Avada Email Marketing

Oct. 10, 2023

Die Sendung der Newsletter würde zuerst blockiert. Ich müsste dann den Support kontaktieren und Liz hat mir sehr gut geholfen das Problem zu lösen.

Oct. 4, 2023

The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.

Sept. 4, 2023

So far so good. The customer service is 10 out of 10. I think I need more time with it to give it a proper review.

Aug. 30, 2023

The live chat is really helpful. Emily was assisting me and she was really helpful. She helped me navigate through the app seamlessly.

July 19, 2023

Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!

June 22, 2023

El soporte muy rápido, Hanna quien fue que me ayudó, me asesoró en todo momento, absolviendo mis dudas y preguntas, y sobretodo muy amable.

June 13, 2023

Je ne suis pas encore familère avec la plateforme, mais elle me semble bien, par contre il serait pertinent de traduire le site en Français, bien que je parle anglais, j'ai quelques fois du mal à me repérer.

May 30, 2023

The app works good and the support staff is great. Abby helped me set up everything the way we wanted.

May 18, 2023

Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.

May 10, 2023

It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work

April 10, 2023

Just getting started with the platform. So far, it seems user-friendly and Esther quickly responded and help with any questions I had.

April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

April 7, 2023

Great Support from team to help with enable popup on shopify store very good app for promotional popups

Feb. 12, 2023

Great app. Worth the investment. Avada Email Marketing & SMS is a powerful marketing platform that allows businesses to easily create, manage and send email campaigns. With its easy-to-use interface, users can quickly create campaigns, customize their look and feel, and track the performance of their emails. Additionally, Avada’s SMS marketing feature allows businesses to send text messages to their customers, and to track the performance of their campaigns. Overall, Avada Email Marketing & SMS is an effective marketing tool for businesses of all sizes.

Jan. 4, 2023

support was fast and amazing (thanks emiliy) the app is super responsive and you can edit every thing! from workflows to copywriting. 4 stars becuase of sms plan is really expansive

Dec. 10, 2022

Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.

Dec. 9, 2022

I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!

Nov. 28, 2022

Je débute dans ce domaine et avec cette application mais je peux vous affirmer que le service client est vraiment top; J'ai été en communication avec Abby et malgré mon inexpérience et mes questions mal formulés elle m'a apporté toutes l'aides nécessaire, a répondu et solutionné tous sur quoi je bloquais; Mille merci à ABBY

Nov. 21, 2022

J'utilise cette application pour des relances mails, les relance sms sont payantes (1€ par sms) bien trop cher à ce niveau du coup.

Oct. 24, 2022

Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.