All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2023

Even if there is the slightest problem, there is excellent customer support that immediately comes to the rescue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM. Most important of all is the support team "Hana" very nice and take care of our experience .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

I just started using the app and was a little overwhelmed at first but I cant believe how helpful Julie on the live chat was! She walked me through everything and I felt so confident with her knowledge and trusting my store with her. EXCELLENT customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart. And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Me ayudaron a resolver absolutamente todas mis dudas. Agradezco la ayuda de Lydia por atender mi solicitud.

Using app

About 1 hour

Total reviews

17

Average rating

4.7

5 / 5 Share

July 13, 2023

Esther è stata perfetta! Mi ha aiutato in tutto, rispondendo a ogni mio dubbio. Adesso testiamo la nuova app appena installata!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2023

Great APP! very good support! Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced. Can definitely recommend the app. best support I have experienced from a developer!

Store

Army Ant Gear

Using app

About 5 hours

5 / 5 Share

July 10, 2023

I just installed the app. The customer service person Hana was very nice and helpful. Once I learn a little more about it I can give a more detailed rating. Thank you.

Store

Christiangiftsforyou

Using app

25 minutes

5 / 5 Share

July 10, 2023

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

Store

Primation

Using app

About 3 hours

5 / 5 Share

July 7, 2023

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature. Liz was also super helpful that assisted us to fix our problems :D

Store

elife

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 6, 2023

Easy to use. Good service. Emily is super helpful and being so clear in guiding me on how to make it.

Using app

43 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2023

Had an issue with custom code and my sign up pop up. Hana was great and was able to fix my issue very quickly!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

Liz as been very helpful and patient. we are switching to Avada from MC. Cheaper and much straight forward to use. :)

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 4, 2023

The customer support was very quick and helpful. Emily went above and beyond and noticed one thing I didn't. I appreciate her quick response and helpfulness!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

Works like a charm. Had some minor issues when changing my website's theme but they are quick to respond on their live chat. Jasmine helped me out and the problem was fixed within a few minutes. Would definately recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

Some issues at the beginning but support helped within seconds and I am 100% lucky for now. 5 stars :-)

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2023

Esther was amazing solving an issue in my store that was not even related to AVADA app. Thank you for your quick and effective response.

Store

SEEDGE

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2023

great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.

Using app

About 19 hours

Total reviews

14

Average rating

4.9