All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2025

HANA SOLVED THE PROBLEM IN LESS THAN 1 MINUTE!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Thank you Sonny for your help in resolving my issue so quickly!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2025

Absolutely fantastic service from Hana. Without her, I wouldn't have been able to set up the entire DNS entries. I would also give it 6 stars for the great service.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Very good customer service, everything very clear. Thanks to Hana.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2025

They are very fast in responding inside the live chat session with 24/7 support. Also helping in things that are complicated for me making my life easier. Literally cheap and don't need to purchase a plan to talk to there support team unlike other email services i installed. 5 stars all the way!!!!!!!!!!!!!!!!!!!!!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Easy to set up and nice, quick customer service help.

Store

My Store

Using app

36 minutes

5 / 5 Share

April 3, 2025

100% recomendado

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Sonny was a great help! Super fast, efficient and friendly service! A+++++++++++++++++++

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2025

It was Saturday when I have time most to work on my Shopify online store and of course I have most questions. I had doubt to start chatting and getting right answers because it was weekend. However, Abby responded and swiftly solved my problem. Also, I had the free plan (hasn't upgraded to a paid plan then), but still Abby's response was fast and direct to the point! Thank you Abby and I am now ready to commit to the app and expand my email campaign further to expand my store.

Store

NKinds

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

so far so good

Using app

About 1 hour

Total reviews

3

Average rating

4.0

5 / 5 Share

March 12, 2025

quite simple and easy to use and if you ever run into any problems or just need help their support team is very helpful and fast!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Amazing service! The support team was very professional and guided me through the entire setup process. They provided clear instructions and valuable recommendations to ensure everything works smoothly. I truly appreciate their help. Highly recommend!

Store

autopp

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Thank you Hana for helping me, she responded to all my questions and helped me solve my problems

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Very easy to manage. Everything is great. Especially customer support.

Store

Zerbay

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

My experience with Avada Email Marketing was fantastic! Hana provided quick and helpful support, making everything so much easier. I truly appreciate the great service!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Hana from Avada provided exceptional support! She was prompt, and knowledgeable, and went above and beyond to resolve my issue. Her friendly and professional demeanour made the experience even more pleasant. Highly recommend Avada's support team, especially Hana!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Hana did it great with all my questions

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

So far so good. they are helpful. Special thanks to Hana who is helping me send out my first blast

Using app

10 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Feb. 3, 2025

I dealt with Abby which helped me like an angel with my sender email issue ! Thank you so much.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

This is a hidden gem. The support team is very helpful and responsive as well. I had help from Hana, she was excellent. I have no idea how email marketing works but she held my hand through the whole process

Using app

About 1 month

Total reviews

2

Average rating

5.0