Avada GDPR Cookies Consent
GDPR/CCPA Compliance Cookies with GCM v2 & Google-certified
Rating
5.0
feedback
834
chart
#361
All reviews
Review RSS Feed
June 13, 2025
Needed assistance to ensure our website was completely compliant and Judy was on the chat, she was incredible, super response and guided me in all the right directions including being proactive to make sure things were set up the correct way! Thank you Judy!
June 6, 2025
Great app quality and super helpful support — I highly recommend it 100%! Kevin and Raymond are the best — incredibly supportive and professional. Thank you!
June 4, 2025
Super Easy to install and we are now fully compliant with latest regulations. We did hit a small stumbling block, reached out to the customer services team, Kevin came back immediately and took us through the requirements with clear and concise information. Highly Recommenced.
May 30, 2025
Always amazing service, Brian helped every step of the way. Cookies are getting more and more complicated daily and this app really brings it all together. Thank you guys!
May 28, 2025
Great Support by Tiana. Helped and answered each and every question with ease, Thank you.
May 21, 2025
Seems like a good app, but I wasn't able to get through the onboarding process. The customer support could be a lot better. They are really the ones who made me uninstall this app. They take really long to respond and I just don't really feel like they care to help; they just send links and when I ask for more details or what exactly to do it takes ages. I just got fed up and noticed that they offer fewer services for the price, so I decided to switch.
Hi, We would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with our app. We deeply apologize that the support process you received did not meet your expectations and that you were unable to successfully set up the app. This is certainly not the level of service we strive to provide. We are fully committed to continuously improving our services and the quality of our customer support. We have carefully reviewed the shortcomings in the previous process and are actively working to enhance the onboarding experience to make it more user-friendly, efficient, and better aligned with the specific needs of each customer. If possible, we would greatly appreciate it if you could reinstall the app so that we can assist you with setting up the cookie banner to make sure your website is fully compliant with customer privacy regulations. We would be grateful for the opportunity to assist you and ensure a much smoother experience moving forward. Thank you again for your understanding and patience. Best regards, Abby Avada Team
May 15, 2025
Support goes above and beyond and really took the time to help us, also very personal. 10/10!
May 14, 2025
Great support and efficient app! The app is easy to set up and works perfectly. A big thank you to Kevin and Carter for his outstanding support — responsive, professional, and truly attentive. His help was invaluable in finalizing the setup. I highly recommend it!
May 11, 2025
It was easy to set up and I got quick and complete online support during the setup from Ricky.
Store
My Store
Using app
About 1 hour
May 7, 2025
It's not always easy dealing with coding, consent questions, or troubleshooting... but it is definitely a bit easier when Ricky and Maison are helping you out. Quick and professional help from these two.
May 1, 2025
I encountered a small technical issue, but thanks to Penelope’s patience and incredible kindness, everything was quickly resolved. The customer service is responsive and attentive, which is truly reassuring. I highly recommend this app — it’s outstanding in every way and delivers instant support!
April 30, 2025
Works perfectly, easy to configure and if you need help Kevin reply in real time with solution.
April 30, 2025
Tout semble fonctionner correctement, bonne personnalisation de la bannière, intégration rapide, et l'équipe support réagit au quart de tour avec efficacité. A recommander !