All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2023

Their customer care team is fast and efficient. Agent Jasmine, resolved my issue quickly and effectively.

Store

Bleeper

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2023

Really quick and efficient support. I got supported by Esther and i'm really satisfied with her help.

Store

Cyrana

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

Liz is incredible! One thing i love about avada, is it isn't so complicated to use- also, pop up's sync with your own site font! so many great features on this. I didn't like the other apps out there because they were too complicated to use.

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

March 21, 2023

I got to talk to Hana who solved my issue within minutes from pressing the “Contact Support” button. It was a nice and helpful experience.

Using app

3 days

Total reviews

6

Average rating

3.8

5 / 5 Share

March 15, 2023

Wonderful support, thanks. Fast customer service and very knowledgeable customer service. Thank you all

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Emily helped me so much with my technical issue and was very patient as we solved all the issues i had :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I had trouble with the onboarding process. Prakash was very helpful in fixing all the issues I had swiftly. Loved the support and responsiveness.

Using app

1 day

Total reviews

9

Average rating

4.6

5 / 5 Share

March 9, 2023

Great Customer Support immediately even on the Free Account. Thanks especially to Abby form the Customer support team for fast and efficient suggestions.

Using app

38 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

This app has served us well! My questions were answered quickly by Juliana and look forward to exploring more features.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Prakash has been so patient in helping me get my store running efficiently for launch. His customer service is top tier. Thank you kindly!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Everything has been fantastic. Customer service is great. Easy to understand my needs. Would highly recommend!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

This is the most powerful email management program I have ever used, with a simple and convenient design. Emails and text messages can be sent. At the same time, the cost is more advantageous than other programs. Process automation makes sending emails easier. At the same time, I am very grateful to Ms. Esther and Ms. Abby customer service for her help. The experience is very good!

Store

VIVIEU

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

New user, but Avada is very intuitive and exactly what I needed. Hana was super helpful and fast to respond when I needed support.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Great app ! Support was on time and perfect . Liz did amazing in assisting us create automation email workflow ! Keep up the good work ..

Store

Wellbi

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Prakash was a great help, very informative and friendly. Will recommend to all my clients! Excellent service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

This app is the best and most intuitive mailing app i have ever used. Prakash, from Customer support was supper efficient. Definetely reccomended!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Started using this app for this time today. Even though it's a very easy app to use (once you know your way around), I struggled a bit to get it fully working. Used the support chat box and Liz helped me through all my issues. Within minutes we had it all working 100%. Thanks so much Liz. So far really glad I used this app and its doing everything I require.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Hana gave me such amazing help with some questions I had regarding setting up emails. Thank you so much!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

New to Avada and i couldn't do some of the Workflow. And all thanks to Liz for helping out with all the things i needed to know. Amazing support.

Using app

5 days

Total reviews

1

Average rating

5.0