All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2023

Avada has excellent support. This is a good product there are a lot of features for a free plan. Thanks!

Store

LÚDERE

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2023

The settings are impressive, and the service is excellent. They respond and assist very promptly!!!

Store

TE-D

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Brilliant support . SUPER QUICK responses and made it very simple with links and examples . Would us again

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Esther has been agreat help and helped me upgrade to 12000 mails/day. Would tottaly recommend getting this app.

Store

Vintage

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2023

I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 28, 2023

Excellent customer service. Very fast to help, and good value for money too. Would recommend. Thank you very much

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

I am new to Avada, but so far the app is great!. Its simple to use and the fact there is 24/7 support is the best part. Today I was assisted by Prakash. He was very kind, friendly, efficient support help. He addressed all my questions swiftly and efficiently. I am looking forward to working with Avada and the wonderful support team. I am very satisfied.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2023

Easy to use software for setting up automations and email collection. Great support team as well that is very responsive. Great help from Abby thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

The app works well, and support is very responsive. If you are lucky enough to get Hana as your support agent, all your problems will be solved in a quick and friendly way.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

This app works very good and their service is just amazing. I just want to thank specially Jasmine from Avada who had helped me. She is awesome. Thank you

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

I like Esther's enthusiastic help, but I encountered another customer service attitude that was very poor. I don't like it. Overall, this app has a lot of functions. I'm considering whether to buy its service, and I'm still trying it

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Emily was absolutely great to work with. She helped me create an automation email for my customers to leave a review. She was very patient with me and helped out a great deal. Thanks Emily!

Using app

About 1 hour

Total reviews

3

Average rating

3.3

5 / 5 Share

April 17, 2023

Aisha did a great job assisting me while having an issue with verification of my account. So far its good

Using app

37 minutes

Total reviews

15

Average rating

4.6

5 / 5 Share

April 17, 2023

Got on to chat and spoke to Jasmine within a few seconds, who was very helpful and sorted out my problem within a few seconds. Amazing, very good so far and great app so far. Thank you Jasmine xxx

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Love the pop up I created using this app. Prakash was super helpful! I was having some trouble and he was quick to assit.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

I have some of Avada's apps already and find them very useful. I needed some clarification on how to use the Email marketing app and got a clear explanation from Liz. Great support, quick answers and very knowledgeable. Thanks very much Liz!

Using app

12 days

Total reviews

14

Average rating

5.0

5 / 5 Share

April 6, 2023

Only started using this app today, but I use other Avada apps already and it has been great. Great service and support and great value for what I need it for. Esther helped me today with an issue requiring support and she was onto it immediately. Thanks Esther!

Using app

About 8 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 3, 2023

I absolutely recommend avada! Great products to streamline your business and get you off on the right foot. The Chat feature is my favorite feature, having someone like Juliana who was amazing by the way, to guide you and answer questions is PRICELESS!!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

Not used the app/service for long, but both times I have contacted the online chat, I had a response within seconds and an answer to my questions. Thanks for the great service so far.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Using app

About 2 years

Total reviews

6

Average rating

5.0