Avada Email Marketing

Sept. 15, 2023

Hana help me to solve problem in a perfect and lovely way, thank you Hana !

Sept. 15, 2023

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard. From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions. What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns. Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved. Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch. Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products. In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

Sept. 15, 2023

Application très complète et utile. Le support est également excellent, tout dernièrement avec Abby que je remercie chaleureusement pour son aide.

Sept. 14, 2023

Great communication by Liz, was a great help. The set up was quick and easy and the app is great! Recommend!

Sept. 14, 2023

I love this Avada email marketing and text messaging platform! The platform’s user interface is intuitive and easy to navigate. Even team members with minimal technical experience can quickly learn to use it effectively. Jasmine support is excellent. She was responsive,ready to help with any questions I had. This marketing automation platform takes our marketing efforts to new heights. It's a must-have for any business looking to optimize their marketing processes, become more efficient and achieve better results. I highly recommend it!

Sept. 12, 2023

We've just got started using Avada Email Marketing & SMS but so far it has been pretty amazing! It immediately suggests what you should do upon opening the app and one of the first things we needed was a pop up for our site. They offer some great templates for popups but even if you choose one of the templates, it is highly customizable. You can make it match your store and add custom CSS if you need to. Next up is creating workflows to welcome new customers and for abandoned shopping carts. That is customizable too, and they have great templates you can create for your transaction emails in shopify. This app offers a lot of features and I mean a lot of really good ones. You can't go wrong by installing this app and using it for your email and marketing needs. The support has been fantastic, "Hana" has been ready and available to help me with any questions or problems I run into. I look forward to using all this app has to offer! And I definitely look forward to help from Hana should I need it.

Sept. 12, 2023

Very clean and easy to understand with a beautiful user interface and very fast support 24/7, Liz from Avada helped me solve many problems with professional when I was setting up workflows.

Sept. 11, 2023

Perfect app for the email automatisation It helped me so much and the support team reply very quickly especially Esther always the best

Sept. 11, 2023

Esther was really nice.

Sept. 11, 2023

Great app with wonderful customer service. A chat helper, Jasmine, imported all 500 contacts from Wix to my shopify for me.

Sept. 10, 2023

La Señorita Esther me ayudó a resolver mi problema de manera inmediata. muchas gracias por el apoyo

Sept. 10, 2023

Had an issue with the pop up not showing up. But thanks to Avada support especially Emily who promptly helped in resolving it.

Sept. 9, 2023

The customer support was very quick and more supportive than my expectation.

Sept. 9, 2023

Lydia was great help overall and helped address all my concerns.

Sept. 9, 2023

Great app with great support. Hana was able to solve my problem in minutes through chat. Really happy with the outcome.

Sept. 8, 2023

nice customer services

Sept. 8, 2023

Esther help me with my problem in 1 minutes. Great app and great customer support

Sept. 8, 2023

Excellent App. It works perfectly and doesn't affect the website speed or performance. Liz who was the customer service agent helped me navigate my way around the app and is always available. She really made it easy. Thank you

Sept. 8, 2023

Very good app, with a very easy interface, It helped me to add an SMS feature to my website, I had 1 or 2 douts regarding pricing, and Hana from the live chat support team helped me to clear my doubts in a professional and friendly way, you have good support persons.

Sept. 7, 2023

Great support! I have no IT/tech background and I am trying to teach myself as I go. Everything so far with Avada has been easy, the support team has been wonderful and provides a quick response.