All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

June 10, 2024

Great Customer Support. Fast and responsive so far, especially Hana and Rosie, who helped me get started and fixe some bugs I had

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Sunny helped me out with some issues in setting things up. great help. 5/5

Store

Pikamon

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Liz has been helping through my setup and it has been amazing. It is a fairly straight forward process but questions do come up. Liz had all the answers, right away. You can send your URL so the support team knows exactly what's going on. I wish other web companies had support like this. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

I struggled to get a campaign email done. Hana was amazing in assisting to find the root cause, acting as a steam less integration between me and the technical team. As a new user of Avada, it elevated my experience of the system to a next level and I would strongly recommend it to any of my colleagues.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Real - life people support, quick and solved in few minutes, thanks Esther

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

This is definitely the best app for email marketing, very easy to use, lots of tools, good price and amazing support, thank you Emily!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 25, 2024

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2024

Liz is very helpful support, i recommend her! <3

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2024

Audrey helped me a lot, thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2024

Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much

Using app

About 2 months

Total reviews

18

Average rating

5.0

5 / 5 Share

March 22, 2024

Great experience with Hana, thank you for your help!

Using app

23 minutes

Total reviews

7

Average rating

4.9

5 / 5 Share

March 21, 2024

The support Team is amazing, Esther did it all in a few moments !!! This service is priceless :)

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 20, 2024

Store

Hurlas

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Very easy to use, and with customer support anything is possible. Much better system when compared to mailchimp. Hana provided excellent customer service.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Amazing costumer service. Esther was very helpful

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2024

Customer support is very successful. Emily took care of me and was very helpful. Thank you Emily and Avada..

Store

Twinsas

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2024

AVADA Thank you Prakash for your help , it was not long but it was worth it ! Great job! thanks a lot Kind Regards Motus

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2024

Good answer

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

Got amazing support from Hana :)

Using app

5 days

Total reviews

2

Average rating

5.0