All reviews

Rating Breakdown

  • 5
    95% (1,786 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Dec. 1, 2023

super bien

Store

Adalima

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Eine super App von Avada. Die Anwendung ist super einfach und der Kunden Support ist sehr hilfsbereit und kompetent. Hana hat mich in allem super begleitet und sogar noch die Formen Größen der Pop Ups verbessert und eingerichtet. Mega. Vielen lieben Dank !

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Great customer support via chat box. Anthea was really helpful and fixed the integration issue quickly! Overall, the app works great and has a lot of pre-built automations which are great for new businesses. Highly recommend.

Store

Kagome

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Hanna helped me out fixing a issue! She made my day! in 10 minutes she fixed the problem!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Hi, this is my first day using Avada. But the customer service has been great so far. Agent Jasmine helped me and walked me through a portion of the onboarding process I had questions about. She was very helpful and nice and assisted me very quickly. I appreciated that! I give 5 stars for customer service so far. Thank you!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Very helpful team. good app. Recommend it.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

App einfach einzurichten mit simplen und intuitiven Einstellungen. Support ist direkt da und hilft schnell und zuverlässig. Liz vom Support ist überragend und kümmert sich um alle Probleme. Alles läuft einwandfrei.

Store

Wostok

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

While setting up the forms and flows Hana helped a lot to me the customer service is great overall and the app is easy to navigate around and set up

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 25, 2023

Hana resolved all my issues and answered my questions properly and fast.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Hana provided great and immediately help to set up my first email campaign! Great app :-)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Liz helped me very quickly and very competently. I haven't experienced service like this in a long time. The app itself is also great and works as it should.

Store

GASABA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Emily Thank you For Your Service fun,fast,better for you and recommend

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs. Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction. I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Customer service chat was quick to respond less than 10 minutes after installing the app and they were very helpful to all of my issues and questions.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!

Store

SNUSBOX

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Amazing customer service, helps you resolve any issues you have quick. Hana was really friendly and easy to talk to. App has great customization too and is easy to use.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Thanks Esther of Avada very good

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Emily was a great help to resolving an issue I had with generating a form/pop up, and was very efficient

Using app

10 months

Total reviews

1

Average rating

5.0