All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Oct. 17, 2023

Oustanding !! Great service too, "Hana" help me esay and fast with all my questions.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Sunny was incredibly helpful in approving my account, providing excellent assistance and support.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very good application, support responds quickly and helps resolve issues!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

HANA was great to help me

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 16, 2023

⭐⭐⭐⭐⭐ I recently had the pleasure of using Avada's Email Marketing & SMS service, and I must say, it was nothing short of exceptional. The platform is intuitive, feature-rich, and offers great flexibility for businesses looking to strengthen their email and SMS marketing campaigns. A special shout-out goes to Hana from the support team. I encountered a challenging issue, and she was prompt, patient, and highly knowledgeable. Her dedication to resolving my problem truly stood out, and it’s clear she takes great pride in ensuring customer satisfaction. It’s not just about having a great product – having an outstanding support team makes all the difference. Thanks to Hana, my experience with Avada has been seamless and pleasant. Highly recommend Avada Email Marketing & SMS to anyone looking for a comprehensive solution paired with excellent customer service. Cheers to the Avada team and a big thank you to Hana for her impeccable support!

Store

Memelix

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Good work wendy, appreciated

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

it's was good until now, And I get Awesome experience with support specialy Jasmine She"s Wonderfull

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Envio essa avaliação para agredecer principalmente ao ótimo atendimento da Emily, a qual foi bastante paciente comigo. O Avada é um ótimo aplicativo que possui inúmeras funções. É bem organizado e fácil de usar. Obrigado novamente!

Store

Tikbuy

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Very friendly and responsive customer support. Thanks to Lydia for helping me. very satisfied

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

This app is awesome . I'm really greatful to have Jasmine today as she assisted me in very quick manner.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

I'm a newbe with Avada app and Shopify, but Jasmine has been very supportive and Gidoen helps me to adjust my forms. Answer super fast and accurate!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Fast and Professional support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Hana really helped out a lot during the set up. App is easy to use and intuitive and if you need anything you can just text to the support chat, ussualy they respond within minutes already!

Store

BANDASY

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 11, 2023

I am really happy to use the app. Its very useful. We are building our business with avada thanks for always being helpful

Store

Juste

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

For a first timer, I looked for an easy interface and a good support. Abby was amazing and assisted with a perfect onboarding! Great App!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Seems pretty lit

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Spoke to Liz and she was so helpful and lovely. Best customer support for an App ever!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Hana was very helpful. She was very polite and resourceful and ill definitely recommend the developer due to excellent customer service of their staff

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

The app has been pretty good. I had some issues with some parts of it but Hana was really thoughtful and helped me out with everything I was needing. She was very kind in the process as well; I would recommend this app.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 9, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores. Thanks to Esther for her fast support !

Using app

30 days

Total reviews

6

Average rating

4.3