All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2023

Avada is thorough they have a lot of cool templates and features, but the cherry on top is their support team. Even through chat, Hana was able to solve my issue within 20 minutes with detailed replies to my questions and screenshots.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Customer service is very serious

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Look like a good and easy app ! Support from Hana was perfect, thank you a lot !

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

A suivre mais assistance parfaite, la fonction pop up au top Cette entreprise est vraiment efficace.

Store

GOTIN

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I have been using it for a couple of weeks and it's already helping a lot. Over all support is great. Today Hana provided excellent support and fixed all our issues.

Store

Laal.ch

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Customer support response was incredibly fast and also, they provided me with a very effective and fast solution, thanks Prakash! I use the app to create Pop-ups and email campaigns

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Esther was great in clarifying my questions. so far, all good!

Using app

About 1 hour

Total reviews

6

Average rating

3.3

5 / 5 Share

Oct. 26, 2023

i dont know how to setup the emails and pop up , But excellent customer support , specially "Hanna " She did alot for me , she setup my emails , pops up Thank to her :)

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I never had a better support experience like this. Hana is beyond amazing. She did everything for me. I am beyond satisfied. 10 stars and 5 is not enough. Thank you sooooo much. You are the best :) We just finished and I am so happy with what she did for me. You can't see this every day. She is one of a kind. Today is November 1 I chat with Emily and this is another customer support beyond amazing. Love this app. Thank you

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Muy Facil de usar y excelente atencion al cliente

Using app

30 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Store

nam nam

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

i don't know what to say actually, when you wanna succeed in your business you need partners and i believes AVADA support is unbelievable and their business mentality is open for improving. the software performance and the team support Specially (Emmily) i guess the best person u can handle our business with. and i wont forget the background team so fix things in sport. THANK YOU Partnets.

Using app

26 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Oct. 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Abby, was very quick at resolving my issues. she actually logged in and guided me step by step, thank you. It will take a bit of time, but on first look, the app is really good at Email and SMS marketing. I will update my review in a few weeks time when ive really used it end to end.

Using app

About 17 hours

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Oustanding !! Great service too, "Hana" help me esay and fast with all my questions.

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very good application, support responds quickly and helps resolve issues!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

I'm a newbe with Avada app and Shopify, but Jasmine has been very supportive and Gidoen helps me to adjust my forms. Answer super fast and accurate!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Fast and Professional support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Hana really helped out a lot during the set up. App is easy to use and intuitive and if you need anything you can just text to the support chat, ussualy they respond within minutes already!

Store

BANDASY

Using app

14 minutes

Total reviews

4

Average rating

4.0