All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Oct. 1, 2023

Emily helped me though a confusing roadblock I experienced.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Great Customer Service. Tracy helped me make sure my popups were set up correctly in a timely manner. Abby also later helped me make adjustments to my popups. Service is quick and helpful. Would 100% recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Emily was very helpful with my free upgrade to send more emails/month. Fast, effective service. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Lydia was so kind and helpful to me. Also solved my problem in second.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Great app, great customer service, especially Jasmine, professional and patient, thank you so much.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Lydia was super helpful and great. 5/5 ty Lydia. Would walk into traffic for her.

Store

n4ytcg

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Inteface fácil de usar e o suporte é rápido e eficiente. Obrigado Lydia pela ajuda!

Store

Luxuall

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Came across this app by chance and wow - so far it's been amazing. I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance. No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough. There's so much in this app to get stuck into. Can't believe there's so much for free.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Awesome tool! Awesome support.

Store

Zaydco

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Amazing and quick support ,Hana was amazing and she helped me to set up the app and the email automated notification with no time at all

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Everytime I need help with something, I can send a quick chat and get it resolved. Esther helped me tonight and answer and fixed all my issues! Great customer service!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Avada is a great app. I tried 3 before this one was getting actually desperate. I struggled a little at first but Abby was there to help me go through with everything. Thank you so much.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Using app

5 days

Total reviews

25

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Esther was very helpful with whatever i wanted and the prompt response was very helpful

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Wooow, a really perfect app for my shop

Store

CANTERI

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 22, 2023

I recently had the pleasure of working with Abby on a customer service issue, and I was incredibly impressed with her professionalism and dedication to resolving my problem. I was having trouble with my account, and I was getting frustrated because I couldn't figure out how to fix it. I contacted customer service, and Abby was the one who helped me. She was very patient and understanding, and she took the time to explain the problem to me in a way that I could understand. She also worked diligently to find a solution, and she was able to fix my account within minutes.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Esther is amazing!

Store

0770

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌

Store

YG$shop

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 20, 2023

Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

I had an excellent experience with Avada.io's services. The platform is incredibly user-friendly, making it easy for me to navigate and find the resources I needed. Moreover, I want to extend my heartfelt appreciation to Hana, who provided me with enthusiastic and helpful support throughout my experience. Her dedication and assistance were invaluable and made my journey on Avada.io even more enjoyable. I highly recommend this platform to anyone seeking quality resources and support. Thank you, Hana, and thank you, Avada.io!

Using app

8 days

Total reviews

1

Average rating

5.0