All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2022

I asked for help and Emily assisted me greatly. Quick response and great customer service! I higly recommend it

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Me atendio Abby , muy atenta muy buena persona y muy eficaz.................................................

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Avada gives a top-notch customer service experience! Hana was quick in responding and had all the answers to my questions. With an outstanding app, great assistance like this makes Avada unbeatable - I'm absolutely thrilled with what they provide!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

I needed assist with a popup and scheduling forms. The representative Abby was very knowledgeable and helpful. She explained the steps needed to assist me. She also attached links for me to later view. Awesome Job Abby!!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Esther is a great support agent , always ready and willing to help and solve , i had a great experience with this app

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

Llevo muy poquito usándolo, pero quiero decir que su atenión al cliente es de 10. Me atendió Abby y no puedo estar más agradecida!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The customer service has been incredible with this app. Prakash, Lydia and Ester have been especially helpful. Whenever I use the live chat there is always someone there to help me right away and they're always happy to help solve any issue and help me navigate through the site.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Prakash did a great job at helping with my subscription form issues! Any other issues he has informed the tech team with speed and efficiency.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Prakash was able to help me find the issue on my site and this app is now working very well! The support is excellent

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Fantastic customer service! App works for everything I need. much better than other email pop up aps.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Liz was so helpful with all queries I had! Couldn't recommend AVA anymore! Thank you Liz for the support :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

I had some issues with my subscription plan. The so-called trial reminder also pops up on me even I have the pro plan. I chatted with Abby and she solved it for me in a very quick and professional manner.

Store

Hear+Hi

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Parfait pour toues les automatisations email marketing. J'ai particulièrement apprécié le support et en particulier Emily qui m'a aidé à résoudre plusieurs problèmes

Using app

About 22 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Hana was very quick and kind to help me out. Avada's services are of stellar quality. Never lets me down.

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 12, 2022

Service was great. Hana was outstanding. Helped me get started and answered all my questions. thank you so much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Great and fast chat support by "Liz" Problem solved. AVA app is easy to use and support is always live!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Sunny was amazing, quick and great support from this great person. Hope have you back on track when i need more help. Amazing. :D Thank u so much. :)

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

good service quick response. thanks good service quick response. thanks good service quick response. thanks

Using app

26 minutes

Total reviews

1

Average rating

5.0