All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

May 3, 2024

Chatting with Hana was an absolute pleasure! Her friendly demeanor and patience made the experience delightful. She graciously addressed all my queries, ensuring I felt supported throughout. Hana's assistance was invaluable, and I'm grateful for her exceptional service!

Using app

2 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 1, 2024

It's my first time using Avada and was quite lost on some of the workflows. Hana advised me really well and resolved my issues very quickly. 10/10

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 29, 2024

Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!

Store

Veloxa

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2024

Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 27, 2024

Hana was great in helping me solve an issue related to phishing within couple minutes, thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2024

They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

the support is really good and fast..Lydia was amazing ! and also the platform is easy to use.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 25, 2024

Lydia went above and beyond

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Great app with heaps of easy to use functions for our marketing needs! The support team are also super lovely and always very helpful and quick to answer.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2024

I am just new with Shopify and Avada. I am very surprised with the support I am having. Hana is doing more than I expect. Thank you so much!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Bom apoio ao cliente

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2024

Good app for Marketing!

Store

11goats

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Ich empfehle diese Newsletter App wärmstens weiter. Der Support über die Chat Funktion war direkt zur Stelle als ich Hilfe brauchte. Hana konnte mir alle Fragen schnell beantworten und direkt helfen.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Fast and responsive support from Hana, got some minor issues sorted in no time

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Good email-marketing tool. Customer support manager Hana is very responsive and helpful

Store

Milerd

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2024

Thanks Tiana for the quick and kind solution support :)

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

Avanda app is a game-changer! It automates personalized emails for your customers flawlessly. Plus, Hana provided the best customer support, when I encountered some questions and challenges, Hana was there to assist me every step of the way. Highly recommended!

Store

Nöje

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Hana was absolutely amazing and provided excellent customer service support. She quickly resolved my issue and helped me greatly with my automations. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Hana from the customer service amazing

Using app

Over 1 year

Total reviews

1

Average rating

5.0