All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Oct. 25, 2023

Very good customer service! Nice app!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Emily was very helpful and fixed the problem every quickly and easily.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I never had a better support experience like this. Hana is beyond amazing. She did everything for me. I am beyond satisfied. 10 stars and 5 is not enough. Thank you sooooo much. You are the best :) We just finished and I am so happy with what she did for me. You can't see this every day. She is one of a kind. Today is November 1 I chat with Emily and this is another customer support beyond amazing. Love this app. Thank you

Using app

30 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

great customer service from Hana and Tony, perfectly figuring out the problem that we met.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Lydia was excellent today. Helped me set up my customer welcome email with coupon. Very clear and patient with me. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

I really like it, the customer service too much fast to answer and polite. you nedd try it

Store

My Store

Using app

About 2 months

5 / 5 Share

Oct. 23, 2023

thanks Lydia for your swift help in the Chat!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Was facing issue with integration of Avada Email Marketing app with Review App. Thanks for timely & quick support from Lydia from Avada. QYMEX Support Team

Store

QYMEX

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Muy Facil de usar y excelente atencion al cliente

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Always ready to help you with fast replies Thanks to Abby!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Store

nam nam

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

i don't know what to say actually, when you wanna succeed in your business you need partners and i believes AVADA support is unbelievable and their business mentality is open for improving. the software performance and the team support Specially (Emmily) i guess the best person u can handle our business with. and i wont forget the background team so fix things in sport. THANK YOU Partnets.

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

thank you juliana for your assist , very professional

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Abby, was very quick at resolving my issues. she actually logged in and guided me step by step, thank you. It will take a bit of time, but on first look, the app is really good at Email and SMS marketing. I will update my review in a few weeks time when ive really used it end to end.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Jasmine did a great job helping me! Thanks for the service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

they have great customer service! sunny has been good help!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Avada marketing for Email + SMS, is one of the best platforms I've used to manage my customers and sending out updates. Also, Emily has been great at assisting with any questions I had , 10/10 service

Using app

10 months

Total reviews

1

Average rating

5.0