Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,875
chart
#2,570
All reviews
Rating Breakdown
Nov. 30, 2023
Eine super App von Avada. Die Anwendung ist super einfach und der Kunden Support ist sehr hilfsbereit und kompetent. Hana hat mich in allem super begleitet und sogar noch die Formen Größen der Pop Ups verbessert und eingerichtet. Mega. Vielen lieben Dank !
Nov. 28, 2023
Great customer support via chat box. Anthea was really helpful and fixed the integration issue quickly! Overall, the app works great and has a lot of pre-built automations which are great for new businesses. Highly recommend.
Nov. 28, 2023
Hanna helped me out fixing a issue! She made my day! in 10 minutes she fixed the problem!
Nov. 27, 2023
Hi, this is my first day using Avada. But the customer service has been great so far. Agent Jasmine helped me and walked me through a portion of the onboarding process I had questions about. She was very helpful and nice and assisted me very quickly. I appreciated that! I give 5 stars for customer service so far. Thank you!
Using app
About 24 hours
Total reviews
2
Average rating
5.0
Nov. 26, 2023
App einfach einzurichten mit simplen und intuitiven Einstellungen. Support ist direkt da und hilft schnell und zuverlässig. Liz vom Support ist überragend und kümmert sich um alle Probleme. Alles läuft einwandfrei.
Nov. 25, 2023
Nov. 25, 2023
While setting up the forms and flows Hana helped a lot to me the customer service is great overall and the app is easy to navigate around and set up
Nov. 25, 2023
Hana provided great and immediately help to set up my first email campaign! Great app :-)
Nov. 25, 2023
Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied
Nov. 24, 2023
Liz helped me very quickly and very competently. I haven't experienced service like this in a long time. The app itself is also great and works as it should.
Nov. 24, 2023
I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs. Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction. I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.
Using app
About 16 hours
Total reviews
1
Average rating
5.0
Nov. 23, 2023
Customer service chat was quick to respond less than 10 minutes after installing the app and they were very helpful to all of my issues and questions.
Nov. 23, 2023
I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!
Nov. 23, 2023
Amazing customer service, helps you resolve any issues you have quick. Hana was really friendly and easy to talk to. App has great customization too and is easy to use.
Nov. 22, 2023
Emily was a great help to resolving an issue I had with generating a form/pop up, and was very efficient