Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,923
chart
#3,274
All reviews
Rating Breakdown
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Oct. 24, 2022
Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.
We were absolutely overwhelmed to see your review of our app and service! We hope you experience the app more and give further feedback. Have a nice day 😊 All the best, AVADA support team
Sept. 4, 2022
Good Email Marketing app :) -----------------------------------------------------------------------------------------
Aug. 11, 2022
Esther has helped me so much with setting up my email marketing and welcome pop up. There was an issue with my welcome pop up working with my website theme, but she was able to get the issue resolved quickly.
Aug. 9, 2022
Excelente servicio al cliente. Mi asistente fué Juliana. Muy atenta, amable y me ayudó en muchas cosas en las que tenia dudas.
July 23, 2022
Uso esta app para recopilar emails y funciona bastante bien. Valoraría con 5 estrellas si además, los emails recopilados pasasen directamente a la base de datos de Shopify. El soporte al cliente es bueno. Me atendió Abby y me soluciono un problema rápidamente.
May 13, 2022
They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.
May 6, 2022
Wir haben uns für diese App entschieden, da sie wirklich einfach einzustellen ist. Sie bietet viele vordefinierte Automatisierungen und vordefinierte Blocks. Von dem Support sind wir positiv überrascht. Eine Antwort bekommt man in nur wenigen Sekunden/Minuten und muss nicht erst tage warten. Sie nehmen sich den Problemen an und versuchen immer eine Lösung zu finden. Zwei kleine Mankos gibt es allerdings: teilweise werden die hochgeladenen Bilder anders formatiert und die mobile Ansicht stimmt nicht ganz. Besser einmal die E-Mail probeweise vom smartphone öffnen.
Using app
About 2 years
Total reviews
3
Average rating
4.3
May 4, 2022
I like that it has several features in one app. I am still new to and learning it at this point and only using the Free version right now.
Hi, Thank you so much for your kind and detailed review. We really appreciate that! We have sent you a follow-up email to make sure everything is working well in your end. We would love to help you learn more about the app and make the best use of it. And we hope to hear more of your feedback to improve our app. Kindly check your inbox. Thank you!
April 7, 2022
So far easy to use. Just time time to set up. Reached for help and received prompt assistance with my issue.
Feb. 22, 2022
Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.
Hello, Thank you so much for your review on our app. I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
Dec. 26, 2021
Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.
Nov. 20, 2023
Quite easy to use app. Great and fast support from Abby when asking to see converted customers.
Hello, Thank you so much for your review on our app and customer support. I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
July 22, 2021
I downloaded this app for their automated workflows which helps with easily planning the CRM journey for my customers. Easy enough to use though not the most intuitive, but I have gotten strong support from the team who is very helpful and open to hear suggestions on how it can be improved. Appreciate all the help from the team :) Will continue to use this app and test out the other functions.
Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app. Kindly check your inbox. Thank you!