All reviews

Rating Breakdown

  • 5
    95% (1,834 ratings)
  • 4
    3% (53 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (25 ratings)
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5 / 5 Share

Sept. 20, 2023

Jasmine is very helpful!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

it helps me a lot so that i can try something new to bring customers back,and customer support Liz gave me several ways to solve my problems, so pleasure about that with her help and patience.

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

We're just getting started with Avada. So far very impressed. Easy to set up and customise. When help is needed Avada chat support is excellent (thank you Liz)

Store

Kiihtu

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great support so far, first time user and very easy to use. Quick response!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Recommended, customer service by the name of Esther was very helpful!

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 19, 2023

Customization Options: The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.

Using app

Over 2 years

Total reviews

23

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

I reached out to Hana for assistance and was immensely pleased with the promptness of her responses. Within just a minute or two, she was connected and ready to assist. I inquired about setting up a "Buy X Get Y" coupon system, and although they don't currently have that exact feature, Hana was quick to provide alternatives. I appreciated her suggestions but opted for a text-based solution given my current timeline to launch my store. One significant highlight was Hana's generous offer of 12,000 free emails per month, which I found to be an excellent value addition. While the exact solution I was looking for wasn't available, Hana's swift, kind, and proactive assistance made my experience a positive one. I'll be sticking with the current app for now, but it's great to know there are support representatives like Hana to assist when needed.

Store

LT Glow

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Not everything works perfect from the beginning, but the team is very helpful.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Very well put app, easy to use. The support kind and helpful, shoutout to Esther !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Its support team is the best specially emily she was polite fast and very helpful.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Ótima experiência, principalmente com o Suporte, resolvi meu problema rápido e com muita facilidade, a Esther quem me atendeu foi excelente.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I'm not very good at app management. Liz, from avada team, helped me a lot. He answered hundreds of my questions instantly, took action immediately, and helped me get rid of all the work that was weighing on me within 5 minutes. Thank you very much Liz.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 17, 2023

Esther fue muy amable en ayudarme en todos los problemas que tenia, fue muy atenta a todo, excelente servicio al cliente, por eso me encanta avada, tienen un equipo increible, gracias infinitas.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Emily was great and very helpful with the questions I had for her.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Very good attention from Liz, friendly, pleasant and professional.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

I really like AVADA’s App It’s always so easy to operate The customer service is the best Always reply so fast And provide a ton of help with kindest attitude Thanks my helper Hana. She is awesome helper.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Great for Email marketing campaigns. The best part is customer support. Good support is given by Hana in verification.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Great app to say till now. Customer support team Ms Esther was very prompt in addressing concerns. Great customer support from Ms Esther. Recommend this app, easy to use. 5 star for customer support Ms Esther.

Store

Chefio

Using app

14 days

Total reviews

22

Average rating

4.5

5 / 5 Share

Sept. 17, 2023

Ottima App. Abby è molto disponibile e gentile

Using app

1 day

Total reviews

2

Average rating

5.0