Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,289
All reviews
Rating Breakdown
Review RSS Feed
Dec. 31, 2023
Has been good using Avada Email with my shopify store thecuppa.co.uk Recently had an issue updating my campaign and Hana help me sort it out. Really good customer service.
Dec. 29, 2023
Very good and quick support from all their staff, Liz was quick to respond and deal with my issue! Great company and wonderful to work with!
Dec. 28, 2023
Hi, am Humphrey from Topbrandluxuries, and is the first time i use your service, and most importantly i would like to recomment one of your support team by the name of HANA, the lady gave me the support i was not expecting, she was so helpful, its like she was constantly monitoring and seeing the problems, i am going thru, and every problem i had, she would offer to fix it on my behalf apart from letting me do it myself.. i wish all the team member could be like her and be so supportive, i was actually confused with everything, but she made it easy for me. 5 stars goes to HANA
Dec. 28, 2023
Hana helped me amazingly when setting up the email verification for business domains, she was fast, efficient and actually cared when helping me, 10/10 from myself
Dec. 26, 2023
Subject: Avada for Email Marketing – Impressive App, Exceptional Team! I'd like to express my enthusiasm once again for Avada for Email Marketing, and this time, I want to highlight the truly impressive dedication of the staff. Avada not only exceeded my expectations as an Email Marketing app but also set a benchmark when it comes to customer support. When I encountered technical challenges, the response from the support team was not only swift but also exceptionally professional and supportive. The Avada team demonstrated not only technical expertise but also remarkable friendliness and willingness to help. The communication was not only concise but also focused on genuinely assisting me as a user and ensuring that my concerns were fully addressed. This personal touch in customer service is rare these days and sets Avada apart from other apps for me. It's reassuring to know that behind the technology are real people who care about the satisfaction of their users. Overall, I can highly recommend not only the app but especially the staff at Avada for their outstanding support. Their dedication and expertise have truly made my experience with the app unforgettable. Kudos to the entire team!
Dec. 25, 2023
Great customer service received from Lydia. I really appreciate, she took me through all the steps and explain everything to me. well done and keep it up. much appreciated.
Dec. 22, 2023
Jasmine was an awesome help! She took as much time as I needed to ensure all app aspects were functioning correctly. Thank You so much Jasmine for the great CS. :)
Dec. 22, 2023
Avada is easy to use and has lots of customization options. I've enjoyed working with it so far! Also, I worked with Esther is customer support and she fixed my issue very quickly. Wonderful app!
Dec. 21, 2023
I had an issue with browsing my store, and email signup form, but Lizz and Abby provided outstanding customer service. They were not only friendly and attentive but also quickly resolved the problem. Their expertise and dedication were impressive. I highly recommend them for their excellent assistance! They went above and beyond to ensure my complete satisfaction.
Dec. 21, 2023
The support was amazing! Esther help me resolve an issue I had with syncing my email list. It literally took less than 5 min and on top she bumped up the number of emails I had as a monthly limit. So, I couldn't be more happy with the overall experience.
Dec. 21, 2023
The Avada team has been absolutely phenomenal! Their support and expertise have exceeded my expectations. Their dedication to providing top-notch service is commendable. I'm thoroughly impressed with their professionalism and how they go above and beyond to assist their customers. Kudos to the entire Avada team for their outstanding work and commitment to excellence!
Dec. 20, 2023
Abby was incredibly helpful in setting up my email automation and marketing. She made everything simple and straightforward, and I couldn't be happier with the outcome. I highly recommend her for anyone needing assistance with email marketing app.
Dec. 20, 2023
Lydia helped me a lot. She answered all my questions really carefully and devotedly. Thank you to the team and Lydia for everything
Dec. 20, 2023
Best Customer services they deserve more than 5 star, they are friendly and so profissional, they help me to set up my account and advise me what is the best setting, special thanks for Esther for all her support
Dec. 17, 2023
Lydia is the best. She's smart, very fast and accurate. I had a hard time catching up.