All reviews

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    3% (52 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Sept. 20, 2023

Recommended, customer service by the name of Esther was very helpful!

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 19, 2023

Customization Options: The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.

Using app

Over 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

I reached out to Hana for assistance and was immensely pleased with the promptness of her responses. Within just a minute or two, she was connected and ready to assist. I inquired about setting up a "Buy X Get Y" coupon system, and although they don't currently have that exact feature, Hana was quick to provide alternatives. I appreciated her suggestions but opted for a text-based solution given my current timeline to launch my store. One significant highlight was Hana's generous offer of 12,000 free emails per month, which I found to be an excellent value addition. While the exact solution I was looking for wasn't available, Hana's swift, kind, and proactive assistance made my experience a positive one. I'll be sticking with the current app for now, but it's great to know there are support representatives like Hana to assist when needed.

Store

LT Glow

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Not everything works perfect from the beginning, but the team is very helpful.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Very well put app, easy to use. The support kind and helpful, shoutout to Esther !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Its support team is the best specially emily she was polite fast and very helpful.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Ótima experiência, principalmente com o Suporte, resolvi meu problema rápido e com muita facilidade, a Esther quem me atendeu foi excelente.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I'm not very good at app management. Liz, from avada team, helped me a lot. He answered hundreds of my questions instantly, took action immediately, and helped me get rid of all the work that was weighing on me within 5 minutes. Thank you very much Liz.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 17, 2023

Esther fue muy amable en ayudarme en todos los problemas que tenia, fue muy atenta a todo, excelente servicio al cliente, por eso me encanta avada, tienen un equipo increible, gracias infinitas.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Emily was great and very helpful with the questions I had for her.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Very good attention from Liz, friendly, pleasant and professional.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

I really like AVADA’s App It’s always so easy to operate The customer service is the best Always reply so fast And provide a ton of help with kindest attitude Thanks my helper Hana. She is awesome helper.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Great for Email marketing campaigns. The best part is customer support. Good support is given by Hana in verification.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Great app to say till now. Customer support team Ms Esther was very prompt in addressing concerns. Great customer support from Ms Esther. Recommend this app, easy to use. 5 star for customer support Ms Esther.

Store

Chefio

Using app

14 days

Total reviews

20

Average rating

4.4

5 / 5 Share

Sept. 17, 2023

Ottima App. Abby è molto disponibile e gentile

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Hana help me to solve problem in a perfect and lovely way, thank you Hana !

Store

Revive

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard. From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions. What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns. Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved. Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch. Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products. In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Application très complète et utile. Le support est également excellent, tout dernièrement avec Abby que je remercie chaleureusement pour son aide.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Great communication by Liz, was a great help. The set up was quick and easy and the app is great! Recommend!

Store

AZORVA

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I love this Avada email marketing and text messaging platform! The platform’s user interface is intuitive and easy to navigate. Even team members with minimal technical experience can quickly learn to use it effectively. Jasmine support is excellent. She was responsive,ready to help with any questions I had. This marketing automation platform takes our marketing efforts to new heights. It's a must-have for any business looking to optimize their marketing processes, become more efficient and achieve better results. I highly recommend it!

Store

Ailsas

Using app

About 1 hour

Total reviews

8

Average rating

5.0