All reviews

Rating Breakdown

  • 5
    94% (858 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 99% (903)
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5 / 5 Share

Sept. 26, 2022

Great app to use with shopify. Gives plenty of options. Great support from support team at back-end.

Using app

About 3 hours

Total reviews

11

Average rating

4.8

5 / 5 Share

Sept. 24, 2022

Great support by Emily, who helped me very fast regarding an issue and the app is exactly what I was looking for!

Using app

About 2 hours

Total reviews

9

Average rating

4.3

5 / 5 Share

Sept. 23, 2022

It was a great experience while taking help from Hana she helped me on everything step By step Thanks Hana

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Many thanks to Abby for your help, this plugin is very flexible and helps me with remarketing. And it is very compatible with my website for the appearance design

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2025

Hana was a wonderful help to setup the app with our shop. We recommend Avada, it increase our user experience with our shop, and help us to stay in contact and inform our customers. Very easy to use (Maybe a French version would be cool too ^^ )

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Great customer support. Prakash was very helpful and quick to respond. Very pleasant and knowledgeable ... I highly recommend.

Using app

8 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

Nice and fast customer support. Liz and before that Esther helped me well. The app is clear and easy to use.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

absolutely delightful customer service. they always reply on the spot and help you solve the issue on the spot.

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 16, 2022

The product is excellent. It's full of services and automations, as well as very customizable, also in free mode! Another strong point is the customer care, fast and very helpful, Liz is the best! Thank you for your patience Liz

Using app

About 23 hours

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

L'application est très facile d'utilisation et répertorie tout ce dont un e-commerçant à besoin. En ce qui concerne le service client, il est tout simplement super. Abby m'a énormément aidé et a su résoudre les problèmes techniques que j'avais très rapidement. Je recommande Avada !

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

When I contacted Lydia, she immediately helped me solve my problem.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Awesome. Jasmine was very helpful. She helped me through all the processes. I would recommend this app.

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Easy to use. Support is good and responsible, virtually around the clock. Emily and others have helped me quite a lot for various questions. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

So far so good, great service, MANY OPTIONS on customizations and automation and easy to use!! I wish I had been known about this app!!! Juliana helped me very quickly!

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great experience this app is AWSOME TIME-SAVING! Excellent Support is always online for any issue quickly solved!

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

j'ai été ravie de vous avoir contacter. j'ai bien aimé le proffessionalisme de ¨Prakash.merci votre application est top

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

This App is amazing and powerful. So many options for personal customization and also easy to set up as a simple template. My main reason for giving it 5 stars is their customer service. I spoke to an agent " Abby" and not only did she help me, she also made sure to explain things to me. Great job. Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Very informative and the rep was knowledgeable and pleasant...I looked into another app called mail chimp but I'm glad I decided to go with this app.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

Hakeem was a life saver - the other app I was using had to many glitches and so I made the leap but it was over a holiday weekend and he was online to help me! Thank you so much!

Using app

About 1 month

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 11, 2023

I love that the app is easy to use. The provided templates are great when you're in a rush or you can completely create your own from scratch. Anytime we have ever had an issue or question, the support staff was helpful and quick to respond. Hana was a HUGE help. Over and above.

Using app

Over 1 year

Total reviews

2

Average rating

5.0