visible on the website. It took him only a few moments to figure out what was the problem and help me. I am very thankful, you made my day more sunny! Thank you so much for your great support! Vivian https://maanergie.nl/

Using app

5 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 19, 2023

Great service. The instructions could be a bit more clear, but we figured it out. Thanks a lot Jasmine :)

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 19, 2023

Store

Ma boutique

Using app

32 minutes

5 / 5 Share

Sept. 17, 2023

Best free app on Shopify. Very stable and great support.

Using app

15 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Fantastic experience with using Avada apps so far. The functionality is great and the customer support is excellent. Emily was very helpful, fast and polite in assisting to make some modifications to the apps setup. We use a couple of Avada apps and the confidence we have in the customer support team was an important factor for us in selecting Avada.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I am very satisfied with the support staff. They answer quickly and help you professionally.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Fantastic application, easy to install and great support from Jasmine and Gideon if needed!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Extremely easy to install and customise. The customer support is good, Tracy was fantastic and a great help!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Excellent quick help from Esther, great app, does what it is supposed to do. :)

Store

Bocane

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Very easy set up. Friendly supporting staff to chat with. And it's totally free. Just started with using the app, but can recommend it totally so far.

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 25, 2024

Nice Application and thx to Tiana i resolved all my problem !

Store

Le Bob

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 11, 2023

Hana was very attentive with quick replies. She assured me my issues would be resolved.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 11, 2023

Jasmine war sehr hilfsbereit und konnte mein Problem in ein paar Sekunden lösen. Bin sehr zufrieden mit der Erfahrung.

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Very good customer care with Abby

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Very quick and easy way to be CCPR compliant! Emily was able to help me with some small customizations while I waited on chat. I did not have to wait days for a reply like with other tech companies! She was able to get my issue resolved within an hour. Thank you! Our site is still in the development stage, but based on the preview and service, I'm very happy so far with this app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0